“I placed an order with in you in early January or late December and some time went by without hearing from you so I sent u a email and got a response,u then sent me a confirmation that the item was on its way only to tell me last week it might be in customs and I would need to contact them in order to receive the product?...That’s horrible service at best,according to every review I had previously read about your company was awesome now I’m not so sure and as of today I still haven’t received my product”
“After 5 Weeks i still didn t get my order. Worst case ever. They write me they can sent me a new spray, but that i have to pay for both if the other will arrive. Never buy in this Shop again”
“Prdered twice. Both got sended back to seller for some reason.... Customer service wont answer in any of my emails or facebook messages. Super bad company”
“I don't know but they seem legit, prices are very reasonable. They answer e-mails very quickly and are very helpful. They encourage third party testing of their products so they are probably the real deal (many peptide-companies are scammers). The premixed bpc-157 I ordered from them seemed to heal my elbow very quickly. The delivery was not only on time but faster than expected.”
“I havent tried any of the product I ordered yet but my package arrived in USA promptly,was packaged very nicely, if products work well then I will be be purchasing alot from them and they accept credit cards unlike USA peptide companies.”
“Paid for expedited shipping from what I thought would be their US warehouse. Two weeks and nothing received. Misled by site stating that warehouses in both US and UK. Upon ordering was told there is no longer a US warehouse and "we should probably take that down." I think ive been had.”
“Unfortunately my package with peptides didnt arrive, the bacteriostatic water Was delivered though. Both packages had the same adress. Waiting for my refund now. Chris was always helpful so far by mail.”
“Every time I have purchased I have had issues. I paid for 5-7 day tracking, it’s currently been 14 days and my tracking doesn’t exist on royal mail website.”
“Bad experience, the bottles won't draw liquid when they get close to the end, happened with both bottles, tried different syringes. Seems like the amount was shorted as well.”
Hi Dexter, thank you for your feedback. Sorry to hear you have had issues extracting all of the product from your vials. There is a technique that we use to guarantee that you can get every last drop out of your products and I'd be more than happy to discuss this with you if you'd like to pop us an email over! Kind Regards, DP Team
“After two months i m still waiting for two parcels to arrive, i wrote them several mails and they don t have any intention to solve the problem, they don t reply. They stole me 150 €. Dont order on this website, run away. I see many are having the same problem i m having.”
Hi Matteo,
I can only apologise for the miscommunication! I know you are a returning customer of ours and have placed multiple orders previous to this so hopefully that means you have always been happy with our service and products!
I have responded to your message on our Facebook page and am keen to get this resolved for you!
Kind Regards
DP Team
