Hi — Charlotte here, thank you so much for your kind words! Glad everything was fast and efficient.
Your iPhone 11 (Tesco UK) shows as "Unlock Complete". To finish the process please "connect the phone to WiFi and turn the phone off and then on" as per our instructions. If you spot any issue or it isn't fully unlocked, reply and I’ll sort it right away. Thanks again!
Hi — thanks so much for the feedback! Really glad we could unlock your iPhone 17 Pro Max from Three for you. Your order shows as "Unlock Complete". To finalise on an iPhone, please "connect the phone to WiFi and turn the phone off and then on;" — if anything else pops up, reply here or contact us at directunlocks.com/support.
Cheers,
Charlotte
Hi — thanks so much for the kind words! Glad we could get that sorted quickly.
Quick reminder: to finish an iPhone unlock please follow the instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If it’s not showing as unlocked, reply here and I’ll get it checked for you.
— Charlotte
“Muchas gracias por desbloquear con éxito mi celular y ahora ya ouedo usarlo con cualquier compañía telefónica. Solamente se tardaron la mitad del tiempo que me dijeron. Si cumplieron”
Hola, soy Charlotte. ¡Muchísimas gracias por tus comentarios! Me alegra mucho que tu HONOR ELI-NX9 muestre "Desbloqueo completado" y que ahora funcione con cualquier operador, y que haya llegado antes de lo esperado. Si necesitas ayuda para introducir el código (5187402059576487) o tienes alguna otra pregunta, responde a este mensaje y te ayudaré enseguida. ¡Que disfrutes de tu teléfono!
Hi — thanks so much for the feedback! I’m really glad your iPhone 17 Pro was unlocked for you. Your order (placed Jul 19, 2026) shows status “Unlock Complete.” If you need to finalise the unlock on an iPhone, just connect to Wi‑Fi and turn the phone off and on. If anything else pops up, reply here and I’ll help. — Charlotte, Direct Unlocks
Hi — Charlotte here. Thanks so much for the lovely feedback — I’m glad it helped your relative!
Your order (iPhone 14 Pro, T‑Mobile USA) is showing as "Unlock Complete." To finish the process for iPhones: "connecting the phone to WiFi and turning the phone off and then on;" If anything doesn’t look right, reply here and I’ll sort it out straight away.
— Charlotte
“Muy buen servicio, mi Samsung Galaxy S10 PLUS no aceptaba ninguna tarjeta sim, me pedía un Código, con el servicio de desbloqueo solo me ha tardado dos días y ha dejado el móvil operativo para todas las tarjetas, estoy muy asombrado y contento del servicio ofrecido.
LO RECOMIENDO 👌👍”
Hola, ¡muchísimas gracias por tus amables comentarios! Me alegra mucho que tu Samsung S10+ funcione ahora con todas las tarjetas SIM y que el desbloqueo haya sido rápido; tu pedido aparece como "Desbloqueo completado". Guarda tus códigos de desbloqueo en un lugar seguro y sigue las instrucciones que te enviamos por correo electrónico, como indican nuestros términos y condiciones: "Dispositivos que no son iPhone: introduce los códigos de desbloqueo proporcionados según las instrucciones del correo electrónico". Si surge algún otro problema, responde aquí y te ayudaré de inmediato. — Charlotte
Hi — thanks for the kind words, glad we could help!
I can see your order (placed 18 Jul 2026) for the iPhone 17 Pro Max shows status: "Unlock Complete." To finish the process please "connect the phone to WiFi and turn the phone off and then on;" as per our instructions.
If you still see a Manufacturer Lock or your SIM isn’t working, reply here and I’ll sort it out right away.
Charlotte — Direct Unlocks
Hi — Charlotte here. Fantastic to hear it was simple and worked — glad we could help! Your order shows "Unlock Complete" and the codes were sent (NCK: 83828364 / MCK: 85959795). As our T&Cs state, non‑iPhones are unlocked by "entering the unlocking codes provided in accordance with the email instructions." If you need any help entering the codes or anything else, just reply and I’ll help. Thanks for choosing Direct Unlocks!
Hi — thanks so much for the great review! Glad it was quick and easy.
I can see your order (placed Jul 17, 2026) shows "Unlock Complete" for your iPhone 17 Pro Max on Verizon USA and we received $24.99 (Eligibility Check) + $68 (Standard Unlock). To finish, please connect your iPhone to WiFi and power it off and on — as our instructions state: "iPhones: connecting the phone to WiFi and turning the phone off and then on;"
If it’s not unlocked after that, reply and I’ll help right away. — Charlotte
Hola, ¡muchísimas gracias por tu reseña tan amable! Me alegra mucho que nuestro servicio te haya resultado fiable y que hayamos podido desbloquear tu iPhone 15 de AT&T. Si necesitas algo más, responde aquí y con gusto te ayudaré. — Charlotte, Direct Unlocks
Hi — thanks so much for the great review! Really happy it all went smoothly.
I can see your order (placed Jul 17, 2026) shows Unlock Complete and that you paid BRL129.90 (Eligibility Check) and BRL349.90 (Standard Unlock). To finish up on your iPhone 17 Pro Max, follow the unlock instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" — that should do it.
If anything else comes up, reply here and I’ll help. — Charlotte
“After 2 weeks they finally unlocked the phone. Customer support could have been better. They stopped responding all together at some point. But they came though in the end.”
Hi — Charlotte here. Thanks for the feedback and patience — I’m sorry our support went quiet at times but I’m glad we got your iPhone 12 (AT&T USA) unlocked. Your order (placed Jun 30, 2026) shows Unlock Complete and we have your payment of $141 on file.
