Hi Arifur,
I understand how frustrating it can be when the unlocking process doesn’t go as expected. Since your order status is marked as "Unlock Complete," it appears that the unlocking process has been successfully finalized. Please ensure that you follow any instructions you received via email to complete the unlock on your iPhone 11 Pro.
If there’s anything specific that isn’t working or if you need assistance with the unlocking steps, please let me know and I’ll be happy to help!
Thank you for your patience!
Best,
Charlotte
Hi Michael,
Thanks for reaching out! I see that the status of your unlock is "Unlock Complete," which indicates that the process has been finished on our end. However, to confirm if it worked, please follow the unlocking instructions we sent you, which typically involve connecting your iPhone to WiFi and restarting it.
If you encounter any issues during this process or if the iPhone still shows as locked, please let me know, and I’ll assist you further!
Best,
Charlotte
“Should let customers know that you have to make 2 payments before you can probably get your phone unlocked I think it was a scam they lour you in with the first initial amount”
Dear Luciano,
Thank you for your feedback! I understand that it can be a bit confusing with the two payments needed to unlock your iPhone 6 from Rogers Canada. The first payment of $28.99 you made covers the standard unlock eligibility check, and the second payment is for the unlocking process itself. This is all outlined on our checkout page for clarity.
Since your order status says "Unlock Complete", it seems the process was successful! If you have any questions about using your unlocked phone or need further assistance, please don't hesitate to reach out. We’re here to help!
Best regards,
Charlotte
Olá Flavia, Obrigado pelo seu feedback! Fico feliz em ver que seu status de desbloqueio está marcado como "Desbloqueio concluído" para seu iPhone 12 Pro Max. Eu entendo como vários pagamentos podem parecer exaustivos, mas ambos os pagamentos que você fez — US$ 28,99 para a Verificação de Elegibilidade e US$ 36 para o Desbloqueio — estão descritos claramente na página de finalização da compra. A Verificação de Elegibilidade é necessária para determinar se seu telefone está pronto para desbloqueio, o que não podemos ignorar. Se você tiver mais perguntas ou precisar de ajuda com qualquer outra coisa, sinta-se à vontade para perguntar! Estamos aqui para ajudar. Atenciosamente, Charlotte
Hola Julio, ¡Gracias por tus amables palabras! Nos complace saber que tuviste una excelente experiencia con nuestro servicio. Si tienes más preguntas o necesitas ayuda con cualquier otra cosa, no dudes en comunicarte con nosotros. ¡Disfruta de tu iPhone 12 desbloqueado! Saludos, Charlotte
Hello Charlotte Ahenakwa,
Thank you so much for your positive feedback! We're thrilled to hear you're enjoying your experience with us. If you have any questions or need further assistance regarding the unlocking of your Motorola G Power 2022, feel free to reach out. We're here to help you every step of the way!
Best wishes,
The Direct Unlocks Team
“Poor service wanted to charge me more then the site stated so I cancelled and figured out how to get it unlocked through the actual phone company and they didn't want to refund my money”
Hi Brianna,
I’m sorry to hear about your experience. I understand that it can be frustrating when additional costs come up. I want to clarify that the total expected charges, including the standard unlock payment you made of $28.99, are detailed on the checkout page before purchase.
Since your order status shows "Unlock Complete," this indicates the unlocking process has been finalized. If you have any questions or if there’s anything more I can assist with, please let me know. Your satisfaction is important to us!
Best,
Charlotte
Hola Pedro, ¡Gracias por tus comentarios! Nos alegra saber que nuestro servicio te ha parecido excelente. Si tienes alguna pregunta o necesitas más ayuda con el desbloqueo de tu Motorola Moto G8 Plus, no dudes en comunicarte con nosotros. ¡Estamos aquí para garantizar que tengas una experiencia sin problemas! Saludos, Charlotte
“thought the price was a bit steep as i cpuld have ramg vodaphone and done it gor free. freaked out a bit when it said 2 days after taking second payment.
defo not a scam thpugh as inlock code came within 10 minites.”
