Hi — thanks so much for the great review! Glad it was "very easy, convenient and affordable."
Your order (placed Oct 7, 2026) shows status: Unlock Complete. As our terms state, "Completion of the unlock process is made by email notification... iPhones: connecting the phone to WiFi and turning the phone off and then on;" — please follow those steps to finish. If your AT&T iPhone 13 Pro isn't unlocked after that, reply here and I’ll help right away.
— Charlotte
Hi — thank you so much for the kind words! I’m really glad your Moto E4 is now ready to use on other carriers and that the unlock completed quickly.
If you need any help entering the unlock codes (for non‑iPhones “entering the unlocking codes provided” as per our terms), just reply here with the model and I’ll walk you through it. — Charlotte
Hola — Charlotte aquí, ¡muchísimas gracias por los comentarios!
Me alegra mucho que el desbloqueo haya funcionado y fuera fiable para ti. Veo que el estado de tu pedido es "Unlock Complete." Para terminar el desbloqueo del iPhone, por favor sigue las instrucciones: "iPhones: conectar el teléfono al WiFi y apagar el teléfono y volverlo a encender;" — eso debería completarlo en AT&T USA.
Si algo no funciona o necesitas ayuda, simplemente responde y te ayudaré.
“Cannot recommend direct unlocks enough! Managed to help me unlock my son’s iPhone 11 in 5 days. The process would have been much quicker if the phone company were able to help however direct unlocks went straight to Apple and sorted it all out! Very useful service & would recommend to anyone!”
Hi — Charlotte here, thanks so much for the lovely review! I'm glad we could help get your son’s iPhone 11 sorted.
Your order shows as "Unlock Complete." To finish the process please follow the iPhone steps: "iPhones: connecting the phone to WiFi and turning the phone off and then on;"
If anything still isn’t right, reply here and I’ll get a technician to check it for you straight away.
Hola — Charlotte aquí, ¡gracias por la reseña! Me alegra que haya sido rápido y fácil.
Tu pedido muestra "Unlock Complete." Para finalizar el desbloqueo del iPhone 12 por favor "conecta el teléfono a WiFi y apágalo y vuélvelo a encender;" según nuestras instrucciones: "iPhones: conectar el teléfono a WiFi y apagar y volver a encender el teléfono;" (Terms & Conditions 8.1).
Si algo sigue apareciendo bloqueado para MetroPCS USA o necesitas una mano con el paso final, responde aquí y te ayudaré de inmediato.
Hi — thanks so much for the lovely feedback! Really pleased it was easy and fast for you.
Your iPhone 11 is showing as "Unlock Complete." To finish, follow the instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If anything isn’t working, reply here and I’ll sort it quickly for you.
Charlotte
Hi — thanks for the update! I’m glad your iPhone 13 Pro Max is now unlocked and you were able to apply your eSIM. Your order placed on Sep 20, 2026 currently shows "Unlock Complete."
Sorry it took a little longer than expected — as our Terms state, "Any timeframes stated are a calculation of the previous weeks unlocks and are given as a guideline, NOT a guarantee." If you need help with eSIM setup or anything else, reply here and I’ll help.
— Charlotte
Hola — ¡muchas gracias por tus amables palabras! Puedo ver que tu pedido (Oct 6, 2026) muestra "Unlock Complete" para tu iPhone XR en T‑Mobile USA. Para finalizar, por favor sigue las instrucciones: "iPhones: conectar el teléfono al WiFi y apagar el teléfono y luego encenderlo;" Si todo funciona, eso es genial — si no, estoy aquí para ayudar. — Charlotte
Hi — thank you so much for the great review! We're delighted it was fast and easy.
Your order shows "Unlock Complete" for your iPhone 12. To finish the process please "connect the phone to WiFi and turn the phone off and then on" (iPhone unlock instructions). If you need any further help, just reply here and I’ll assist.
— Charlotte
“It took a while to identify which provider my iPhone SE phone was locked with. As it was taking too long Direct unlocks contacted Apple directly to get it unlocked. It took a few days but Direct Unlocks did what they promised.”
Hi — thanks so much for your patience and for letting us help get your iPhone SE unlocked. I’m glad we could deliver what we promised.
Your order shows as "Unlock Complete" — to finish the process please connect the iPhone to WiFi and turn it off and then on (as per our instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;"). If anything doesn’t look right after that, reply here and I’ll sort it out for you.
Thanks again,
Charlotte
Hi — Charlotte here, thanks so much for the great feedback! Glad your TCL T450H was unlocked from Telstra in 3 days and our tech support helped.
Your order status shows "Unlock Complete" and your unlock codes were sent:
- Unlock Code 1: 0930787309113691
- Unlock Code 2: 2167056700349311
As a reminder, the terms say: "Non-iPhones: entering the unlocking codes provided in accordance with the email instructions;" — if you need any help entering the codes or have other questions, just reply and I’ll help. Thanks for choosing Direct Unlocks!
