Dip & Doze Reviews

4.9 Rating 1,747 Reviews

98 %

of reviewers recommend Dip & Doze

4.9

Based on 1,747 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

About Dip & Doze:

The highest quality bedding and towels, certified organic and Fairtrade, reimagined for contemporary living. Shop online now!

Visit Website

Phone:

0161 537 1797

Email:

hello@dipanddoze.com

Location:

Centrepoint, Marshall Stevens Way, Manchester

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Dip & Doze 5 star review on 22nd February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful, soft bedding and love the company values. Highly recommended and would buy more in the future.”

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Posted 2 months ago

“Washed the towel once and the loop to hang it up has come off. Sent an email to dip & doze but got no reply.”

Helpful Report

Posted 3 months ago

Hi Thomas! Thanks for taking the time to leave this review. We're so sorry to see that the hanging hook on your towel has started to come apart. This is super rare as our products have been meticulously tested to ensure this doesn't happen and our customers remain happy with them for many years. After looking back through our systems, we've been unable to find an email from you. Our customer service team will be in touch shortly, and we will of course replace this for you free of charge.

Posted 3 months ago

“Lovely dressing gown! Fits very well and made from a nice thick fabric which is also cooling against the skin. Order process was easy and delivery time was short. I’m a happy customer, thanks!”

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Posted 3 months ago

“Beautiful quality and attention to detail ( e.g. hanging hooks on the towels )”

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Posted 3 months ago

“I am very pleased with my towels. They are closely woven which I like. I tried to order a shower mat and 2 face clothes to match my towels but couldn’t get it through. I think the colour is sage. Thank you, Joan Naish”

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Posted 3 months ago

“Great Company with a great ethic. Lovely, lovely products. Absolutely adore my new sheets! Thank you for making such a lovely, fairtrade organic product. Keep up the good work.”

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Posted 3 months ago

“Great customer service,fast delivery. The items come in handy cloth bags, with compostable plastic outer bag. I've completely changed all my bedding for either the grey stripe, or the clay plain. They look gorgeous together, and the quality it superb. I've never tried returns or refunds as I've always been delighted with everything :-) The only criticism is that I've been unable to log into my account for months, and have to buy as a 'guest'. Apparently this is being worked on.”

Helpful Report

Posted 3 months ago

“Good service and communication. Fitted sheet is good quality cotton, not a good fit, it needs more estic or similar to get a better fit. I am disappointed at the way it slides in the night. Fail to see why it came in a bag, waste and not necessary!”

Helpful Report

Posted 3 months ago

Hi Stella! Thanks so much for taking the time to leave this review. We're really sorry to hear you didn't like the fit of our fitted sheets. After a few washes at 40 degrees, it should shrink to the perfect size for your bed, but if it's still not quite right you can always return it to us under our 30 Night Free Trial policy. Due to our commitment to minimising the environmental footprint of our brand, we've put alot of thought into our packaging. Usually, the offcuts from manufacturing bed linen will go to waste, whether that be in landfills or by burning. To avoid this, we really wanted to give the leftover offcuts of fabric a new life by turning them into our drawstring bags. We have a really handy blog post with lots of different ideas as to how to use our bags which you can find here: https://www.dipanddoze.com/blog/ways-to-reuse-our-drawstring-bags/ If you have any further questions about this, please feel free to get in touch with our friendly customer service team who will be very happy to help you!

Posted 3 months ago

“The ethics of Dip & Doze are what I’m looking for when buying bedding & towels & I love the products! Also love how they use waste cotton to make storage bags which I reuse & reusable & recyclable packaging.”

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Posted 3 months ago

“Lovely organic bedding from a company committed to sustainability.”

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Posted 3 months ago

“user-friendly website, user-friendly team, gorgeous products packaged beautifully and prompt delivery.”

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Posted 3 months ago

“Love my new bedding Superb quality, exactly what I wanted”

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Posted 3 months ago

“These are now the only sheets i buy for our home. amazing quality, and sustainable packaging.”

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Posted 3 months ago

“Lovely shopping experience. Beautifully packaged bedding set. Washes well. If you're fussy, it needs a little easy ironing. Lovely cotton natural feel. Price is reasonable for this quality of bedding. I'll be back for another set soon!”

Helpful Report

Posted 3 months ago

“Very impressed with quality of bath towels, soft and well-made, also wash beautifully. Great to see a company with sustainable values that produces such lovely products.”