Bonjour Jérémie, Merci pour votre retour positif ! Je suis ravi d'apprendre que votre iPhone 8 a été déverrouillé avec succès en seulement 5 minutes. Nous nous efforçons de rendre le processus de déverrouillage aussi efficace et simple que possible. Si vous avez d'autres appareils à débloquer à l'avenir ou si vous avez besoin d'aide supplémentaire, n'hésitez pas à nous contacter. Profitez de votre téléphone nouvellement débloqué ! Cordialement, Charlotte
Hi Amy,
Thank you for sharing your experience! We're thrilled to hear that the unlocking process for your iPhone 14 Plus from Xfinity USA was straightforward and quick. If you have any other questions or need further assistance, feel free to reach out.
Enjoy your newly unlocked phone!
Warm regards,
Charlotte
“The service was quick and easy once I figured it out. The iPhone 14 I tried to unlock didn’t work and it was frustrating because the website says unlock any phone but it didn’t work. I was given credit and once I figured out how to use it I was able to unlock my iPhone SE. The whole process was super fast after I knew what to do and within 24 hours my phone was unlocked. I just wish the website explains that not every phone can be unlocked before you pay because they don’t offer refunds and no instructions on how to redeem the credit.”
Hi Cuba Card,
Thank you for sharing your experience. I'm glad to hear that you found the process quick and easy once you figured it out and that your iPhone SE was successfully unlocked within 24 hours.
I apologize for the inconvenience you faced with your iPhone 14. As per our refund policy and terms, some phones might indeed face issues during unlocking, and we do offer credits under certain circumstances instead of refunds.
We appreciate your feedback regarding the clarity of our website. We'll look into making the information about which phones can be unlocked more prominent and provide clearer instructions on how to redeem site credits.
If you need any further assistance, feel free to reach out.
Best regards,
Charlotte
Bonjour Virginie Rohr, Merci d'avoir choisi directunlocks.com pour débloquer votre iPhone 14 Plus depuis SFR France. Je suis heureux de vous informer que votre statut est « Déverrouillage terminé » ! Vous avez effectué avec succès deux paiements : 26,99 € pour le contrôle d'éligibilité et 33 € pour le déverrouillage standard. Tous les coûts ont été indiqués sur la page de paiement avant l'achat, garantissant une transparence totale. Si vous avez d'autres questions ou avez besoin d'aide, n'hésitez pas à nous contacter. Profitez de votre téléphone déverrouillé ! Cordialement, Charlotte
Hi Ackeme Wright,
Thank you so much for your kind words and positive feedback! We're thrilled to hear that your iPhone 14 Plus was unlocked swiftly and that you had an amazing experience with our service. 😊🙌🏽
If you have any further questions or need assistance with anything else, feel free to reach out. Enjoy your unlocked phone!
Best regards,
Charlotte
Hi Billy,
Thank you so much for your kind words! We're ecstatic to hear that you had a positive experience with our service. 😊 If you have any more phones to unlock in the future or any questions, feel free to reach out. We're here to help!
Best,
Charlotte
Hi Matthew Logan,
Thank you for your feedback! I'm glad to hear that the overall experience has been great for you. Your iPhone 15 from AT&T USA has been successfully unlocked.
Our process does include multiple payments for the Eligibility Check and the Standard Unlock to ensure that your device meets all the criteria for unlocking. You've already completed these payments, totaling $78.99.
If your iPhone required a Premium Service due to specific criteria, this would have been disclosed at the checkout page prior to purchase. Since your unlock status is "Unlock Complete," you're all set!
Feel free to restart your phone and connect it to WiFi to complete the unlock process.
If you have any further questions or need assistance, please let us know.
Best regards,
Charlotte
Posted 1 year ago
Hi Matthew
Sorry but I don't quite understand your review. Do you mean that your phone data if faster with the eSim? That's down to the carrier you are using on the eSim.
Regarding your unlock, both eSim and physical sim are unlocked at the same time.
Charlotte
Dear Cello,Thank you so much for taking the time to rate Direct Unlocks with a fantastic 5 stars! We truly appreciate your kind words and support.
Thanks for your help in spreading the word about our services. We are thrilled to know that our team was able to assist you effectively. Your satisfaction is our ultimate goal, and your positive feedback motivates us to continue providing top-notch services.
Once again, we want to express our gratitude for your excellent rating and for choosing Direct Unlocks. Your support means the world to us!
“I promise I thought the process wasn’t going to work bc of payment issues luckily they had PayPal and I was able to make my payment and now my phone is unlocked to any carrier so yes the process is real trust”
Hi Keondre,
Thank you for sharing your experience with us! We're thrilled to hear that your phone is now unlocked and that PayPal provided a smooth payment option for you. Your feedback helps reassure others that our process is legitimate and effective.
If you have any other questions or need further assistance, feel free to reach out!
Best,
Charlotte
Hola David, gracias por compartir tu reseña. ¡Nos alegra saber que encontró el servicio rápido y fácil! Has realizado los pagos necesarios tanto para la verificación de elegibilidad ($28,99) como para el desbloqueo estándar ($36,00). ¡Tu iPhone X de Telcel México se desbloquea exitosamente! Si tiene alguna otra inquietud o necesita ayuda, no dude en hacérnoslo saber. Estamos aquí para ayudarlo a garantizar que tenga una experiencia perfecta con su teléfono desbloqueado. Mejor, charlotte
Hola Dinangelo Alfaro, ¡Gracias por tus comentarios! Me alegra saber que tuvo una buena experiencia con nuestro servicio. Si tiene más comentarios o necesita más ayuda, no dude en hacérnoslo saber. ¡Disfruta de tu iPhone 11 recién desbloqueado! Saludos cordiales, Carlota
Hi John,
Thank you for your feedback, and I hope you're doing well! Great news—your iPhone 8 Plus is successfully unlocked and ready to use with any network, including Safaricom Kenya. 🎉
To clarify, you have made two payments:
1. $28.99 for the Eligibility Check.