Hi — Charlotte here, thank you so much for the kind words! I’m really pleased your Samsung Galaxy S10 (Open Switzerland) is fully unlocked and accepting any SIM.
I can see your order (placed 30 Sep 2026) shows status "Unlock Complete" and we received your payments: £14.99 (Eligibility Check) and £49 (Standard Unlock). If you need any help with the final steps or have questions, just reply and I’ll be happy to help. Thanks for recommending us!
Hi — I’m Charlotte. Sorry you’re having trouble — I can help.
Our system shows your order (placed 26 Sep 2026) status as "Unlock Complete", so the network-side unlock has been delivered. For Apple devices the usual next step is to connect the iPad to Wi‑Fi and power it off and on. As our terms state: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" — the same process applies to iPads.
Please tell me:
- What exactly happens when you insert a non‑AT&T SIM (any other carrier) or try to use data? (error message, “No Service”, “SIM Not Supported”, Activation Lock, etc.)
- If you see Activation Lock, note that our policy says: "iCloud Activation Lock on iPhones: Contact the iPhone owner for iCloud removal or buy our iCloud Removal service." If that’s the case, a SIM unlock won’t make the device usable.
A quick checklist to try now:
1) Connect to Wi‑Fi.
2) Power the iPad off, wait 10s, power on.
3) Insert a different carrier SIM (if applicable) or check cellular settings.
4) Check Settings > General > About for carrier/lock status.
Reply with the exact error message you see (or say if Activation Lock appears) and the last 4 digits of the IMEI — I’ll advise the next step.
Hola, soy Charlotte. Muchas gracias por tu mensaje y por usar Direct Unlocks.
Tu pedido (realizado el 10 de septiembre de 2026) del Redmi 25128RN17L de AT&T México aparece como "Desbloqueo completado". Tenemos registrado el código 1992214154394555 y tus pagos de MXN449 (Verificación de elegibilidad) + MXN799 (Desbloqueo estándar).
Para finalizar el proceso en dispositivos que no sean iPhone, ingresa los códigos de desbloqueo proporcionados según las instrucciones del correo electrónico (Términos y condiciones 8.1). Si el código no funciona o necesitas ayuda paso a paso, responde a este mensaje y te ayudaré de inmediato.
Hi — thanks so much for the 10/10! Really glad both phones were unlocked with no hassle. Our records show your order (placed 30 Sep 2026) is "Unlock Complete" for your iPhone 16 Pro Max on T‑Mobile USA. If you need to finalize the unlock, please follow the iPhone steps: "iPhones: connecting the phone to WiFi and turning the phone off and then on;"
If there’s anything else I can help with, just reply here. — Charlotte
Bună — Charlotte, mulțumesc foarte mult pentru cuvintele frumoase! Mă bucur că îți place site-ul.
Văd că la comanda ta de iPhone 16 Pro Max (EE UK) plasată pe 3 octombrie 2026 apare mesajul „Deblocare finalizată”. Pentru a finaliza procesul, te rugăm să „conectezi telefonul la WiFi și să-l oprești și apoi să-l pornești” conform instrucțiunilor noastre. Dacă problema nu se rezolvă, răspunde-mi cu numărul comenzii și voi chema imediat un tehnician să verifice.
Încă o dată, mulțumim pentru feedback-ul pozitiv — îl apreciem foarte mult!
“Tried to get my phone unlocked locally who messed me around and couldn't do it in the end. Went to Direct Unlock, and hay presto, it was unlocked. Very clear instructions, and they did what it says on the tin. Top-notch service; I will use them again.”
Hi — thanks so much for the great feedback! I’m really pleased your Samsung Note 9 on Open Everything Everywhere (UK) was unlocked and that the instructions were clear. I can see your order (placed 28 Sep 2026) shows "Unlock Complete".
If you need any help with another device or anything else, just let me know.
Cheers,
Charlotte
“had my iPhone 17 unlocked and, although the process took a little longer than I originally expected, the service was straightforward and I was kept waiting for the final result.
In the end, it was definitely worth the wait. My iPhone 17 is now unlocked and working perfectly, so I’m very happy with the result. 👍”
Hi — Charlotte here. Thanks so much for the great feedback — I’m really pleased your iPhone 17 Pro Max is unlocked and working!
Apologies for the delay; as our terms note, “Delivery times are guidelines set by the relative networks.” For others finishing the process, remember the final step for iPhones: “iPhones: connecting the phone to WiFi and turning the phone off and then on;”
If anything else crops up, reply here and I’ll get it sorted quickly. Thanks for choosing Direct Unlocks!
Hola — Charlotte aquí. Gracias por el encantador comentario — ¡me alegra que fuera rápido! Tu pedido (placed Oct 1, 2026) shows as "Unlock Complete." Para finalizar el desbloqueo, por favor sigue las instrucciones: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" Si algo no parece correcto o necesitas ayuda con la compatibilidad con AT&T, solo responde y yo lo solucionaré.
— Charlotte
