“Worst of the worse 200 dollars spent and the phone isn't even full locked . They told me I still can't use esim and THATS ITS ONLY UNLOCKED IN OME COUNTRY WHATTF”
Hi — I’m really sorry for the hassle. I can see your order (placed Dec 5, 2025) shows Unlock Complete and your unlock code is 3180303187616651.
A few quick points to help:
- For non‑iPhones you must insert a non‑Verizon physical SIM and enter the code when prompted: "Non-iPhones: entering the unlocking codes provided in accordance with the email instructions;"
- As our terms explain, "An Android device is only able to be unlocked via a code if the device asks for an unlock code when an incompatible sim card is placed in the device." If the phone doesn’t prompt for a code, "a Remote USB Unlock at an additional fee will be required. This will be shown in their status."
- eSIM profiles can remain carrier‑controlled and may not be affected by a standard code unlock — please try a physical SIM first.
You’ve paid for the Remote USB service, so we can complete the USB unlock for you. Reply with a good time to arrange the remote session and I’ll get it booked right away.
“Not gonna lie I was a little skeptical after them asking for another $106 dollars after paying them $25 to just start the process no idea why they needed the $25 to start but they got the job done before the 7 days that was estimated so I'll give them a 5 star for all that but word to the wise if your just trying ti free it off the network your on just contact them and they can do it for free instead of spending $150”
Hi — thanks a lot for the 5★ and for the heads-up to other customers. Glad we got your Galaxy S22 Ultra unlocked ahead of the estimate.
Just to clarify why you saw the two charges: the $24.99 was an Eligibility Check (we “perform a variety of checks, including checking for lost/stolen status, correct network, phone history as well as Activation Lock status” — Terms 7.3) and those checks are non‑refundable (“Eligibility Check: These checks are non‑refundable.”). The unlock service itself started once payment was received (Terms 1.1).
Your order status shows Unlock Complete and the codes you were given (NCK=2937481704273914 MCK=3741908202530429) — to finish on Non‑iPhones you enter the unlocking code when prompted after inserting an incompatible SIM (Terms 8.1). If you want, reply here and I’ll walk you through the final steps or troubleshoot anything.
— Charlotte
“Needed to unlock an old iPhone11 for a child to use with a different carrier. Only took about 10 min to unlock it. Then I was able to add the new SIM card.”
Hi — Charlotte here, thanks for the great review! Really glad the iPhone 11 unlocked quickly and you were able to add the new SIM.
Just a quick note — to complete iPhone unlocks we recommend connecting the phone to Wi‑Fi and restarting it: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" (Terms & Conditions 8.1). Your order placed 04 Dec 2025 shows "Unlock Complete" and both payments were processed (Eligibility Check $24.99, Standard Unlock $54).
If you need help with carrier settings or another device, reply here and I’ll get it sorted.
“Great service worked within minutes but then locked up after half an hour tried contactied them told me to send video which i did. Still waiting for contact back but not holding my breath. Cost was £14 but then went up another £30. Sure they will try and get out of it somehow.”
Hi — thanks for the great review, glad it worked so quickly!
Your order (placed 3 Dec 2025) for the iPhone 16 Pro Max on Sky Mobile UK shows "Unlock Complete". To finalise the unlock, please "connect the phone to WiFi and turn the phone off and then on;" as per our instructions.
If anything else crops up, just reply here and I’ll help.
— Charlotte
Thanks so much for the great review — really glad everything worked smoothly! Your iPhone 12 (AT&T USA) shows as "Unlock Complete." To finish the process on iPhones, just connect to Wi‑Fi and turn the phone off and on. If you need anything else, just reply here and I’ll help. — Charlotte
“Direct unlocks is very reliable and fast they inform you in every step of the process of unlocking your phone I would recommend them to everyone who wants to get there phone unlocked great job guys much appreciated. Rohan”
Hi Rohan — thank you so much for the kind words, we really appreciate it! I can see your order status is "Unlock Complete." To finish, insert a non-Xfinity SIM and reboot your S25 Ultra — it should work straight away. If it asks for an unlock code, follow the code entry instructions we emailed. If anything isn’t right, reply here or contact support and we’ll get it sorted quickly. Thanks again — Charlotte
Hi — Charlotte here, thank you so much for the lovely feedback! I’m glad we could help — our records show your order (placed 1 Dec 2025) is "Unlock Complete." To finish the process please "connect the phone to WiFi and turn the phone off and then on" as per our instructions. If anything doesn’t look right, reply here and I’ll sort it out for you. Enjoy your unlocked iPhone 5s!
“I had an excellent experience with this service from start to finish. One of the things that stood out the most was how fast they work — everything was processed much quicker than I expected, and they kept me updated throughout the entire process. Their communication was clear, professional, and consistent, which made the whole experience smooth and stress-free.
In an industry where it can be difficult to know who to trust, they truly set themselves apart. They were transparent about every step, answered all of my questions, and never made me feel rushed or confused. I genuinely appreciated their honesty and the way they took the time to explain everything so I knew exactly what to expect.