2. $36 for the Standard Unlock.
These payments are designed to ensure that your device is unlockable and then proceed with the actual unlocking process. All costs and steps are clearly outlined on the checkout page prior to purchase.
If you encounter any issues or have further questions, please don’t hesitate to reach out. We'd love to ensure you get the best experience possible.
Best regards,
Charlotte
“I Initially called my mobile provider who informed me they will not be unlocking my phone.
I then did a search online. Found the website direct unlock and they appeared to be the most professional interface of a website. In fact I did not find another website who matched the price. I proceeded and was informed of the steps instantly and the prices. I provided my IMeI number and they informed me my device was eligible and I then proceeded to the unlock. It was more or less instant. I received email confirmation instantly. A plus was that I could use Apple Pay making the process a lot quicker. I was pleased with the service and grateful overall as my mobile provider said it was not possible.”
Hi Syed Shahriwan,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that you found our website professional, appreciated the detailed information we provided, and were satisfied with the prompt service. It's great to know that we could assist in unlocking your iPhone 14 Pro when your mobile provider couldn't.
If you have any other questions or need further assistance, please feel free to reach out. Enjoy your unlocked phone!
Best regards,
Charlotte
Hi Nicole,
Thank you for your feedback and for using DirectUnlocks! It's great to hear that you found our service satisfactory. Your iPhone 13 Pro Max from Verizon USA is now unlocked and ready for use with any compatible network. 🎉
If you have any other phones you'd like to unlock or need further assistance, feel free to reach out. We're here to help!
Best wishes,
Charlotte
Hi Ismael Velasco,
Thank you for your review and for using our services! I'm glad to confirm that your order status is "Unlock Complete" for your iPhone 11 Pro Max locked to AT&T USA. 🎉
I understand there might have been a bit of confusion regarding the multiple payments required for the unlocking process. To clarify: the payments you've made include $28.99 for the Eligibility Check, and $50 for the Standard Unlock. All costs and steps are clearly outlined on the checkout page prior to purchase. 🛒
Should you face any issues with the unlock, please make sure to follow the instructions sent via email, which often involve connecting the phone to WiFi and turning it off and then on again. If there's anything specific you'd like assistance with, feel free to let me know!
Wishing you the best with your unlocked iPhone!
Best regards,
Charlotte
Hello E Priestley,
Thank you for your feedback! I'm glad to hear you found the service fast and the communication effective.
Regarding the unlocking process for your Samsung Galaxy S9, you mentioned that your phone status is "Unlock Complete," and you've received the code "64048179." If your phone doesn't prompt for an unlocking code when you insert a non-Vodafone SIM card, you will need to opt for a Remote USB Unlock, which requires an additional fee.
Please note, as outlined in our refund policy:
> "An Android device is only able to be unlocked via a code if the device asks for an unlock code when an incompatible sim card is placed in the device. As stated on the order summary page prior to purchase, if your handset doesn't ask for an unlock code prior to payment, then we will not be able to unlock the device but still incur submission costs and you will instead have to use a Remote USB unlock at additional cost."
I encourage you to consider the Remote USB Unlock service to complete your unlocking process. If you have any questions or need further assistance, please let me know!
Best,
Charlotte
Hi Alexandria Martinez,
Thank you for your feedback! We're happy to hear that you found the process quick and simple.
If there's anything more we can assist you with or if you have any additional questions, feel free to let us know. Enjoy your unlocked iPhone 12!
Best regards,
Charlotte
Hola Brayan Ulises, gracias por comunicarte. Veo que el estado de tu pedido es "Reportado como no desbloqueado, esperando comentarios del cliente". Nosotros apreciamos su paciencia. Ya completó la verificación de elegibilidad ($28,99) y el pago de desbloqueo estándar ($44). Asegúrate de seguir las instrucciones proporcionadas para usar el código de desbloqueo "BjTQrrJHCvTdm2uT" para tu Reno7 con AT&T México. Si hay algún problema, vuelva a verificar si su teléfono solicita un código de desbloqueo cuando inserta una tarjeta SIM incompatible. Todos los costos necesarios se detallaron al finalizar la compra, por lo que no debería haber pagos adicionales a menos que sea necesaria una actualización al Servicio Premium, lo cual no hemos indicado en su caso. Si encuentra alguna dificultad, no dude en hacérnoslo saber. Nos comprometemos a ayudarle a completar el proceso de desbloqueo con éxito. Saludos cordiales, Carlota
Hi Jeremy,
Thanks for your feedback! I'm pleased to inform you that your "Unlock Complete" status means your iPhone 15 Pro is successfully unlocked from Verizon USA. 🎉
I understand you may have concerns about the multiple payments. As a reminder, the $28.99 you paid was for the Standard Unlock. All costs, including the Eligibility check and the Unlocking Payment, are clearly outlined on our checkout page before purchase.
If you have any other questions or need further assistance, please let us know. We're here to help!
Best regards,
Charlotte
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