“I got a brand new IPhone Pro Max 18 from Costco Los Angeles and my phone was locked to T-Mobile USA followed by my new phone has been unlocked by you so I can use any carriers around the world for me, thank you so much.”
Hi — thank you for the lovely feedback! I'm glad your iPhone 18 Pro Max from Costco (locked to T‑Mobile USA) has been unlocked — our system shows your order placed on Sep 24, 2026 as "Unlock Complete." To finish the iPhone unlock please follow the instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If anything isn't working, reply here and I'll help right away.
— Charlotte
“Sadly not as advertised.
Says £15 to start with and then gets you to a second stage and asks for a further £30. This then took around 15 mins to finish.
Offered £10 for a review but still made it £25 more than I expected.
Service was easy to understand but extra charges for you doing the work was not worth it”
“I was very pleased with the service as the unlock completed extremely quickly. There was also very little I needed to do as the process is automated.
I was especially pleased about how convenient it was. I would highly recommend the service.”
Hi — thanks so much for your lovely review! I’m Charlotte and I’m delighted the unlock completed quickly and was so convenient for you. Your order shows as "Unlock Complete." If you need to repeat the final step for iPhones, follow the instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;"
If you need anything else, just reply and I’ll help. Thanks for recommending us!
Hi — Charlotte here. Thanks for the kind words — glad our team could help when the instructions were tricky.
I can see your order (placed 06 Jun 2026) is marked "Unlock Complete" and your codes are NCK=0729583920408205 MCK=0581625284253062. As our terms say, "Non-iPhones: entering the unlocking codes provided in accordance with the email instructions."
Please insert an incompatible SIM, power on and enter the NCK when prompted (use the MCK only if asked). If it doesn’t prompt or you still need help, reply with a photo of the screen or your order number and I’ll guide you through it.
“I am satisfy with the service they unlocked my iphone 17 pro max from tmobile remotely in a couple of minutes they are no to clear with the price to unlocked but the procces is secure”
Hi — thanks for the kind words! I’m glad your iPhone 17 Pro Max was unlocked from T‑Mobile quickly and securely — our system shows your order status as "Unlock Complete".
About the pricing: you were charged $24.99 for the Eligibility Check and $68 for the Standard Unlock. As our terms state, "Your purchase will appear on your card statements as Direct Unlocks." If you’d like a detailed receipt or a breakdown of those charges, reply with your order number and I’ll get that for you. Also please note, "Eligibility Check: These checks are non-refundable."
Thanks again — happy to help with any other questions.
Charlotte
“El servicio ha sido excelente, y lo más importante es que se realizaron varias pruebas hasta que me llegó un email confirmado el desbloqueo. Fui a las configuraciones de mi iPhone y efectivamente tenía la leyenda “sin restricciones”. Por favor tengan paciencia, en el proceso!! Muchas gracias por el buen servicio.”
Hola, soy Charlotte. ¡Gracias por tus amables palabras! Me alegra que tu iPhone ahora muestre "sin restricciones" y que nuestras pruebas hayan solucionado el problema. Tu pedido (realizado el 21 de septiembre de 2026) muestra "Desbloqueo completado".
Como se indica en nuestras instrucciones, para iPhones puedes finalizar el proceso conectando el teléfono a Wi-Fi, apagándolo y volviéndolo a encender. Si todo parece correcto, ya está todo listo. Si encuentras algún problema, responde aquí y te ayudaré de inmediato. ¡Gracias por tu paciencia y por elegir Direct Unlocks!
Hi — Charlotte here. Thank you for your patience — I’m glad we got it done. I can see your order (placed Sep 21, 2026) is marked "Unlock Complete."
To finish on your iPhone 17 Pro Max, please "connect the phone to WiFi and turn the phone off and then on;" — that’s the final step for iPhones. If everything’s working, we’d really appreciate an updated review or rating. If anything’s not right, reply and I’ll help.
Muchas gracias — Me alegra muchísimo saber que tu iPhone 13 Pro Max está funcionando sin restricciones 100/100! Si necesitas algo más (o quieres ayuda con otro dispositivo), responde aquí — con gusto te ayudo.
¡Disfruta tu teléfono!
— Charlotte
Hi — thanks for the update and sorry it took longer than you expected. I’m really pleased you got the codes and can unlock your Galaxy A56. Your order shows as "Unlock Complete" and the codes we have on file are: NCK=08986354 MCK=33963429 RGCK=00000000 EXTRA=43565960.
As our terms say, "Non-iPhones: entering the unlocking codes provided in accordance with the email instructions;" — if you need a quick step‑by‑step or the codes don’t accept, reply with your order number and I’ll have a technician help you right away.
Thanks,
Charlotte
Hi there — thanks for the feedback, glad it was faster than expected!
Your order (placed Sep 24, 2026) shows status "Unlock Complete" for your AT&T USA iPhone 12 Mini. To finish the process please follow the iPhone steps: "iPhones: connecting the phone to WiFi and turning the phone off and then on;"
If it doesn't show unlocked after that, reply with your order number and I'll sort it out right away.
— Charlotte
Hi — Charlotte here. Thanks for your feedback.
I can see your order (placed 22 Sep 2026) for the T‑Mobile USA iPhone 15 Pro Max is marked "Unlock Complete" and we received four payments: $24.99 (Eligibility Check), $68 (Standard), $174 (Premium) and $314 (Premium).
To finish the unlock please follow the iPhone steps: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If that doesn’t work, reply and I’ll walk you through the next checks.
Note: "Eligibility Check: These checks are non‑refundable." If you want me to help complete the process now, I’m here to help.
Hi — thank you so much for the kind words, really glad it was fast for you!