Hi Mark,
Thank you for taking the time to share your thoughts! I completely understand your concerns about the costs and the process. Just to clarify, the two payments you made—£23.99 for the Eligibility Check and £26 for the Standard Unlock—are necessary steps outlined during checkout. We aim to provide a smooth unlocking experience, and I’m glad to hear you received your unlock code so quickly!
If you have any further questions or need assistance with using the code, please feel free to reach out. We're here to help!
Best regards,
Charlotte
Olá Vera Baptista, Obrigada pelo seu feedback! Vejo que o status do seu pedido é "Desbloqueio concluído", o que significa que desbloqueamos com sucesso seu iPhone 7 da TMN Portugal. Se você estiver enfrentando algum problema com o uso do telefone desbloqueado, por favor me avise; estou aqui para ajudar você no processo! Só para esclarecer, seus pagamentos — € 26,99 para a Verificação de Elegibilidade e € 33 para o Desbloqueio Padrão — foram pelos serviços fornecidos, e todos os custos foram claramente descritos durante o checkout. Se houver mais alguma coisa com a qual você gostaria de assistência, sinta-se à vontade para perguntar! Muitas felicidades, Charlotte
¡Hola, Cinthya! Muchas gracias por tus amables palabras y por recomendar nuestro servicio. ¡Realmente lo apreciamos! Si tienes alguna pregunta o necesitas ayuda con tu estado de desbloqueo actual, no dudes en comunicarte con nosotros. ¡Estamos aquí para ayudarte!
Bonjour Gavier Virginia, Merci beaucoup pour votre avis ! Je suis ravie d'apprendre que votre iPhone 15 Pro a été débloqué avec succès. Si vous avez des questions ou si vous avez besoin d'aide pour quoi que ce soit d'autre, n'hésitez pas à nous contacter. Profitez de votre appareil nouvellement débloqué ! Meilleurs vœux, Charlotte
Hola Pedro, ¡muchas gracias por tus amables palabras! Nos alegra saber que tu iPhone 12 Pro Max funciona perfectamente y que estás contento con el proceso de desbloqueo. Tu satisfacción significa mucho para nosotros y agradecemos tu paciencia durante el proceso. Si tienes alguna pregunta o necesitas ayuda en el futuro, no dudes en comunicarte con nosotros. ¡Disfruta de tu teléfono desbloqueado! Saludos cordiales, Charlotte
Hi Thierra,
We’re thrilled to hear your iPhone 14 Plus is unlocked! 🎉 Thank you for trusting us with the process. If you have any questions or need assistance with anything else, feel free to reach out. Enjoy your newly unlocked phone!
Best,
Charlotte
“This is my first time using service from DirectUnlocks. I have to say I am very impressed by these guys. My Verizon iPhone 14 Pro Max was unlocked within one day after payment. I think the fee is reasonable, especially for someone like me who doesn't live in the US, it is convenient and reliable. I'd use their service again in the future.”
Hi Ran Wang!
Thank you so much for your fantastic review! We're thrilled to hear that you found our service impressive and that your iPhone 14 Pro Max was unlocked so quickly. It’s great to know that our process was convenient for you, especially being outside the US.
If you have any further questions or need assistance in the future, feel free to reach out. We look forward to helping you again!
Best regards,
Charlotte
Olá Leonardo Marques, Obrigado pela sua avaliação e por escolher a Direct Unlocks! Fico feliz em ver que o status do seu pedido diz "Desbloqueio concluído", o que significa que seu iPhone 12 foi desbloqueado com sucesso pela Vivo Brasil. Se você tiver alguma dúvida ou precisar de ajuda com as próximas etapas para colocar seu telefone em funcionamento, sinta-se à vontade para entrar em contato. Estamos aqui para ajudar! Atenciosamente, Charlotte
Hola Andrés, ¡muchas gracias por tu reseña positiva! Me alegra saber que el proceso de desbloqueo de tu iPhone 15 Pro Max se realizó sin problemas y rápidamente. Tu satisfacción es nuestra prioridad y es genial saber que cumplimos con tus expectativas. Si tienes más preguntas o necesitas ayuda, no dudes en comunicarte con nosotros. ¡Disfruta de tu teléfono desbloqueado! Saludos, Charlotte
