Direct Stoves Reviews

Name: Direct Stoves
Address: 137 Wellington Road North, ,, 137 Wellington Road North, ,, Stockport
Rating: 4.52

4.5 Rating 1,821 Reviews

87 %

of reviewers recommend Direct Stoves

4.5

Based on 1,821 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Direct Stoves 5 star review on 19th April 2026

244

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stove arrived in good time, at a very competitive price. Great service, highly recommend”

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Posted 2 years ago

“Very pleased with the service i received, and very friendly, not having the stove fitted till 15 November”

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Posted 2 years ago

“Excellent and quick delivery.”

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Posted 2 years ago

“Excellent service. The stove was at a good price. Access to customer service was quick and the people were polite and knowledgeable. Delivery went without a hitch on the day requested. The two hour time slot given was much better than most people offer.”

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Posted 2 years ago

“Great service and delivery”

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Posted 2 years ago

“Very please with service and packaging of fire. And fire nice size and good heat. Look lovely”

Direct Stoves 5 star review on 30th October 2023

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Posted 2 years ago

Hi Tracy, Thanks very much for your review and for taking the time to upload a photo. It's great to see the new stove in use and roaring away. If we can offer any further advice or assistance regarding your order, please do let us know. Kind regards, Direct Stoves & Fireplaces

Posted 2 years ago

“Arrived on time and nicely crated up. Very fast on delivery and a great customer service with advice and making the purchase smooth. Plenty of good technical advice on me getting the right stove. Very easy installation, my wife loves the nice clean lines of the stove. Just love it. Highly recommend.”

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Posted 2 years ago

“Electric stove, was delivered quickly and efficiently, looks exactly like a real log burner,I'm so impressed and totally in love with this fire,look forward to the winter with this cosy number ,amazing 😀”

Direct Stoves 5 star review on 25th October 2023

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Posted 2 years ago

Hi Audrey, Thanks very much for your review and for uploading a photo of your electric stove. It looks great in your home, and we're pleased to hear that the delivery was as quick as we've come to expect. If we can offer any further advice or assistance, please don't hesitate to get in touch. Kind regards, Direct Stoves & Fireplaces

Posted 2 years ago

“Delivered safe and sound on time. No complaints”

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Posted 2 years ago

“Excellent service, Have now had stove installed very happy”

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Posted 2 years ago

“Great little light burner, good quality and large space to burn. The stove was ordered and delivered in 48 hours and great communication throughout.”

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Posted 2 years ago

“Really good company to do business with. very informative even with the delay that we had it was dealt with at ease. My stove is exactly what was described and the quality is brilliant! I would recommend and I will be purchasing future stoves/others from this company!”

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Posted 2 years ago

“Very pleased with all aspects of purchase and delivery. Helpful and friendly on the phone , and efficient and speedy delivery of our electric stove . We are thrilled with the stove itself ( Celsi Rochester) which looks like a real wood burner .”

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Posted 2 years ago

Hi Helen, Thanks very much for your review. It's great to hear that our sales and dispatch teams were as helpful as we've come to expect, and that you're impressed with the stove upon receipt. As you mention, the Celsi Rochester electric stove comes highly recommended for its realistic flame pattern and ease of use. Please do let us know if we can offer any further advice or assistance. Kind regards, Direct Stoves & Fireplaces

Posted 2 years ago

“A amazing company and delivery service very easy to order and staff very helpful”

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Posted 2 years ago

“Good delivery on time”

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Posted 2 years ago

“Delivery was prompt and on time great service”

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Posted 2 years ago

“Absolutely brilliant stove. Took delivery of our MI stove a couple of months ago and had it installed but was only in the last few days we had call to use it. It lit easily and kept going - the glass stayed totally clear. Last log was put in at around 5pm as we moved to another room with a different woodburner for the evening. Next morning came down and was thinking of clearing it out but there were still glowing embers - absolutely brilliant 5kw burner Direct Stives arranged for delivery on the day we wanted ie the day before the fitters arrived - really helpful.”

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Posted 2 years ago

Hi Michael, Thanks for your review. It's good to hear that the delivery from Direct Stoves was as quick and convenient as we've come to expect, and that you've been getting plenty of use out of the stove. If we can offer any further advice or assistance then please don't hesitate to get in touch. Kind regards, Direct Stoves & Fireplaces

Posted 2 years ago

“Great service and prompt delivery. I would highly recommend”

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Posted 2 years ago

“Absolutely love this stove it ticks every box at a very affordable cost”

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Posted 2 years ago

“I bought a wood burning stove, super quick delivery and professionally packaged. Speedy delivery and kept informed every step of the way. Great service, I highly recommend Direct Stoves.”

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Posted 2 years ago

Direct Stoves is rated 4.5 based on 1,821 reviews