Hi — Charlotte here, thank you for the great review! Glad it worked for you.
I can confirm your order (placed 24 Jul 2026) is showing "Unlock Complete" and both payments were received (£14.99 Eligibility Check and £30 Standard Unlock). For iPhones, please make sure it's connected to Wi‑Fi and turn it off and on to finish the unlock — as our instructions say: "iPhones: connecting the phone to WiFi and turning the phone off and then on;".
If anything else crops up, reply here and I’ll help straight away. Thanks for recommending us!
“Horrible idea to use this service. Waited way to long (weeks). So much faster and could have saved all the money I spent on this Scam if I had just went to network carrier in person in the beginning. Which is what I ended up doing. Got phone unlocked that day for free!! Asked Direct Unlock for a refund (spent over 100.00) only to be offered 10.00 if I leave a positive review. Will NOT recommend this service to anyone.”
Hi — I’m Charlotte. I’m really sorry this was a frustrating experience and you waited so long.
I can see your order (placed Jul 12, 2026) for a Samsung Galaxy S21 Ultra 5G on AT&T USA shows status: "Unlock Complete". Your codes are NCK=3046208281749482 and MCK=8280419139503681. For non‑iPhones the unlock is completed by entering the codes: "Non‑iPhones: entering the unlocking codes provided in accordance with the email instructions."
I do need to be clear about refunds: "2.1 It is not possible to cancel your order once it is paid for," and our Refund Policy states: "Already Unlocked phones: No refund if you order an unlock for an already unlocked phone." Also, "Eligibility Check: These checks are non‑refundable." Because your order shows complete, we can’t issue a card refund.
I want to make this right — I can walk you step‑by‑step to enter the codes so you can use the unlock now, or I can issue a credit note you can use on a future service as a goodwill gesture. Which would you prefer?
Hola, ¡muchísimas gracias por tus comentarios! Me alegra mucho que haya sido más rápido de lo esperado. Tu pedido, realizado el 18 de julio de 2026, muestra "Desbloqueo completado". Para finalizar el desbloqueo del iPhone, conecta el teléfono a la red Wi-Fi, apágalo y vuelve a encenderlo, siguiendo nuestras instrucciones de desbloqueo. Si algo no funciona, responde aquí y te ayudaré a solucionarlo. — Charlotte
Bonjour, merci pour votre retour, ravie que tout se soit bien passé ! Nous confirmons que votre commande (passée le 23 juillet 2026) pour un iPhone 13 Pro Max (Bouygues, France) affiche « Déverrouillage terminé » et que vos paiements s'élevaient à 22,99 € (vérification d'éligibilité) et 44 € (déverrouillage standard). Pour finaliser le déverrouillage de votre iPhone, veuillez le connecter au Wi-Fi, puis l'éteindre et le rallumer, comme indiqué dans nos instructions. Si vous rencontrez toujours des difficultés, n'hésitez pas à répondre ici et je vous aiderai à résoudre le problème. — Charlotte, Direct Unlocks
Hi — thanks so much for the feedback, glad it worked for you! I can see your order is marked "Unlock Complete" for your iPhone 17 (Reseller Flex USA) placed on Jul 20, 2026. For phones like yours, follow the unlock steps: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If you need any help or have questions, just reply here. — Charlotte
Hi — thanks for the feedback! Glad to hear it was unlocked so quickly.
Our records show your order (placed Jul 18, 2026) is "Unlock Complete" and your unlock code is 0860645574054206. As per our instructions, "Non-iPhones: entering the unlocking codes provided in accordance with the email instructions;" — insert a non-Telstra SIM, enter the code when prompted, then reboot the phone.
If anything doesn’t work or you see an error, reply here and I’ll help sort it. — Charlotte
“Desde un inicio respondieron rápido si se podría desbloqueo, siempre atentos al realizar el trámite directo con la compañía que tenía bloqueado el teléfono. Se logró el desbloqueo sólo poniendo el código inicial que me mandaron, la verdad fue muy sencillo, se tardó unos días pero se logró el objetivo, siempre atentos enviando correo que estaba en proceso y que tuviera paciencia.”
Hola, soy Charlotte. ¡Gracias por tus amables palabras! Tu pedido (realizado el 9 de julio de 2026) muestra "Desbloqueo completado" para tu Samsung Galaxy S20+ 5G (Cricket USA) y el código registrado es 8169740680359194. Según nuestras instrucciones, "Para dispositivos que no son iPhone: introducir los códigos de desbloqueo proporcionados en el correo electrónico", así que lo hiciste todo correctamente. Si necesitas ayuda para introducir el código o cualquier otra cosa, responde y te ayudaré enseguida.
“I used this service to unlock a phone that I had sent to Mexico so they can use it. It was fast and easy to use. Will use this service again if needed. Recommend it”
Hi — thanks so much for the lovely feedback and recommendation! I'm glad it was fast and easy and that the phone can be used in Mexico.
Your order (placed Jul 21, 2026) shows "Unlock Complete." To finish on an iPhone, follow the unlock instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" — that should do it.
If you have any issues or need help, just reply here or contact support. Thanks again — Charlotte
“I recently used Direct Unlock to unlock my iPhone and I couldn’t be happier with the service. The process was straightforward and professional from start to finish. After submitting the necessary details, I received regular updates on the progress, which kept me informed every step of the way. What really impressed me was how quickly they delivered — my phone was fully unlocked in just 24 hours. No complicated steps or waiting around for days like other services I’ve tried in the past.
