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Direct Car Parts Reviews

4.8 Rating 1,318 Reviews
97 %
of reviewers recommend Direct Car Parts
4.8
Based on 1,318 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Direct Car Parts Reviews
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Phone:

01325 802710

Email:

sales@directcarparts.co.uk

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Direct Car Parts 5 star review on 27th September 2023
Jo M
Direct Car Parts 5 star review on 28th June 2023
Mike R
Direct Car Parts 5 star review on 28th June 2023
Mike R
Direct Car Parts 5 star review on 2nd June 2023
Paul D
Direct Car Parts 5 star review on 5th February 2022
Alexandra R
Direct Car Parts 5 star review on 5th February 2022
Alexandra R
Direct Car Parts 5 star review on 18th November 2021
Ian W
12
Anonymous
Anonymous  // 01/01/2019
Excellent, Quality Part coupled with First, Class Service and precis Fitting Instructions.
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Posted 6 years ago
just the part i needed,helpful staff,fast delivery.
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Posted 6 years ago
Original package damaged during delivery when they had confirmation immediately dispatched replacement next day delivery
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Posted 6 years ago
Ordering process was smooth. Parts arrived earlier than expected. Very happy with the product.
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Posted 6 years ago
Value for money and good service.
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Posted 6 years ago
My item arrived on time and well packed. The product is just as advertised and fits perfectly.
Direct Car Parts 5 star review on 27th September 2018
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Posted 6 years ago
Very pleased with our purchase. Arrived on time . Would recommend to anyone
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Posted 6 years ago
Easy to use site. Speedy delivery.
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Posted 6 years ago
Purchased a bumper protector for my VW Passat Estate and its a perfect fit and look good therefore very pleased with this item. My only criticism with Direct Car Parts is the time it took to dispatch the part, a small thing perhaps but I would definitely use this company again.
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Posted 6 years ago
Took a while to receive but the bumper protector bespoke for our vehicle is a great product
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Posted 6 years ago
Parts were delivered quickly and packaged well. 100% use again.
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Posted 6 years ago
A very professional company. Staff fully conversant with product. Accurate delivery forecast given. Delivered on due date. Good customer service. Would use again.
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Posted 6 years ago
Very happy with the service bumper cover fits well and looks good
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Posted 6 years ago
Great service, very quick delivery. All in excellent service, parcel actually arrived the day before the estimated delivery.
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Posted 6 years ago
Overall a good bumper protector but slow delivery, I also needed extra fixings that considering the price of the part could have been supplied.
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Posted 6 years ago
Prompt delivery, Royal Mail (signed for). Seat Arona 2018 rear bumper guard. Not the cheapest! But good service.
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Posted 6 years ago
Great product, delivered on time and so easy to fit on my Fiat 500X.
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Posted 6 years ago
Very pleased with product and sales service i received, good quality and following directions easy to fit. Mel Woosnam.
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Posted 6 years ago
No problems at all. Product was great. Only negative was that it took a long time to arrive despite the payment being taken from my account the same day of ordering.
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Posted 6 years ago
I purchased a part for a car but made an error in the order . I had to contact Direct Car Parts for a return ref that was issued fairly quickly but when I posted it back the cost was three times the cost of delivery using the same carrier ie parcel force , surly something could be done re postal charges where goods have to be returned.
Helpful Report
Posted 6 years ago
Hi Raymond, Unfortunately there is no cheap way to return goods especially when you're offshore. We're sorry that you're unhappy with the cost but we did send the item that you ordered. The cost for us to send a courier to collect the goods would have been over £20 which I think would be considerably more than you paid to return the item in this case. (There are two surcharges with a return of this type; 1 because you're in Northern Ireland and 2 a third party collection charge) Kind regards, Simon.
Posted 6 years ago
Direct Car Parts is rated 4.8 based on 1,318 reviews