Thanks so much for the kind words — really glad the technician got you unlocked quickly! Your order (placed Nov 12, 2025) shows "Unlock Complete." If you want help testing a different SIM or have any questions, just reply and I’ll sort it for you. — Charlotte
“Ripoff service. Said I owed another $100 after I paid them 24 to unlock the phone. Went to provider and they would have done it for free. DO NOT USE THIS COMPANY. CALL YOUR PROVIDER FIRST!”
Hi — Charlotte here. Sorry you’re frustrated. I can see your order (placed Nov 10, 2025) is marked “Unlock Complete” and your codes were delivered: NCK=6241847258063795 MCK=0509136968062464.
Please try this: insert a non‑AT&T SIM, and when prompted enter the NCK first (then MCK if requested). As our Terms state, "Non‑iPhones: entering the unlocking codes provided in accordance with the email instructions;" If your phone doesn’t prompt for a code, our Refund Policy notes: "No Unlocking Code Prompt: No refund if you purchased an unlocking code, but your Android phone doesn't prompt for a code when using an incompatible sim card." Also, "Eligibility Check: These checks are non‑refundable."
I know carriers sometimes unlock for free — we can’t control that — but your unlock is complete on our side. If the codes don’t work, reply here and I’ll escalate to a technician to get this sorted. Thanks, Charlotte.
“Thanks Direct unlocks for getting phone unlocked, the process was easy, smooth, & completed in a timely manner! Communication was kept throughout process if they ran into a snag, but it was resolved efficiently. Satisfied customer here & I’ve already referred a friend!”
Hi — Charlotte here. Thanks so much for the lovely review and for referring a friend — we really appreciate it!
Glad your iPhone 8 Plus (Cricket USA) is showing "Unlock Complete." To finish, please follow the iPhone instruction: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If you need any further help, just reply and I’ll sort it out.
Hi — Charlotte here, thanks for the feedback and patience! Glad it completed for you.
Sorry it took a little longer — as our terms say, "Any timeframes stated are a calculation of the previous weeks unlocks and are given as a guideline, NOT a guarantee." To finish the iPhone unlock please follow the instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;"
If anything isn’t working or you need a hand with activation, reply here and I’ll sort it ASAP.
“Thank you Direction unlock for unlocking our phone. The process was easy and fast. If you need a phone unlocked Direct unlocks follows all the necessary precautions to make sure the the phone is able to be unlocked and then comes through on there word that they will get it unlocked. Well worth the fee, saved me $$$ on not having to buy another phone. I will definitely use them again when I need a phone unlocked. 5 star service!!!!”
Hi — thank you so much for the glowing review! I’m thrilled the unlock was quick, easy and saved you money. We really appreciate you trusting Direct Unlocks and look forward to helping you again whenever you need it.
Thanks again,
Charlotte
Hi — Charlotte here, thanks so much for the great feedback! Glad it worked for you. Your iPhone 12 (Cricket USA) shows "Unlock Complete." To finish, connect to Wi‑Fi and restart the phone. If you need anything else or want another device unlocked, just let me know or visit directunlocks.com. Cheers!
Amazing — so glad it worked for you! If you need to complete the final step, please follow the iPhone instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If you need anything else, just reply and I’ll help. — Charlotte
Hola, soy Charlotte. ¡Qué bien que tu Galaxy S24 Ultra se haya desbloqueado sin problemas! Veo que tu pedido (realizado el 5 de noviembre de 2025) aparece como "Desbloqueo completado" y tus códigos son NCK=1306946253591428 / MCK=7139684615931519. Muchas gracias por tus amables palabras. Si pudieras dejarnos una breve reseña o recomendarnos, te lo agradeceríamos muchísimo. Si necesitas algo más, solo tienes que responder a este mensaje y con gusto te ayudaré.
Hi — thanks so much for the great feedback! Really pleased it worked for you.
I can confirm your order (placed 01 Nov 2025) is marked "Unlock Complete." Your codes: NCK=5375047930369491 MCK=2625914713140681. I also see the two payments: $24.99 (Eligibility Check) and $106 (Standard Unlock).
As a reminder, our terms state: "Completion of the unlock process is made by email notification to the email address provided... Non-iPhones: entering the unlocking codes provided in accordance with the email instructions;" — so please follow the email steps to enter those codes.
