“I had an old phone locked to Roger’s in Canada given to me by a friend that I wanted to be able to use overseas. Since I wasn’t the original owner, Roger’s wouldn’t unlock, so I decided to give Direct Unlocks a go. The whole process was quick and easy, and my phone was unlocked in less than 10 minutes without any hassle at all.
I’d definitely recommend if you can’t get the carrier to unlock your phone for free.”
Hi — thanks so much for the lovely review! Really glad your iPhone 8 (Rogers) was unlocked quickly for you. As a reminder to finish iPhone unlocks: "connecting the phone to WiFi and turning the phone off and then on;" — if anything doesn’t look right, reply here and I’ll help straight away. Cheers, Charlotte
Hola, soy Charlotte. ¡Muchísimas gracias por tus comentarios! Nos alegra haber cumplido tus expectativas y agradecemos tu recomendación. Confirmo que tu pedido (realizado el 17 de abril de 2026) muestra el estado: Desbloqueo completado para tu iPhone 15 Pro (T-Mobile USA). Para finalizar el desbloqueo, sigue estos pasos: "conecta el teléfono a Wi-Fi, apágalo y vuelve a encenderlo" (Términos 8.1). Si tienes algún problema, contáctanos y lo solucionaremos rápidamente.
Hi there — thanks so much for the great review! Delighted your iPhone 14 Pro (T‑Mobile USA) was unlocked within the timeframe. As a reminder, for iPhones the final step is to connect to Wi‑Fi and restart the phone (“connecting the phone to WiFi and turning the phone off and then on” — Terms 8.1). If you need anything else, just reply here.
Thanks again,
Charlotte
Hi — Charlotte here. I’m sorry it’s not working as you expected. I can see your order placed 13 Jan 2026 is marked "Unlock Complete" for your iPhone 13 (Telstra) — you paid $24.99 (Eligibility Check) and $40 (Standard Unlock).
Please try these quick steps first — for iPhones the completion step is usually all that’s needed:
- Connect the iPhone to Wi‑Fi and turn it off, then back on. As our terms say: "iPhones: connecting the phone to WiFi and turning the phone off and then on;"
- If that doesn’t help, insert a non‑Telstra SIM to confirm it accepts a different carrier, and check Settings > General > About > Carrier Lock (it should show "No SIM restrictions" when unlocked).
- If you see an Apple Activation Lock screen asking for the previous owner’s Apple ID, the device is iCloud locked. As our Refund Policy notes: "iCloud Activation Lock on iPhones: Contact the iPhone owner for iCloud removal or buy our iCloud Removal service. Sim unlocks won't be refunded if the device is unusable due to Activation Lock."
If you still have issues, reply with what you’re seeing (a short description or a screenshot) and the last 4 digits of the IMEI/order email — I’ll escalate to a technician right away and we’ll get it sorted.
Hi — thanks so much for using DirectUnlocks again, we’re thrilled it’s been great!
I can see your order (placed Apr 19, 2026) for the iPhone 17 Pro Max with T‑Mobile USA shows "Unlock Complete". To finish the iPhone unlock please "connect the phone to WiFi and turn the phone off and then on;" If anything doesn’t work, reply here and I’ll help straight away.
— Charlotte
Hi — thank you so much for the kind words! I’m really pleased you found our service fast and reliable.
Your order shows as "Unlock Complete." To finish the iPhone unlock, please follow the instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If you need any help with that, reply here and I’ll get it sorted.
— Charlotte
Hi — Charlotte here. Fantastic news — I’m so glad your Samsung S10+ is now unlocked! If anything else crops up or you need help with setup, just reply and I’ll sort it out. Thanks for choosing Direct Unlocks!
Hola, soy Charlotte. ¡Muchas gracias por la recomendación! Me alegra que nos hayas encontrado rápido y a buen precio. Veo que tu pedido (realizado el 19 de abril de 2026) muestra "Desbloqueo completado" para tu iPhone 14 Plus (Claro). Para finalizar el proceso, sigue estos pasos: "Conecta el teléfono a la red Wi-Fi, apágalo y vuelve a encenderlo". Si algo no funciona, responde aquí y te ayudaré a solucionarlo de inmediato.
