Domex Appliance Services Reviews

Name: Domex Appliance Services
Address: Unit C, Surrey Business ParkWeston RoadGreater London, Epsom
Rating: 4.81

4.8 Rating 1,511 Reviews

95 %

of reviewers recommend Domex Appliance Services

Company Reviews

Metrics

Info

4.8

Based on 1,511 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Domex Appliance Services:

At Domex, we believe appliance repair service should be straightforward, pleasant and affordable experience. If we have achieved that, great! However, if that's not the case, do let us know, this is what we are here for!

Visit Website

Phone:

03302102100

Email:

info@domex-uk.co.uk

Location:

Unit C, Surrey Business ParkWeston RoadGreater London
Epsom
KT17 1JG

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Domex Appliance Services 5 star review on 26th August 2017

DANIEL

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“To whom it may concern. We just want to give great appreciation to the engineer Daniel whom you send to us on the 07.05.2020, Job reference no is 20180715. He operated within the regulations of Covid 19. He had time to listen to us without rushing us, basically he is kind, polite and is a good listener. The job was well done.”

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Posted 5 years ago

“As a first timer, very happy with response and service. The engineer Plamen, was so friendly and my dog loved him”

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Posted 5 years ago

“They responded quickly, guaranteed a fixed / reasonable price, had spare parts in the van, fixed the problem in one visit, didn't overcharge for parts, friendly engineer”

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Posted 5 years ago

“A prompt and efficient service. A surprise call this morning to let me know an engineer could fix my dishwasher today and Cātālin the engineer called to say when he would be arriving, I am very impressed with the service given by the company and engineer. Thank you”

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Posted 5 years ago

“We've had to use Domex on two separate occasions and have been impressed with the level of service offered. From speaking to the professional and helpful staff, booking the relevant services (shout out to Jessie) , to the service carried out by the engineers. They were thorough everything was resolved (given there was a time consuming issue with fitting the washing machine) and ensured everything was in its place - I admired that they really made sure the unit door was attached back properly and aligned absolutely perfectly, small detail but it really was appreciated. Excellent competitive rates if compared with others, what Domex charged overall I was quoted from competitors as an hourly rate and as two engineers were required I'd have to pay that figure twice!”

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Posted 5 years ago

“Very easy to arrange an appointment - Venko, the engineer, was very professional and had the right part to fix the problem right away. Very impressed with level of service.”

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Posted 5 years ago

“Great communication with Domex, professional engineer. Excellent service, would recommend.”

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Posted 5 years ago

“Very fast service, and engineer found problem immediately and fixed it. Very helpful. Thanks”

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Posted 5 years ago

“Domex efficient & fabulous as always. Martin the engineer did a fantastic job today - big thank you”

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Posted 5 years ago

“I have used Domex several times for different appliances and their service is always prompt and competent. My default choice when something breaks down in the house.”

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Posted 5 years ago

“Very quick and efficient service and reasonable price. The engineer was very professional and respected social distance rules at all times.”

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Posted 5 years ago

“We booked our freezer repair via Grundig. Domex offered earlier appointment than scheduled which was much appreciated. The engineer called Pavel informed me of his arrival 20 min before. He wore a mask and over shoes and I find it very professional in current times. As our freezer needed a part replacement he organised it all and we had a call from Domex to make 2and appointment within couple of days. Efficient work. Very pleased and can wholeheartedly recommend Domex.”

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Posted 5 years ago

“Paul in Marylebone. From start (booking an appointment) to finish (repair completed), the service was faultless. The engineer (Boris) was cheerful and friendly and exuded an air of confidence. He carried out the repair very quickly and without fuss. I have no hesitation in recommending Domex and particularly Boris to anyone.”

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Posted 5 years ago

“The engineer called Stan turned up on time, I was able to check his arrival time online which was really useful, he wore full PPE & was extremely respectful, polite and curteous. He was very knowledgable! He replaced the heating element on my Beko fan assisted oven in less than an hour & did a full check of the oven to make sure it was back to full working order. I was able to pay via debit card which was really convenient. He even sent me an email receipt. The cost of the repair was reasonably priced & very competitive! What a great company, I would highly recommend Domex to friends & family. Stans' melon print socks definitely raised a smile. 😁”

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Posted 5 years ago

“Victor arrived promptly , observed all Rules re social distancing and was pleasant and speedy resolved the issue Great Thanks”

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Posted 5 years ago

“Victor was amazing and far superior to previous engineers from Bosch/Neff.I will be using Domex in future.Victor was polite, showed ID, wore shoe covers and took great care in my kitchen not to damage anything whilst removing my dishwasher.He went above and beyond and was efficient and polite and caring.Fantastic company !”

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Posted 5 years ago

“Fast service, clear pricing, polite engineer and worked in a clean and tidy manner.”

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Posted 5 years ago

“What amazing service. Booked repair on line at 19.50 last night and the engineer arrived at 9.30 this morning! Problem fixed. Thank you Domex.”

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Posted 5 years ago

“Professional from the moment I telephoned to book an engineer to fix our Samsung washing machine. Boris arrived promptly on the morning of the appointment. He was efficient and clearly knew what he was doing. Our washing machine was repaired within 45 minutes. We are very happy with the service we received especially during this Covid-19 crisis.”

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Posted 5 years ago

“I have just started to use D&G after returning to UK. Very impressed from my first call for assistance. 'Phone staff dealt well with all my calls; appointment made within few days, delay with delivery of needed part explained; when engineer came to repair, he was polite and worked well with current 'distancing' issues. Good all 'round service!”

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Posted 5 years ago

Domex Appliance Services is rated 4.8 based on 1,511 reviews