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Dip & Doze Reviews

4.9 Rating 1,978 Reviews

98 %

of reviewers recommend Dip & Doze

Company Reviews

Product Reviews

4.9

Based on 1,978 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Dip & Doze:

The highest quality bedding and towels, certified organic and Fairtrade, reimagined for contemporary living. Shop online now!

Visit Website

Phone:

0161 537 1797

Email:

hello@dipanddoze.com

Location:

Centrepoint, Marshall Stevens Way, Manchester,
Centrepoint, Marshall Stevens Way, Manchester
Manchester
M17 1PP

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Dip & Doze 5 star review on 2nd April 2024

Dip & Doze 5 star review on 22nd December 2023

Dip & Doze 5 star review on 3rd March 2023

Dip & Doze 5 star review on 16th September 2022

Dip & Doze 5 star review on 3rd September 2022

Dip & Doze 5 star review on 1st June 2022

Dip & Doze 5 star review on 22nd February 2022

54

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality is amazing but the price has gone up by 50% and the wooden quilt buttons have been replaced with plastic ones. Oh the micro plastics... :-(”

Posted 1 year ago

Hi Richard, Thank you for your review. I’m pleased to let you know that our buttons are not made from plastic, they are still (and always will be) 100% natural! We replaced our coconut shell buttons with corozo nut buttons as they’re more hard wearing and durable, yet still completely biodegradable. The demand for organic cotton has increased significantly over the last three years thanks to growing awareness about sustainability. We’re so pleased as this shift has a positive impact both on people and our planet. However, although we do everything we can to keep prices down, exchange rates and surging demand for organic cotton have significantly increased our costs. We tried to minimise price increases, but some have increased more than others. We really appreciate your understanding as organic cotton price developments are a global phenomenon and not unique to Dip & Doze. We’re delighted to have you as a valued customer and hope you’ll enjoy your second purchase from us for years to come. Best Regards, Dip & Doze

Posted 1 year ago

“Our original delivery did not include one of the items we ordered (duvet cover) but when we told Dip and Dose they sent it to us.”

Posted 1 year ago

“Not at all impressed. The stitching quality was exemplary and the sheet felt lovely and soft. But that's where it ends. Firstly the colour was meant to be a soft pink, there was no hint of pink, it just looked beige. Then every single morning without fail it had peeled off the corners of our bed and we woke up to uncomfortable creased corners under ourselves. None of our other sheets do this, ever. They stay perfectly in place. We have a standard depth mattress. I emailed to complain, my email has been completely ignored, I've not had a reply even now. Eventually I rang, I was advised of the 30 night trial and told I could return it for a refund. I returned it last week and am still awaiting my refund. On the flip side, I returned a parcel to another company on the same day with the same postage and they have processed my partial refund AND my replacement of one of the items has already arrived back with me! Yet not a dickie bird from dip and doze. So poor service and poor product. It most definitely wasn't worth the price tag.”

Posted 1 year ago

Good morning Heidi, Thank you for your valued feedback. I'm really sorry to hear that our fitted sheet didn't fit your mattress as intended. Looking at your particular case, an email unfortunately hasn’t been received our side, but I'm pleased to hear that your questions were answered during your phone conversation. Please note that returns can take up to 5 days to process, but if you'd like an update on the status of your return our customer care team will of course be more than happy to help as always. Best Regards, Dip & Doze

Posted 1 year ago

“I recently received a base sheet, some pillowcases and a duvet cover from your company, and I’m pleased to say that I was delighted as the quality is very good. Cotton can feel quite hard sometimes, but this material feels almost silky . I am a very satisfied customer. I have every intention of buying from you again in the future. Jeanette Isaacs Coddenham”

Posted 1 year ago

“I got the original set in sage and absolutely love it. I have been searching for a new duvet cover for AGES and stumbled across this brand in my search. So happy I did!! I got the soft version and it’s the perfect duvet. I highly HIGHLY recommend if you’re looking for a great quality, soft, smooth, comfy duvet cover! Also super easy to wash. It’s all around the best.”

Posted 1 year ago

“I absolutely love this bedding. As someone who gets very warm at night, the crisp and cool is perfect, keeps me comfortable all night. Beautiful colour, great quality, wouldn't hesitate to recommend.”

Posted 1 year ago

“Lovely luxurious bedding! Gorgeous colour, silky soft with a buttery sheen. Bedtime is a pleasure!”

Posted 1 year ago

“This is my second order of towels and they are as fabulous as the first. Chosen because the fabric is organic and fairtrade. The quality of the finish is superb with great attention to detail. Even the packaging is compostable. Ten out of ten.”

Posted 1 year ago

“lovely products , great service! Thank you.”

Posted 1 year ago

“I have two duvet sets and will order a third one, despite daily use and very frequent washing still looking like new!”

Posted 1 year ago

“The third set we've bought now. Beautifully soft and well made. Just wish the price hadn't gone up so much.”

Posted 1 year ago

“This bedding is amazing! Absolutely worth the money, such good quality. Lovely detail at the bottom of the duvet cover to stop the duvet from coming out. The 'dusky pink' is less pink than I was expecting but still a great colour.”

Posted 1 year ago

“The consignment took quite a while to get to me and then one of the items was missing.”

Posted 1 year ago

Hi Sheena, We're really sorry again for the picking error. I hope that now the missing item has been received you're really happy with the quality of your new bedding! Best Regards, Dip & Doze

Posted 1 year ago

“Bought king size stripy faulty duvet cover. Can’t see fault anywhere! Lovely duvet cover. Ver happy!”

Posted 1 year ago

“Very high quality cotton. Beautifully crafted.”

Posted 1 year ago

“Very efficient. Lovely product. That is why my son and I are return customers. Well done.”

Posted 1 year ago

“So incredibly well designed and well-made. The fabric has a wonderful feel and the colour of our stripe set is beautiful. Feels good to invest in a brand doing things well for the planet and without cutting corners.”

Posted 1 year ago

“My daughter recommended your products .I’m Soo glad she did as they are now my favourite bedding Will be ordering more”

Posted 1 year ago

“Loved the cool and crisp fitted sheet. So smooth- great elastic quality and not skimpy. Great service too.”

Posted 1 year ago

“Lovely. Very much like it.”

Dip & Doze 5 star review on 16th September 2022

Posted 1 year ago

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Dip & Doze is rated 4.9 based on 1,978 reviews