If you need a hand entering the codes or want us to help with your other phones, just reply here and I’ll sort it out quickly.
Olá — obrigada pelo feedback, fico feliz que tenha sido rápido e que o problema tenha sido resolvido. Vejo que seu pedido (feito em 9 de novembro de 2025) do iPhone 16 Pro Max na Xfinity USA está com o status "Desbloqueio Concluído". Para finalizar o processo, conecte o telefone ao Wi-Fi, desligue-o e ligue-o novamente, conforme nossas instruções. Se ainda houver algo errado, responda aqui e eu ajudarei imediatamente. — Charlotte
Thanks for the feedback — really glad it was quick and reliable for you!
Your order shows as "Unlock Complete," so your iPhone 15 (AT&T USA) should now be unlocked. To finish, follow the iPhone steps in our T&Cs: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" — that usually completes the process.
If anything still looks locked, reply here and I’ll get it sorted. — Charlotte
Hi — thanks so much for the great review! Delighted it was quick and reliable. Your Samsung Galaxy S9 (NTT Docomo) is marked "Unlock Complete" — your unlock code is 15292646. As our terms say, "Non-iPhones: entering the unlocking codes provided..." If your phone doesn't prompt for a code when a non-NTT SIM is inserted, you'll need a Remote USB unlock. Thanks for choosing Direct Unlocks — Charlotte
Bonjour, c'est Charlotte. Merci pour votre avis et ravie d'avoir de vos nouvelles ! Bonne nouvelle : votre commande passée le 09/11/2025 est maintenant déverrouillée pour votre iPhone 13 (Bouygues, France). Pour terminer, veuillez connecter votre téléphone au Wi-Fi, puis l'éteindre et le rallumer, comme indiqué dans nos conditions générales : « iPhones : connectez votre téléphone au Wi-Fi, éteignez-le puis rallumez-le. » Vous avez payé 26,99 € (vérification d'éligibilité) et 51 € (déverrouillage standard). Si vous rencontrez toujours un problème avec votre téléphone après cela, répondez ici et je le ferai vérifier immédiatement. Si tout est en ordre, nous vous serions très reconnaissants de laisser un avis mis à jour. Merci !
Hi — Charlotte here. Thanks for the feedback — glad the service was fast.
About canceling: as our Terms state, "It is not possible to cancel your order once it is paid for. Pre-orders, eligibility check, and unlocking costs are incurred immediately upon placing your order." Also, "Eligibility Check: These checks are non-refundable."
Your order shows "Reported as Not Unlocked, waiting customer feedback" — that means we need your go-ahead to continue. If your iPhone requires a Premium Service to complete the unlock, note "Standard Services which fail and which are not upgraded to Premium Service will be issued with a credit note only" but "Premium Services which fail - both your Standard and Premium payments will be fully refunded back to your card if it is not possible to unlock your device having tried Premium Service."
Reply here with "Proceed with Premium" if you want us to try that, or tell me what you're seeing and I’ll advise the next step.
Hi — Charlotte here, thanks for the great review! Glad it was quick and successful.
Your order (placed Nov 1, 2025) shows "Unlock Complete" and as our T&Cs note, "Non-iPhones: entering the unlocking codes provided in accordance with the email instructions;" — sounds like exactly what you did. If anything else crops up with your Livongo MR1100-330 or you need help with another device, just reply and I’ll help.
Hi — Charlotte here, thank you so much for the lovely feedback! I'm really glad you found our service swift and our team helpful.
Your Orange Dominican Rep. iPhone 12 Pro Max order (placed 08 Nov 2025) shows "Unlock Complete." To finish the process please follow the iPhone instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on." If anything isn't working, reply here and I’ll help sort it right away.
Hi — thanks for the update, that’s great to hear! Our records show your order status as "Unlock Complete" for the Samsung Z Flip6 and the unlock codes we sent were: NCK=65591631 MCK=41948774 RGCK=00000000 EXTRA=32620516.
If you need a reminder of how to finish: "Non-iPhones: entering the unlocking codes provided in accordance with the email instructions;" — so insert the new carrier SIM and enter the NCK when prompted (use the MCK if the phone later asks). If anything unexpected happens, reply here and I’ll sort it out.
— Charlotte
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