“The customer service team are professional and quick to repond.
- My order was delivered quickly and the products are good
I have no reason to shop elsewhere, ever!”
“I found Peptides Direct to be very professional and helpful when I asked them questions prior to making a purchase. Their shipping to Japan was super fast for me and faster than others that charge 6X for their shipping rates. I can feel that the peptides have already reduced my pain after only a couple of hours after taking them so in my experience Peptides Direct is 100% legit.
I'll definitely continue to trust Peptides Direct with all of my future peptide needs.”
“Legitimate company. All products are good and decent priced. Been ordering off there for 6 months. Only downside is the website gets shutdown. Speedy delivery too”
Hi,
Thank you for the positive review, we have solved all of the technical issues with the site now so there should be no issues in the future.
Kind regards,
Jessica.
Hi Sarah,
Apologies for the issues you have had with your order, we experienced a technical issue with our emails last week which resulted in emails not being received. I have sent you an email in order to rectify the situation for you.
Kind regards,
Jessica
Hi,
We did offer to resend your order completely free of charge, and we also did offer to refund your parcel on top of this I don't really know what more we can do I'm afraid.
Kind regards,
Jessica
“Received the products on a timely manner.
I have bcp157 for my knee .
Not sure if it is helpful or not.
Does anyone else use the bcp157 for a similar pain?”
“I must say the bpc 157 nasal sprays literally cured my heartburn/gerd. I’ve also tried the ipamorelin and the experience has been great! A1 products”
“I have been shopping with them on and off since 2018, I had one or two problems but when I contact them ...the response was fast and the problems solved !
Great response time and customers service, saving money to make a order very soon again ;) I totally recommend them !”
“I have made three orders from the UK to Thailand I did not have any problems with getting them and the team replied to my questions in a timely manner definitely will be using them again”
“I was a bit unsure when I first purchased some Oxytocin from this store, but after finishing my first bottle I can happily say it's making a good positive difference to my daily life. As these are "research chemicals", I decided to do my own research by doing some myself.
Very good store, fast delivery, good packaging, the product is very easy to use and has clear instructions :)
TLDR- Products are great, prices are great, shipping is very fast, highly recommend!”
“Order never received. Messaged the company and said it’s the shipping company’s fault not there. It has been over a month and I haven’t gotten my products. I do not recommend this company at all. I just want my money back.”
Hi Jordan,
If you had taken the time to read our shipping protection policy which you paid for you would have known the terms and conditions of the transaction. Our shipping protection policy is as follows this can also be found on our website:
With Shipping Protection we guarantee delivery of your order it’s a simple as that. If your order is not received within 21 days from dispatch* we will resend your order. In the very unlikely event that your resent order is not received we will refund you.
*21 days for Premium Shipping, 28 days for Tracked Shipping, and 35 days for Australian orders.
This is the policy that you signed up for and we have held our end of the bargain we resent your parcel, if your resend is not received we will again honour our commitments and refund the order.