The customer support was outstanding and truly made the difference. They were responsive, friendly, and answered all my questions promptly. If you’re looking for a reliable and fast iPhone unlock service, I highly recommend Direct Unlock. Amazing experience overall — I’ll definitely use them again if needed!”
Hi — Charlotte here, thanks so much for your lovely review! We're delighted it went smoothly.
Your order (placed Jul 18, 2026) for your iPhone 14 Pro from AT&T USA shows "Unlock Complete." To finish the process please follow the iPhone steps: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" — that should do it.
If anything looks off or you need help, reply here and I’ll sort it quickly. Thanks again for choosing Direct Unlocks.
“The phone was unlocked, but it took longer than necessary. I only blame Spectrum USA. The phone company keeps upping the requirements. Direct Unlocks kept me updated on the process and gave me the option to cancel and get a refund for my purchase.”
Hi — thanks for the feedback and sorry for the delay you experienced. Good news: your order (placed Jun 26, 2026) shows Unlock Complete for your iPhone 13 on Spectrum USA.
We’re glad our team kept you updated — as noted in our terms, “Any timeframes stated are a calculation of the previous weeks unlocks and are given as a guideline, NOT a guarantee” and “These delivery times are variable and can decrease as well as increase without notice” which is why carrier requirement changes can slow things down.
To finish, please connect the iPhone to Wi‑Fi and turn it off and on (per our instructions: “iPhones: connecting the phone to WiFi and turning the phone off and then on”). If you still see any issue, reply here and I’ll get it sorted right away.
— Charlotte
Hi — Charlotte here, thanks so much for the great review! I’m thrilled your iPhone 17 Pro Max was unlocked quickly and is working perfectly — I can see your order (placed 20 Jul 2026) shows Unlock Complete on directunlocks.com. To finish, follow the iPhone steps: "connecting the phone to WiFi and turning the phone off and then on;" If anything else comes up, reply here and I’ll help straight away. Thanks for recommending us!
Hi — that’s great to hear, glad it’s sorted! I can see your order status is "Unlock Complete" for the iPhone 7 Plus (order placed Jul 17, 2026). If you need the final step again, our instructions say: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If anything else comes up, just reply here and I’ll help. — Charlotte
Hi — Charlotte here, thanks so much for the kind words! I’m glad the process was easy and that we kept you informed.
Your order shows “Unlock Complete.” To finish the iPhone unlock, please connect to WiFi and restart the phone: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If you need any help finishing this, just reply and I’ll assist.
Hi — thanks for the review!
Good news — your order (placed Jul 15, 2026) for an iPhone 16 Pro Max on Reseller Flex USA shows status: "Unlock Complete." I can also confirm your payments: Network Check $6.99, Eligibility Check $24.99, Standard Unlock $71 (total $102.98).
To finish the unlock please follow the iPhone instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If after that the phone still isn’t unlocked, reply here and I’ll help troubleshoot right away. — Charlotte
Hola, soy Charlotte. ¡Muchísimas gracias por tus amables comentarios! Veo que tu pedido (iPhone 14 Pro — AT&T USA, realizado el 19 de julio de 2026) aparece como "Desbloqueo completado". Para finalizar el proceso, sigue los pasos de desbloqueo para iPhone: "Conecta el teléfono a la red Wi-Fi, apágalo y vuelve a encenderlo". Si todo funciona correctamente, disfruta de tu teléfono desbloqueado. Si no, responde aquí y te ayudaré a solucionarlo.
Hi — thanks so much, really appreciate it! Your order (placed Jul 20, 2026) shows as "Unlock Complete." To finish the iPhone unlock please follow the instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If you hit any problem, reply here and I’ll help straight away. — Charlotte
Hi — Charlotte here, thank you so much for your kind words! Glad everything was fast and efficient.
Your iPhone 11 (Tesco UK) shows as "Unlock Complete". To finish the process please "connect the phone to WiFi and turn the phone off and then on" as per our instructions. If you spot any issue or it isn't fully unlocked, reply and I’ll sort it right away. Thanks again!
Hi — thanks so much for the feedback! Really glad we could unlock your iPhone 17 Pro Max from Three for you. Your order shows as "Unlock Complete". To finalise on an iPhone, please "connect the phone to WiFi and turn the phone off and then on;" — if anything else pops up, reply here or contact us at directunlocks.com/support.
Cheers,
Charlotte
Hi — thanks so much for the kind words! Glad we could get that sorted quickly.
Quick reminder: to finish an iPhone unlock please follow the instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If it’s not showing as unlocked, reply here and I’ll get it checked for you.
— Charlotte
“Muchas gracias por desbloquear con éxito mi celular y ahora ya ouedo usarlo con cualquier compañía telefónica. Solamente se tardaron la mitad del tiempo que me dijeron. Si cumplieron”
Hola, soy Charlotte. ¡Muchísimas gracias por tus comentarios! Me alegra mucho que tu HONOR ELI-NX9 muestre "Desbloqueo completado" y que ahora funcione con cualquier operador, y que haya llegado antes de lo esperado. Si necesitas ayuda para introducir el código (5187402059576487) o tienes alguna otra pregunta, responde a este mensaje y te ayudaré enseguida. ¡Que disfrutes de tu teléfono!
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