The engineer called Stan turned up on time, I was able to check his arrival time online which was really useful, he wore full PPE & was extremely respectful, polite and curteous. He was very knowledgable! He replaced the heating element on my Beko fan assisted oven in less than an hour & did a full check of the oven to make sure it was back to full working order. I was able to pay via debit card which was really convenient. He even sent me an email receipt. The cost of the repair was reasonably priced & very competitive! What a great company, I would highly recommend Domex to friends & family. Stans' melon print socks definitely raised a smile. 😁