Doorfit Reviews

Name: Doorfit
Rating: 4.71

4.7 Rating 992 Reviews

94 %

of reviewers recommend Doorfit

Company Reviews

Metrics

Info

4.7

Based on 992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone

Visit Website

Phone:

0121 523 4171

Email:

info@doorfit.co.uk

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Doorfit 5 star review on 30th January 2022

Valentin Cioana

Doorfit 5 star review on 25th February 2021

Doorfit 5 star review on 8th February 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The attention and service I received was good but the product supplied was very poor. So poor in fact that I have been unable to use it and am now trying to find a suitable replacement.”

Helpful Report

Posted 11 years ago

Thank you for posting a review, it's very much appreciated. I note however that you were not happy with the product we supplied. It would be very helpful to know what the issue is so we can possibly rectify it for you. I will contact you directly in due course to see if we can help. Yours sincerely Robert Neil Joint Managing Director

Posted 11 years ago

“Great customers service.”

Helpful Report

Posted 11 years ago

“Was informed by telephone when the ordered product was not in stock, followed by email confirmation when goods had been dispatched. When items received, realised I'd been "silly" and ordered 2 not realising that was 2 pairs. Spoke to Paul Joiner on the phone who said no problem, that one set could be returned. As live fairly locally asked about taking item in. Visited "shop" last week. After long wait was assured that refund would be sent by cheque. Just waiting for that to arrive now. Dealt with very politely and effectively - as long as the cheque arrives!!!! Thank you.”

Helpful Report

Posted 11 years ago

“Courteous telephone assistance. Quick delivery of items, although out-of-stock when ordered; Well packed. However... No fitting instructions, and too many screws, etc. It would appear that I have to make a hole in the inside handle (the bit with two arrows) in order to fix the handle to the slide mechanism. Information on this would be useful. And why so many screws and little plastic bits???”

Helpful Report

Posted 11 years ago

“On time and as ordered”

Helpful Report

Posted 11 years ago

“Bought on line & transaction went OK Parts bought were not what I was looking for, so spoke to Mark who quickly exchanged goods and all OK now Perhaps bit more info on line about the goods might help otherwise. All very good”

Helpful Report

Posted 11 years ago

Thank you for posting a review. I'm keen to make sure that we make the site as helpful as possible and you remarks will certainly help us improve our service in future. Yours sincerely Robert Neil Joint Managing Director

Posted 11 years ago

Doorfit is rated 4.7 based on 992 reviews