“Said the code was available instantly. Paid 14.99 then asked to pay a further 49.99 to get the code, which took 2 days. Won't use again.
I then received an email from the company saying:
"Revise Your Review
Note: Thank you for your review, sorry to hear of your experience. If you remove it or change it to 5* we will issue an immediate refund "
Make what you will of that.”
Hi — I’m Charlotte, sorry this was frustrating. I can confirm your order (placed 29 Apr 2026) shows status: Unlock Complete. Your unlock codes are: NETWORK=59350748 PROVIDER=97110747 SUBNET=00000000 DEFREEZE=64694726 EXTRA=00000000 EXTRA2=00000000.
You paid £14.99 for the Eligibility Check and £49 for the Standard Unlock. As our Refund Policy states, "Eligibility Check: These checks are non-refundable." Our Terms also note "It is not possible to cancel your order once it is paid for" and that "Any timeframes stated ... are given as a guideline, NOT a guarantee."
To finish: insert a non-compatible SIM and your Samsung S10e should prompt for an unlock code — then enter the codes (per T&Cs: "Non-iPhones: entering the unlocking codes provided in accordance with the email instructions;"). If the phone doesn’t accept the code, reply and I’ll walk you through it — if, after working with our technician, the code still won’t work we can escalate (our Refund Policy: "Incorrect Unlocking Code: ... you'll be refunded.").
Posted 1 week ago
Hi — I’m Charlotte, sorry this was frustrating. I can confirm your order (placed 29 Apr 2026) shows status: Unlock Complete. Your unlock codes are: NETWORK=59350748 PROVIDER=97110747 SUBNET=00000000 DEFREEZE=64694726 EXTRA=00000000 EXTRA2=00000000.
You paid £14.99 for the Eligibility Check and £49 for the Standard Unlock. As our Refund Policy states, "Eligibility Check: These checks are non-refundable." Our Terms also note "It is not possible to cancel your order once it is paid for" and that "Any timeframes stated ... are given as a guideline, NOT a guarantee."
To finish: insert a non-compatible SIM and your Samsung S10e should prompt for an unlock code — then enter the codes (per T&Cs: "Non-iPhones: entering the unlocking codes provided in accordance with the email instructions;"). If the phone doesn’t accept the code, reply and I’ll walk you through it — if, after working with our technician, the code still won’t work we can escalate (our Refund Policy: "Incorrect Unlocking Code: ... you'll be refunded.").
Hi — that’s great to hear! I can see your order status is "Unlock Complete" for your Telstra G Power. If you need help entering the code (0883380390958873), swapping sims, or anything else, just reply and I’ll help. Thanks for choosing us — enjoy your phone!
Charlotte
Hi — Charlotte here, thanks so much for the kind review!
Great news — your iPhone 16 Pro Max (AT&T USA) shows as "Unlock Complete." We received $24.99 for the Eligibility Check and $68 for the Standard Unlock. To finish, please "connect the phone to WiFi and turn the phone off and then on" as per our instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;"
If anything isn’t working, reply here or contact support with your order date (Apr 30, 2026) and I’ll help right away. Thanks for choosing Direct Unlocks!
Hi — thanks so much for the lovely feedback! Glad the instructions were clear. Your iPhone 11 unlock for O2 UK is marked "Unlock Complete." To finish, please follow the iPhone steps: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If everything looks good, a 5-star would mean a lot. If anything’s not right, reply here and I’ll sort it quickly. — Charlotte
Hi — Charlotte here. Thanks for your feedback.
Your order placed on Apr 17, 2026 shows status: "Unlock Complete" for your iPhone 14 Pro Max (AT&T USA). To finish the unlock please "connect the phone to WiFi and turning the phone off and then on;" — as per our instructions. You paid $24.99 (Eligibility Check) and $68 (Standard Unlock).
If after restarting your phone it still appears locked, please reply with a photo/screenshot of what you see and I’ll get this checked straight away. If you’re referring to something else, Im a little confused by what your asking can you please repeat the question?
Thanks,
Charlotte
Hi — I’m Charlotte. Sorry it took a month — I can see your order from Apr 3, 2026 for an iPhone 13 Pro Max (AT&T USA) is marked "Unlock Complete" and you paid $24.99 (Eligibility Check) + $54 (Standard Unlock).
Please finish the iPhone unlock by connecting to WiFi and rebooting the phone — as our instructions state: "iPhones: connecting the phone to WiFi and turning the phone off and then on;"
Delivery times can vary and are estimates: "Any timeframes stated are a calculation of the previous weeks unlocks and are given as a guideline, NOT a guarantee."
If it still shows locked or you need help completing the final step, reply here and I’ll get it sorted quickly. Thanks for your patience — Charlotte
Hola, ¡muchísimas gracias por la recomendación! Me alegra mucho que tu iPhone 16 esté desbloqueado. En nuestros registros, el estado del pedido aparece como "Desbloqueo completado". Para finalizar el desbloqueo del iPhone, sigue estas instrucciones: "iPhones: conecta el teléfono a la red Wi-Fi, apágalo y vuelve a encenderlo". Si algo no funciona correctamente, responde aquí y lo solucionaré de inmediato. — Charlotte
Hi — Charlotte here. Fantastic — so glad your iPhone 14 Pro was unlocked that fast!
If you need to finalise the unlock, please follow our iPhone instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If the order page still shows In Process or you need anything else, reply here and I’ll check it for you.
