Direct Stoves Reviews

Name: Direct Stoves
Address: 137 Wellington Road North, ,, 137 Wellington Road North, ,, Stockport
Rating: 4.52

4.5 Rating 1,772 Reviews

87 %

of reviewers recommend Direct Stoves

4.5

Based on 1,772 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Direct Stoves 5 star review on 7th February 2026

241

Anonymous

Anonymous // 01/01/2019

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“Good quality wood burner can't complain”

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Posted 4 years ago

“Excellent Service, 2 day delivery, great product.”

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Posted 4 years ago

“Product very good”

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Posted 4 years ago

“Excellent service given by Direct Stoves. Fire is amazing it does everything as described on the web site, plus looks amazing.”

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Posted 4 years ago

“Outstanding service. Easy to order, cheapest price online. Delivered on date selected and sent text updates of delivery time window through the delivery day. Friendly delivery man. Highly recommended.”

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Posted 4 years ago

“Disappointed for not paying fares to the western Isles but satisfied with stove”

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Posted 4 years ago

“Good website, competitive pricing, delivered on time. My only gripe was with the delivery options - I asked about paying to have the stove delivered in to the room as offered on the website, and was told rather abruptly that this service is not available. Luckily I was able to drag it in myself but otherwise it would have been a deal breaker.”

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Posted 4 years ago

“Beautiful log burner for a fantastic price. Arrived well packaged and very quickly . Highly recommended”

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Posted 4 years ago

“Super fast delivery, excellent packaging and a keen price. What’s not to like?”

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Posted 4 years ago

“Great BBQ & firepit. Little disappointed for the cost being high end.”

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Posted 4 years ago

“Stove arrived exactly the day/time as promised. It a beautiful stove; even nicer than I pictured and a great price. It was packaged brilliantly to protect it during the delivery process. Thank you”

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Posted 4 years ago

“Issue resolved. Replacement stove delivered Happy to recommend”

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Posted 4 years ago

“Direct Stoves, great, friendly and very helpful, the beam looks great, just let down by their delivery company.”

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Posted 4 years ago

“Very knowledgeable staff and received a personal call to inform me that the item was ready to be shipped. The delivery slots could have been tighter and there was no option to contact the delivery driver as the original slot was missed, though it was delivered pre 12:00 the next day.”

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Posted 4 years ago

“Great service. I'm way north in the Highlands so they had to get a different courier. It still arrived on the correct day and still free postage. Very happy with purchase.”

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Posted 4 years ago

“efficient and courteous”

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Posted 4 years ago

“Wow, super fast delivery within 48hours. Great price for my esse stove and free stove pipe too. Very happy with this business which is clearly very well managed and run. Highly recommend.”

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Posted 4 years ago

“Perfect start to finish.”

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Posted 4 years ago

“Called to get some advice, prompt response and knowledgeable customer services guy. Ordered it on-line, delivered on time. Really pleased with the stove, communication from Direct Stoves and their couriers, delivering both the multi fuel burning stove and then flue the next day, who got in touch and ensured we were kept informed and received products in good time for the fitter. Some was well packaged and I'm overall very happy. Thank you.”

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Posted 5 years ago

“Delivered as promised. Really pleased with the communication from Direct Stoves and their couriers, delivering both the wood burning stove and separately the flue, who got in touch and ensured we were kept informed and received products in good time for our fitter. Thank you.”

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Posted 5 years ago

Direct Stoves is rated 4.5 based on 1,772 reviews