Olá! Aqui é a Charlotte. Fantástico! Que bom que está funcionando! Se este foi o desbloqueio do seu iPhone, certifique-se de ter seguido o último passo: "iPhones: conectar o telefone ao Wi-Fi, desligá-lo e ligá-lo novamente". Se surgir qualquer outra dúvida (compatibilidade de rede, sinal ou perguntas sobre o seu desbloqueio da AT&T USA), basta responder e eu ajudarei. Obrigada por usar a Direct Unlocks.
“Unlocked an iPhone 15 from AT&T. I was a bit cautious with the online payment requirement but was assured that this is a genuine service. Indeed it is. The process took a few hours as I am in South Africa however it was less than 24 hours. (Also expect two payment requests....one for verification and the second for the actual unlock. It is all legitimate). Thank you for the service.”
Hi — thanks so much for the lovely feedback, happy it all went smoothly for you in South Africa!
I can confirm we received two payments for your order: $24.99 for the Eligibility Check and $60 for the Standard Unlock, and your order status shows "Unlock Complete." To finish the unlock on your iPhone, please follow the final step: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" — if you hit any snags after that, just reply here and I’ll help.
Thanks again — Charlotte
“At first, I thought it was a scam because I read reviews on other sites about how they didn't get their phones unlocked nor their money back. After I made my two transactions to start the unlocking procedure, my bank sent me emails, texts, and a phone call because the site triggered a fraud alert... that made me nervous.
There was a countdown timer for 3 Days for Unlocking. On the 2nd Day, my daughter's Cricket phone, I bought off of Facebook, was unlocked, so she could use it with her AT&T sim card. Thanks!”
Hi — Charlotte here. Thanks for the update — I’m glad your daughter’s Cricket iPhone SE was unlocked on day 2 and now works with AT&T.
I know those bank fraud alerts can be scary; they’re common for new merchant charges. For reassurance, “Your purchase will appear on your card statements as Direct Unlocks” and “We do not store customer payment card details, these are passed directly to our payment provider(s) for the purposes of payment only.”
Your order shows “Unlock Complete.” To finish on the iPhone, follow the usual step: “iPhones: connecting the phone to WiFi and turning the phone off and then on;” — or insert the AT&T SIM and restart. If anything still looks wrong, reply here and I’ll help.
— Charlotte
Posted 1 week ago
Thanks for the positive review!
Frequently such reviews are posted by clients with blacklisted (e.g. lost/stolen) phones. In such circumstances, we do not unlock the device and due to costs incurred, a full value credit note is given.
Phones that are not lost/stolen we can always unlock.
Posted 1 week ago
Thanks for the positive review! Frequently such reviews are posted by clients with blacklisted (e.g. lost/stolen) phones. In such circumstances, we do not unlock the device and due to costs incurred, a full value credit note is given. Phones that are not lost/stolen we can always unlock.
“It was really quick, scared at first but decided to trust them. Thankfully it didn't take long. So happy to have my device unlocked after months of struggling.”
Hi — thanks so much for the lovely feedback! I'm really glad it was quick and that you trusted us. Your order (placed Apr 16, 2026) shows "Unlock Complete" for your Apple iPad on Verizon USA — we received the $24.99 Eligibility Check and $68 Standard Unlock.
To finish, please connect to Wi‑Fi and turn the iPad off and on — as our instructions state: "iPhones: connecting the phone to WiFi and turning the phone off and then on;". If anything else comes up, reply here and I’ll help right away. Enjoy your unlocked iPad!
— Charlotte
Hi — Charlotte here. So glad you’re happy and that your iPhone 12 (T-Mobile USA) is unlocked — our records show your order status as "Unlock Complete" (order placed Apr 1, 2026). To complete the process, please follow the iPhone instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If you need any help or confirmation of your payments, reply and I’ll sort it quickly. Thank you for choosing Direct Unlocks!