A quick note from our Terms: "Any timeframes stated are a calculation of the previous weeks unlocks and are given as a guideline, NOT a guarantee." and "These delivery times are variable and can decrease as well as increase without notice..." — sorry that caused frustration.
If you need the final step to complete the iPhone unlock, please follow: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" — or reply here and I’ll escalate this to our support team to make sure everything’s working and to improve our response going forward.
Hola, soy Charlotte. ¡Muchísimas gracias por tu reseña! Nos alegra mucho que haya sido rápido y seguro. Si tu iPhone muestra "Desbloqueo completado", finaliza el proceso conectándote a Wi-Fi y apagando y encendiendo el teléfono, como indican nuestras instrucciones: "iPhones: conecta el teléfono a Wi-Fi y apágalo y vuelve a encenderlo". Si necesitas más ayuda, no dudes en contactarnos.
“Although I was a bit dubious at first the online tracker keeps you updated on progress.
It also took longer than I thought just under 72 hours.
However I have now received the unlock code for my Samsung and it has worked perfectly. The Samsung is now network unlocked.
So overall very plesed with this sevice!”
Hi — thanks so much for the feedback! Delighted the Samsung S9 unlocked for you and that the tracker kept you updated. Sorry it took a little longer than expected, but great to hear it worked perfectly. If you need any further help with this device or another one, just reply and I’ll sort it out.
Thanks again,
Charlotte
“Im not happy with your service waited longer then stated and when received code consisted with letters and numbers but the prompt only allowed to input numbers i also had to pay twice $33 and then $81 a bit excessive for a unless code .”
Hi — I’m sorry this has been frustrating and thanks for the feedback. I can help get this sorted.
A few quick points so we can move forward:
- Times can vary — as our terms explain “Any timeframes stated are a calculation of the previous weeks unlocks and are given as a guideline, NOT a guarantee.” I’m sorry yours took longer than expected.
- For Android phones: “An Android device is only able to be unlocked via a code if the device asks for an unlock code when an incompatible sim card is placed in the device.” If your Blade A3 Plus did not show an unlock prompt when using an incompatible SIM, the numeric-only prompt would prevent entering a code that contains letters.
- Your payments are: AUD35.99 (Eligibility Check) and AUD81 (Standard Unlock). Please note “Eligibility Check: These checks are non-refundable.” We can still attempt to get your phone unlocked with the code you were given, and if we work with you and the code truly cannot be made to work we will follow our refund rules.
Next step for me to help: please confirm whether the phone showed an unlock/code prompt when you put in an incompatible Telstra SIM, and tell me exactly what message or prompt you saw (and whether you tried entering numbers only). Once you reply I’ll escalate to a technician right away and we’ll try to get it working.
— Charlotte
“i believe it might have unlocked my phone. Under the settings it still says sim locked. but when I search the IMEI number online, it says SIM unlocked. So I believe it might have worked. I will find out tomorrow when I go to the T-Mobile store to get a new eSIM. I really got my fingers crossed that it works after paying $100 to get it unlocked. They say $24 at first, but that is just for the initial check. It is in another $65 which they do not clearly tell you that in the beginning or I did not read it could very well be my fault but if it worked, I’ll be happy either way”
Hi — I can see your order (placed Jul 16, 2026) shows status: "Unlock Complete" and your payments were $24.99 (Eligibility Check) plus $68 (Standard Unlock).
Please try this first — as our T&C say for iPhones: "connecting the phone to WiFi and turning the phone off and then on;" — that often finishes the activation. If Settings still shows SIM locked but the IMEI check reads unlocked, try updating carrier settings or Reset Network Settings, then restart again. If you’re going to the T‑Mobile store tomorrow to add an eSIM, that should also confirm it.
If it still won’t activate after those steps and the eSIM, reply here and I’ll get this looked into for you. Fingers crossed it’s done — please let me know how it goes.
— Charlotte
Posted 1 week ago
Please try this first - Connect the phone to WiFi and turn the phone off and then on. This should complete the unlock. If Settings still shows SIM locked, try updating carrier settings or Reset Network Settings, then restart again. If you’re going to the T‑Mobile store tomorrow to add an eSIM, that should also confirm it. Any issues, please contact Live Support in your tracking page and we'll rectify any issues immediately.
Hola, soy Charlotte. ¡Gracias por tus amables palabras! Me alegra que todo haya salido según lo previsto. Tu pedido (realizado el 15 de julio de 2026) muestra el estado: "Desbloqueo completado". Para finalizar el proceso en tu iPhone 14, sigue nuestras instrucciones: "iPhones: conecta el teléfono a la red Wi-Fi, apágalo y vuelve a encenderlo". Si algo sigue sin funcionar correctamente, responde aquí y te ayudaré de inmediato.
Hi — thanks so much for the feedback! I’m Charlotte. Your order (placed Jul 16, 2026) shows status: Unlock Complete for your iPhone 13. To finish, follow our iPhone instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on." If it’s not unlocked after that or you need anything else, reply and I’ll help right away.
“I had a great experience with Direct Unlocks. They successfully unlocked my iPad, and the process was straightforward and easy to follow. The instructions were clear, and my device was unlocked without any issues. Their customer service was responsive and kept me informed throughout the process. If you’re looking for a reliable service to unlock your device, I would recommend Direct Unlocks based on my experience.”
Hi — thanks so much for the lovely review! Really glad your iPad 3G (Verizon USA) was unlocked smoothly. I can confirm your order from Jul 14, 2026 is marked "Unlock Complete" and both payments ($24.99 and $68.00) were applied.
To finish, follow the final step: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" — the same process works for iPads. If you need anything else, just reply here.
— Charlotte
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