“my thoughts on Direct Unlocks
Start with the thing everyone wants to know most, price. the price was reasonable, the only part of the price i wasnt happy with was the pay this part now and then a second fee comes up after the chacks have been done, i understand its easier to work this way so if its not unlockable theres no refund but feels like a hidden fee, please include all pricing on the website. the price is still a good price.
Timing. the checks took longer than expected but after the checks where done and i payed the unlock fee the phone was unlocked and fully functional quickly. no complaint about the timing.
Customer service. i had to email about a query and the responce was with me with in the hour, this was a proper responce and not a automated responce so relitivly happy with the customer service
Would i use again. Yes it does everything written on the box, unlocked the phone at a reasonable price, i dont need anything more than that and im happy with the speed and price”
Hello Peter,
Thank you for taking the time to share your thoughts about your experience with Direct Unlocks.
I'm pleased to hear you found the final price to be reasonable and that you experienced prompt customer service. We always aim for efficiency and transparency in our services.
Regarding the pricing structure, I understand your concerns. To clarify, the initial fee covers the Eligibility Check to ensure we can unlock your phone, and the subsequent fee is for the actual Unlocking Service. We make this clear on the checkout page before any purchase is made, to keep our customers fully informed about the two-step process which includes both the Eligibility Check and the Unlocking Payment.
We're glad to hear the unlocking and functionality of your phone met your expectations and that you would consider using our services again. It's our goal to provide a service that is both clear and effective, and we appreciate your feedback as an opportunity to continually improve.
Should you have any more queries or if there's anything else we can do to assist you in the future, please don't hesitate to contact us.
Kind regards,
Charlotte
Hello Clare,
Thank you for taking the time to share your positive experience with MobileUnlocks! We're thrilled to hear that you found the unlocking process quick and straightforward. It's great to know you're satisfied with our service and that you'd consider us again for future unlocks. Should you need any further assistance or decide to unlock another phone, we're here to help!
Warm regards,
Charlotte
Hello Marc Travers,
Thank you for your review! We're thrilled to hear that you found our service fast and user-friendly. We always strive to provide a smooth experience for our customers. If you have any further comments or need assistance with your unlocked Galaxy S22 Ultra 5G, please don't hesitate to reach out.
Best regards,
Charlotte
Direct Unlocks Customer Support
Hello Vinicius Miranda,
We're absolutely thrilled to hear that your unlock was successful! If you have any further needs or questions regarding your Galaxy A13 5G, please don't hesitate to reach out. Enjoy the freedom to use your phone on any network!
Best regards,
Charlotte
Hello Aziz Issaka,
Thank you for reaching out to us! I see that your order to unlock your Galaxy S22 Ultra 5G from AT&T USA has been completed successfully. Since your order status is "Unlock Complete", you should be all set to enjoy your device on the network of your choice.
If you encountered any issues where your phone didn't ask for an unlocking code, that would have been the correct time to move forward with a Remote USB Unlock, which it appears you have already completed.
We appreciate that you've chosen our services for your unlocking needs, and rest assured, we've outlined all costs at checkout before purchase, where you initially paid $14.99 for an Eligibility Check, followed by $83.00 for the Standard Unlock, and $238.99 for the Remote USB Unlock because your phone required this additional step.
We hope everything is working great for you now with your unlocked phone. If there are any further questions or if you need assistance with your phone's new settings, please don't hesitate to contact us. Our goal is to ensure you have a positive experience using your device on the network you prefer.
Best regards,
Charlotte
Thank you so much for your positive feedback! We're thrilled to hear that your iPhone 14 Pro Max is now fully unlocked and that you're satisfied with the speed of our service. We're committed to providing great service, and it's always rewarding to know when we've succeeded. We can't wait to help you again in the future should you need any more of our services. Enjoy your unlocked iPhone!
“Really happy with my choice of Direct unlocks to unlock my iPhone, very detailed in making it easy to understand on the process in which needed to go through to make it quick and easy.
Worked quickly and had my new phone up and running in no time at all
Highly recommended”
“Straight thief’s verizon policy after 90 days phone will be unlock free guess how long this services took ? Yeah that is right 90 days. First they mislead you to believe one prices is to unlock it and then but that was my fault for not reading the fine print, but is misleading. Won’t use them even if they offer a free service”
“MY EXPERIENCE WAS GREAT
DIRECT UNLOCKS IS GREAT AND WILL RECOMMEND TO ANYONE WHO NEEDS THESE TYPES OF SERVICES THEY ARE FAST AND WILL GET IT DONE LIKE THEY SAID THEY WILL”
“Your service is poor and terrible. I have had a long term complaints of 10 imeis that got rejected. I have been waiting for refunds but no one is saying anything. Pls don’t use their service. I see this as a scam.”
“Excelente, sinceramente después de cambiarme a Telcel ha sido la mejor decisión de mi vida, ya que es de mayor facilidad comunicarme con mis familiares y amigos. Sin duda alguna Telecel es la mejor compañía
IMEI:
35 577253 629084 9”
“I'm not happy with the service I received I ended up unlocking the phone with my carrier and my money was waisted with this service and the worst thing they didn't want to refund me because the service wasn't carried out as advertised.
I'm really not happy to be robbed like this.”
“Avoid . The quote on the Internet was much lower than the end fee and it took well over a week to unlock. Make sure you nail down what it is going to cost to unlock.”