Hi — thanks so much for your feedback, lovely to hear Anna could help get your eSIM ready for travel!
Your AT&T USA iPhone 15 Plus unlock is currently In Process (1% complete) and should be finished within 2 days, 22 hours. Once it’s done, please follow the iPhone unlock step: "connecting the phone to WiFi and turning the phone off and then on;" — that’s from our terms.
We can confirm your payments of $24.99 (Eligibility Check) and $68 (Standard Unlock). We’ll keep you updated — thanks for choosing Direct Unlocks. — Charlotte
“Did everything in details they would do. Unlock took longer than expected but they sent me emails on all updates and the chat support group was amazing !”
Hi — thanks so much for the feedback, really glad the updates and chat team helped while the unlock was in progress.
Your order (iPhone 13 — MetroPCS USA) shows as "Unlock Complete." To finish the iPhone unlock just follow the instructions we emailed: “iPhones: connecting the phone to WiFi and turning the phone off and then on;” If you’ve done that and it’s working — enjoy your unlocked phone. If you still see any issue, reply here and I’ll get it sorted right away.
Best,
Charlotte
Hola, ¡muchísimas gracias por tus amables comentarios! Me alegra mucho que estés satisfecho con el servicio. Tu pedido (realizado el 4 de abril de 2026) del iPhone 16 Pro Max de AT&T aparece como "Desbloqueo completado". Para finalizar el proceso, conecta el teléfono a la red Wi-Fi, apágalo y vuelve a encenderlo, siguiendo nuestras instrucciones. Si necesitas ayuda o quieres recomendarnos, responde a este mensaje. — Charlotte
Hola, gracias por tus comentarios. Me alegra que el desbloqueo haya sido fácil y rápido. Lamento que te haya parecido un poco caro; intentamos ser claros con las tarifas (la verificación de elegibilidad y el desbloqueo estándar se cobran por separado) y agradecemos que nos lo hayas hecho saber. Tu pedido aparece como "Desbloqueo completado" (realizado el 15 de abril de 2026). Para finalizar el desbloqueo en un iPhone 12, sigue los pasos: "iPhones: conecta el teléfono a la red Wi-Fi, apágalo y vuelve a encenderlo". Si tienes algún problema o necesitas ayuda para confirmar que todo funciona correctamente con Xfinity USA, responde aquí y te ayudaré. Gracias de nuevo. Atentamente, Charlotte.
“fast n quick I had a really good experience overall. What stood out to me the most was how smooth and straightforward everything was from start to finish. The process didn’t feel complicated at all, and I appreciated how easy it was to get everything done without any confusion. The service was also very quick, which made a big difference since I didn’t have to wait around or deal with delays.
Another thing I liked was how efficient and well-organized everything felt. It’s clear that they value their customers’ time and try to make the experience as convenient as possible. Overall, I was very satisfied with both the speed and the quality of the service, and I would definitely consider using it again in the future.”
Hi — thanks so much for the lovely review! Glad it was smooth and quick for you. Your order (placed Apr 14, 2026) shows "Unlock Complete." To finish the iPhone unlock, just follow the steps in your email — as our terms say, iPhones: "connecting the phone to WiFi and turning the phone off and then on;".
If anything isn’t working or you need help, just reply here and I’ll sort it out quickly. — Charlotte
“I was struggling me for a while until I use direct unlocks company. It does so my problem just like magic it works amazing. Don’t hesitate use this direct unlocks company.”
Hi — Charlotte here, thanks so much for the great review! We're thrilled your iPhone 17 Pro Max (T‑Mobile USA) worked "like magic." Your order shows as "Unlock Complete" (order placed Apr 3, 2026). To finish, please follow the iPhone step in our T&C: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If you need anything else, just reply and I’ll help. Thanks for choosing Direct Unlocks!
Hi — so glad it went smoothly and thanks for the kind words! Your order shows "Unlock Complete." To finish your iPhone 13 unlock, please follow the instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If you run into any problems just reply here and I’ll help right away. — Charlotte
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