Their efficiency, reliability, and professionalism really make a difference. It’s rare to find a service that delivers quality work this quickly while still maintaining great customer care. I would absolutely recommend them to anyone looking for a trustworthy and efficient service.”
Hi — thank you so much for your lovely review! We’re thrilled your experience was smooth and that your iPhone 14 Pro Max (Cricket USA) unlock is complete. If you need to finish the unlock on your iPhone, follow the instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" — that usually does the trick.
If anything else comes up, just reply here with your order number and I’ll sort it out.
— Charlotte
Hi — thanks so much for the kind words, really glad it was fast for you!
Your order (placed 11 Nov 2025) shows "Unlock Complete." To finish the iPhone unlock please "connect the phone to WiFi and turn the phone off and then on;" — as per our instructions. If anything doesn’t work, reply here and I’ll help get it sorted.
Thanks again — Charlotte
Hi — Charlotte here. Great to hear it’s working! Our system shows your order as "Unlock Complete" for your iPhone 13 (AT&T USA). To finish the process if needed, please "connect the phone to WiFi and turn the phone off and then on;" If you spot any issues or need help, just reply here or visit directunlocks.com — we’re happy to help.
Hola, soy Charlotte. Muchas gracias por tu amable reseña y recomendación; ¡te lo agradecemos mucho! Veo que tu pedido (realizado el 20 de noviembre de 2025) está marcado como "Desbloqueo completo" para tu iPhone 15 Pro Max en AT&T USA. Para finalizar el proceso, sigue las instrucciones del iPhone: "Conecta el teléfono al wifi, apágalo y enciéndelo" (Condiciones 8.1). Si algo no está bien, responde aquí y te responderemos de inmediato. ¡Gracias de nuevo!
Hi — thanks so much for the great review! I can see your order placed on Nov 28, 2025 is marked "Unlock Complete." To finish the iPhone process, follow the instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If anything else crops up, reply here and I’ll help right away. — Charlotte, Direct Unlocks
“I had a great experience with the company. I have a iPhone 14 that was locked with Verizon. I had a phone bill of $700 and struggling to find honest service. When I found this company I jumped at the chance, I paid at 5am and my iPhone was unlocked later that day despite having a (7 day wait period.) I am very happy with my experience with you guys, thank you so much.”
Hi — Charlotte here. Thank you so much for the kind words — I’m really glad we could get your iPhone 14 (Verizon USA) unlocked the same day. I can see your order is marked "Unlock Complete" and that you paid $24.99 for the Eligibility Check and $68 for the Standard Unlock on Nov 28, 2025.
As our terms note, "Any timeframes stated are a calculation of the previous weeks unlocks and are given as a guideline, NOT a guarantee." It’s great we managed to beat the guideline for you.
If you need help verifying network compatibility or any final steps to finish the unlock, reply here and I’ll sort it out. Thanks again for trusting us!
Hi — Charlotte here, thank you for the lovely feedback! I’m so glad your iPhone 15 Pro Max is impressing you.
Your order (placed Nov 28, 2025) shows "Unlock Complete." To finish the process please follow the iPhone steps: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" — once done, let me know it’s working and I’ll mark everything as completed. If you run into any issues, reply and I’ll help straight away.
Hi — thanks so much for the great feedback! Happy your iPad Pro was unlocked within a day and shows "Unlock Complete." To finish, follow the unlock steps: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" (Terms 8.1) — same applies to iPad. If anything else comes up, reply here and I’ll help.
— Charlotte
Hi — Charlotte here, thanks for the feedback. Glad it worked for you — sorry it was a bit slow. Our terms do note that timing can vary: "Any timeframes stated are a calculation of the previous weeks unlocks and are given as a guideline, NOT a guarantee." Your order shows "Unlock Complete." To finish on an iPhone, follow the unlock steps: "iPhones: connecting the phone to WiFi and turning the phone off and then on;"
If you’d like me to double-check your order or walk you through the final steps, reply with your order number and I’ll help right away.
“Great service and very easy to use would use them again. After calling T-Mobile and staying on hold upwards of 30 min these unlocked it in 5 mins. I wish I would of found them sooner.”
Hi — thanks so much for the kind words! Really glad it was quick and easy for you.
I can see your order (placed Nov 25, 2025) shows "Unlock Complete" for your iPhone 8 Plus on T‑Mobile USA. To finish the process please follow the unlocking steps: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" — that should have your phone working on any compatible network.
If anything’s not right, reply here and I’ll help sort it out. Thanks for choosing us — Charlotte
Hi — Charlotte here. Fantastic to hear it worked and your Moto E4 is now yours!
As our Terms state, "Completion of the unlock process is made by email notification... Non-iPhones: entering the unlocking codes provided in accordance with the email instructions;" If you need a hand entering the codes (Master Service Lock: 73198961, Ontime Lock: 89033023) or anything else, just reply and I’ll help right away. Thanks for using Direct Unlocks!
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