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Direct Car Parts Reviews

4.8 Rating 1,318 Reviews
97 %
of reviewers recommend Direct Car Parts
4.8
Based on 1,318 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Direct Car Parts Reviews
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Phone:

01325 802710

Email:

sales@directcarparts.co.uk

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Direct Car Parts 5 star review on 27th September 2023
Jo M
Direct Car Parts 5 star review on 28th June 2023
Mike R
Direct Car Parts 5 star review on 28th June 2023
Mike R
Direct Car Parts 5 star review on 2nd June 2023
Paul D
Direct Car Parts 5 star review on 5th February 2022
Alexandra R
Direct Car Parts 5 star review on 5th February 2022
Alexandra R
Direct Car Parts 5 star review on 18th November 2021
Ian W
12
Anonymous
Anonymous  // 01/01/2019
“Good quality product with good instructions. Took some time to arrive but within the date that Direct Car Parts had said.”
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Posted 8 years ago
“Perfect part but took too long to deliver. Free delivery always seems to be the slow part and makes you wonder if paying for delivery is best even though your spend is enough to qualify for free delivery. Maybe the comany should look at the free delivery speeds .”
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Posted 8 years ago
The delivery price does not affect the service. The item that you ordered was sent on a 48 hour tracked service. The delay was due to the factory lead time for the item that you purchased. We do state on our website that this item is 'Special Order' and has a delay due to the production of the part. We only offer next day delivery service if we have the item in stock so you wouldn't have the option to speed the delivery up in this case.
Posted 8 years ago
“Very good service, arrived when said.”
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Posted 8 years ago
“great product protects rear bumper from scatches”
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Posted 8 years ago
“Just what I wanted. Fits perfectly and does the job”
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Posted 8 years ago
“Pinch nut and bolt delivery was quick would recommend and buy again”
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Posted 8 years ago
“Excellent-perfect fit, easy to fit and top quality.”
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Posted 8 years ago
“Goods arrived speedily and were well packaged. The quality looks good but I haven't fitted them as yet!”
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Posted 8 years ago
“Hello, I know that you sent me the tracking number. The goods arrived in the Czech Republic in 18.7.2018. No one informed me that they will bring the goods 20.7.2018. Where should I call when I did not know which shipping company should have brought me. And what about money? When you will send me back to my account ? Thank you. Your review has been responded to. We're sorry you feel this way about our service but here's what happened; Your order was placed on 4th July and dispatched the same day with Parcelforce International Service to Czech Republic. We emailed you the tracking details that same day too. On the 20th of July an attempt was made to deliver the goods and the local delivery agent reported: Delivery attempted - premises closed. The goods were then held at your local depot until the 26th before being returned to the UK as the item hadn't been called for. The goods have since been received back to our premises. You order has now been refunded in full.”
Helpful Report
Posted 8 years ago
We're sorry you feel this way about our service but here's what happened; Your order was placed on 4th July and dispatched the same day with Parcelforce International Service to Czech Republic. We emailed you the tracking details that same day too. On the 20th of July an attempt was made to deliver the goods and the local delivery agent reported: Delivery attempted - premises closed. The goods were then held at your local depot until the 26th before being returned to the UK as the item hadn't been called for. The goods have since been received back to our premises. You order has now been refunded in full.
Posted 8 years ago
“Good product. Prompt dispatch. Thank you”
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Posted 8 years ago
“Very good quality for the price.”
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Posted 8 years ago
“Very good quality for the price.”
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Posted 8 years ago
“Prompt receipt from ordering of a rear bumper protector for my 2013 Ford C Max . Very good fitting information which enabled me to have the confidence to fit it myself with no problems. Perfect fit and a quality product. Would recommend.”
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Posted 8 years ago
“Although my item was not in stock at the time of ordering I was kept in touch by email. They gave me a date slot for it to arrive and it came within that.”
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Posted 8 years ago
“ordered a bumper cover for our car from Ireland as it was not available here fantastic service part was delivered in no time and was perfect would highly recommend”
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Posted 8 years ago
“very good product, and service.”
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Posted 8 years ago
“very good product, and service.”
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Posted 8 years ago
“very good service protecter fitted perfectly would use company again”
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Posted 8 years ago
“Boot lip protector for Honda Civic. Well made and fitted perfectly. Clear instructions. Helpful on phone when querying delivery date, Delivered via Royal Mail with tracking.”
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Posted 8 years ago
“Brilliant ABS plastic rearguard covers the split in my bumper perfectly. Looks better than new!”
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Posted 8 years ago
Direct Car Parts is rated 4.8 based on 1,318 reviews