I can see your order status is "Unlock Complete." To finish the iPhone unlock please follow the iPhone instructions: "connecting the phone to WiFi and turning the phone off and then on;" If anything doesn’t look right after that, reply here and I’ll help sort it out.
Thanks again — Charlotte
“Unlocking a second hand phone is a valuable service to prolong the life of a usable smart phone. Sometimes it is easy but sometimes it is not as in my case. Direct Unlocks used their link to the phone's maufacturer to unlock the phone and breath life into it agaain. Very pleased with the result.”
Hi — thanks so much for the lovely review! Really pleased to hear your second‑hand iPhone 11 (EE UK) is back to life — your order shows as "Unlock Complete" (placed 18 Sep 2026).
If you need to finalise the unlock, please follow the iPhone steps: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" — and if anything else crops up, reply here and I’ll help straight away.
— Charlotte
¡Hola! Muchas gracias por tu comentario — nos alegra saber que la información y la calidad te parecieron buenas.
Tu pedido para el iPhone 16e (Cricket USA) figura como "Unlock Complete". Para terminar el proceso en iPhones sigue las instrucciones: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" Si necesitas que lo verifique o te ayude con el paso final, dime y lo reviso enseguida. — Charlotte
“I unlocked my iPhone in less than 5 mins.
Easy clear instructions to follow, very impressed with the speed of the task being completed.
Would recommend this service to others :-)”
Hi there — thanks so much for the great feedback! Really pleased your iPhone 12 Pro Max was unlocked quickly and the instructions were clear. As our Terms say, "Completion of the unlock process is made by email notification" — let us know if you need any further help or have friends who’d like a fast unlock.
Cheers,
Charlotte
Olá — Lamento que não tenha corrido como esperado. Concluímos a análise do dispositivo, mas não conseguimos efetuar o desbloqueio.
De acordo com nossas políticas: "Verificação de Elegibilidade: Essas verificações não são reembolsáveis." e "Serviços Padrão que falharem e que não forem atualizados para o Serviço Premium serão emitidos apenas com um crédito." Isso significa que a verificação de elegibilidade de R$ 129,90 não é reembolsável, mas podemos emitir um crédito para o seu Desbloqueio Padrão de R$ 309,90.
Se preferir, posso:
- Emitir o crédito de R$ 309,90 agora para uso em um desbloqueio Premium de iPhone (recomendado) ou qualquer outro serviço, ou
- Aplicá-lo para atualizar este pedido para o nosso serviço Premium de iPhone — se o Premium for tentado e ainda assim falhar, "os pagamentos do Serviço Padrão e do Premium serão totalmente reembolsados no seu cartão."
Por favor, responda qual opção você prefere e resolverei isso imediatamente. — Charlotte
¡Hola — muchas gracias por los excelentes comentarios! Me alegra mucho que su iPhone 15 Pro (AT&T Mexico) se haya desbloqueado rápidamente — nuestro sistema muestra que su pedido (placed Sep 20, 2026) tiene el estado "Unlock Complete".
Para finalizar, siga los pasos del iPhone: "conectar el teléfono a WiFi y apagar el teléfono y volverlo a encender;" Si necesita algo más, simplemente responda y le ayudaré. — Charlotte
“Me facilito en el servicio de desbloquear un IPhone 15 Plus. Despues de 3 dias el telefono fue desbloqueado. Unicamente con el pago de revision mas un pago adicional se logro desbloquear el telefono.”
Hola — gracias por tus comentarios, y me alegra que tu iPhone 15 Plus aparezca como "Unlock Complete" después de 3 días.
Siento que pareciera que se necesitaban pagos adicionales — como explican nuestros Términos, "Los pedidos anticipados, la verificación de elegibilidad y los costes de desbloqueo se aplican inmediatamente al realizar tu pedido," y nuestra política también indica "Verificación de elegibilidad: Estas verificaciones no son reembolsables." También puede haber "un precio adicional a pagar por el desbloqueo de la SIM en sí" cuando la verificación muestre que es necesario.
Si necesitas ayuda para terminar la activación, prueba: "iPhones: conectar el teléfono a WiFi y apagar el teléfono y volver a encenderlo;" — o responde aquí y te ayudaré paso a paso.
— Charlotte
Hola, soy Charlotte. Veo que tu pedido (realizado el 20 de septiembre de 2026) muestra "Desbloqueo completado".
Por favor, intenta estas comprobaciones rápidas:
- Sigue nuestros pasos para desbloquear el iPhone: "iPhones: conecta el teléfono a Wi-Fi, apágalo y vuelve a encenderlo"; luego, revisa Ajustes > General > Información > Bloqueo de operador. Debería aparecer "Sin restricciones de SIM".
- Retira cualquier tarjeta SIM física y solicita a T-Mobile que emita/active la eSIM en tu cuenta (los operadores suelen necesitar activar el servicio eSIM).
- Asegúrate de que el teléfono no esté bloqueado por activación. Como indican nuestros términos y condiciones: "Bloqueo de activación de iCloud en iPhones: Contacta al propietario del iPhone para eliminar iCloud... No se reembolsarán los desbloqueos de SIM si el dispositivo no se puede usar debido al bloqueo de activación".
Si aún así no acepta la eSIM, envía una captura de pantalla de la página de Bloqueo de operador y el mensaje de error de eSIM de T-Mobile para que pueda revisarlo.
Hi — thanks so much for the great feedback! Really glad it was quick and easy for you.
Your order shows as "Unlock Complete" — to finish the iPhone unlock please connect to WiFi and restart the phone: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If anything isn't working, reply here and I’ll help sort it out.
Thanks, Charlotte