Bună — sunt Charlotte. Văd comanda ta plasată pe 24 aprilie 2026 pentru NOKIA C3-00 (Verificare eligibilitate 26,99 € + Deblocare standard 43 €) și starea comenzii arată: Deblocare finalizată. Te rugăm să urmezi pașii de deblocare pe care ți-i-am trimis prin e-mail — conform termenilor și condițiilor noastre: „Non-iPhone: introducerea codurilor de deblocare furnizate conform instrucțiunilor din e-mail”; Introdu o cartelă SIM care nu este Orange, pornește-o și introdu codul de deblocare a rețelei când ți se solicită. Dacă nu vezi o solicitare, încearcă să oprești telefonul sau o altă cartelă SIM incompatibilă și verifică folderul de spam/junk pentru e-mailul nostru. Dacă ai făcut acest lucru și este încă blocat, te rog să răspunzi cu numărul comenzii și IMEI-ul și îl voi verifica imediat.
Hi — Charlotte here. So pleased it worked and you can use your iPhone 17 Pro again! Your order (Eligibility Check £14.99 + Standard Unlock £71) shows "Unlock Complete." If you need the steps again: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" — that should finish activation. If anything else pops up, reply and I’ll help. Thanks for choosing Direct Unlocks!
“Excelente servicio...pensé que no se iba a quedar liberado mi iPhone 15 pro con restricción de operador.
Compré el servicio premium y en 3 días se logró desbloquear todo.
Recomiendo está página.”
Hola, soy Charlotte. ¡Muchísimas gracias por tu reseña tan positiva! Me alegra mucho que tu iPhone 15 Pro de T-Mobile USA se haya desbloqueado tan rápido y que nuestro Servicio Premium te haya funcionado. Veo que el estado de tu pedido es "Desbloqueo completado", ¡perfecto! Si necesitas ayuda con el último paso, recuerda que para los iPhones hay que conectarse a Wi-Fi, apagar el teléfono y volver a encenderlo. Si tienes algún otro problema, no dudes en contactarme; estaré encantada de ayudarte. ¡Gracias de nuevo por recomendarnos! — Charlotte
“Bonjour,je suis très satisfait de votre travail mon iPhone 16e viens d'être déverrouiller et j'ai même commencé a l'utiliser avec un autre opérateur depuis le Niger. Merci beaucoup 😀”
Bonjour ! C'est une excellente nouvelle, merci de nous l'avoir fait savoir ! 😀 Nos dossiers indiquent que votre commande (passée le 24 avril 2026) est marquée comme « Déverrouillage terminé » pour votre iPhone 16. Nous sommes ravis qu'il fonctionne avec un opérateur au Niger. Si vous avez besoin d'aide supplémentaire, voici la procédure de déverrouillage : « iPhones : connectez votre téléphone au Wi-Fi, puis éteignez-le et rallumez-le. » Si vous rencontrez d'autres problèmes, n'hésitez pas à répondre à ce message, je me ferai un plaisir de vous aider. Charlotte — Direct Unlocks
Hi — Charlotte here, thanks for the lovely feedback! I can see your order status is "Unlock Complete" for your iPhone 16 Pro Max. To finish the process please "connect the phone to WiFi and turn the phone off and then on" as per our instructions. If you want to confirm, try a different carrier SIM and make a call or send a message. Anything else you need, just reply and I’ll help right away.
Hi — thanks so much for the awesome feedback! I'm really glad it was quick and painless. Your order (placed Apr 28, 2026) shows as "Unlock Complete." For iPhones, simply connect to Wi‑Fi and turn the phone off and then on to finish the process: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If you need any help or have questions, just reply and I’ll sort it out. — Charlotte
Hola, ¡muchísimas gracias por tus amables palabras! Me alegra mucho que haya sido rápido y efectivo. Tu pedido (realizado el 25 de abril de 2026) muestra el estado: Desbloqueo completado. Hemos recibido tu Verificación de elegibilidad ($24.99) y el Desbloqueo estándar ($147). Para finalizar el desbloqueo de tu iPhone, sigue estas instrucciones: "iPhones: conecta el teléfono a la red Wi-Fi, apágalo y vuelve a encenderlo". Esto debería completar el proceso para tu iPhone 15 Pro Max (Claro). Si no funciona, responde aquí con tu número de pedido y te ayudaré de inmediato. — Charlotte
Hi — Charlotte here. Thanks for your feedback.
I can see your order placed on Apr 27, 2026 shows status: "Unlock Complete." To finish the iPhone unlock please follow the iPhone instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" (Terms 8.1).
You’ve paid $24.99 (Standard Unlock), $24.99 (Eligibility Check) and $68 (Standard Unlock). If the phone still won’t accept your SIM, tell me the exact message you see and I’ll help troubleshoot. Please note: "Eligibility Check: These checks are non-refundable." (Refund Policy).
“the best on this business. time, effort, efficiency and productivity. this guys
made my day with my my simlocked iphone, now i can use it with any cellular service. thanks again”
Thanks so much — really glad we could help get your SIM‑locked iPhone working with any carrier! Your order shows "Unlock Complete." To finish the process, please "connect the phone to WiFi and turn the phone off and then on;" (our iPhone unlock instructions). If you need any further help, reply with your order number and I’ll assist. — Charlotte
Hola, soy Charlotte. ¡Muchas gracias por tu reseña! Me alegra que hayas tenido una experiencia excelente. Tu pedido (realizado el 21 de abril de 2026) muestra "Desbloqueo completado" para tu iPhone 11 de Cricket USA. Para finalizar el desbloqueo, conecta el teléfono a la red Wi-Fi, apágalo y vuelve a encenderlo. Estas son las instrucciones para iPhone que aparecen en nuestros términos y condiciones. Si algo no funciona, responde aquí y te ayudaré de inmediato.
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