Devine Funeral Stationery Reviews

Name: Devine Funeral Stationery
Address: BIRCH HOUSE, HEN LON PARCWR, BIRCH HOUSE, HEN LON PARCWR, Denbighshire
Rating: 4.92

4.9 Rating 2,011 Reviews

99 %

of reviewers recommend Devine Funeral Stationery

Company Reviews

Metrics

Info

4.9

Based on 2,011 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01824 562 011

Location:

BIRCH HOUSE, HEN LON PARCWR,
BIRCH HOUSE, HEN LON PARCWR
Denbighshire
LL15 1NA

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When engaging with all businesses, I assesses customer service and product quality in a number of ways: 1) how easy it is to speak to someone if it’s a web based business and what is their tel customer service like? 2) how good is the company at understanding my needs and in the case of funeral stationery - my emotions? 3) how helpful is whoever I speak to if I run into difficulties? 4) what is the quality of the product? 6) have I had any comments from anyone else about the product? 7) would I go back to the company again. For all points above, Divine scores 10/10. I would use them again in a shot.”

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Posted 7 years ago

“Thank you so much for taking time out after the Christmas break to prioritise my hisband’s order of service which was on Monday of this week. The order of service was excellent and I was very pleased with the end result. Thank you.”

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Posted 7 years ago

“Help was on hand to answer my layout/photo questions. Our order was placed on 27th December online during the business' holiday period and they were not due back until 2nd January, stationery delivery would be 3rd with the funeral on the 4th. Cutting it very fine! I received a telephone call the day the order was placed assuring me of delivery. On Sunday 31st December (New Year's Eve) I noticed an error and left a voicemail detailing the error. I received a call back asking me to complete the online contact form with the amendments. On Tuesday 2nd I received a proof and a follow-up call to let me know it had been emailed. I nipped into a cafe where I could use the wifi to check, approved the proof by text and a beautiful order of service arrived the next day. They were excellent value for money and the service was exceptional. I cannot praise them highly enough for their attention to detail and empathy.”

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Posted 7 years ago

“We wanted a good quality order of service for our relative's funeral and this website and format meant that we could use a layout that made it look professional and also we had the courtesy of a call to make sure the centering etc was OK. They arrived as promised the following day, which during the busy christmas period was excellent. Would recommend the company.”

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Posted 7 years ago

“They made a very hard situation pleasant n helped me with remaining n putting the booklet in order I would recommend this company and definitely value for money thanks so much”

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Posted 7 years ago

“I was extremely happy with the finished results and the speedy response and help from Alex when I was experiencing technical difficulties.”

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Posted 7 years ago

“Devine Funeral Stationery did an amazing job of my mums order of service booklets. I was in a tough place and really steuggling to get the design right, one phone call and Alex took full responsibility for getting all the info onto it and getting the design right. The booklets were beautiful and exactly how we wanted them. I can't thank them enough for the help and service! I would highly recommend using Devine Funeral Stationery.”

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Posted 7 years ago

“Excellent service and great quality product,no hesitation in recommending Devine Funeral Stationary”

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Posted 7 years ago

“Great service - when there had been a slight issue with the print, you went out of your way to rectify it immediately and we’re hugely helpful. Would highly recommend.”

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Posted 7 years ago

“Easy to use and when did need help it was just a phone call away. The finished product was excellent. Could not fault the service. Thank you”

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Posted 7 years ago

“Quick and personal service.”

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Posted 7 years ago

“Great service and really swift delivery.”

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Posted 7 years ago

“An excellent personal service, a prompt response to any of my questions, great service and next day delivery. Very pleased with the final product, Thank you Devine Funeral Stationery.”

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Posted 7 years ago

“The quality was exceptional and the after sales service was so supportive, I had a telephone call from one of the administrators to state that a few photographs we had uploaded needed correcting and would it be alright if they made those corrections, that was so helpful. The stationery arrived the day after ordering, really good service, would recommend to anyone who needed this service at a very distressing time, thank you.”

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Posted 7 years ago

“The website was easy to use when designing my stationary, when I phoned in with a potential issue I was reassured that all would be fine and it was. My stationary was completed professionally and in a timely manner. The quality of my stationary was good.”

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Posted 7 years ago

Denice What a lovely review, thank you ever so much for taking the time to post up your review.We wish you all the best. Regards, Alex & Emma Devine.

Posted 7 years ago

“quick, efficient service and really nice to be able to speak to someone”

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Posted 7 years ago

Many thanks for not only placing your order with us but taking the time to leave us positive feedback. We are glad you were pleased with the service we provide. We would like to wish you all the best for the future. Kind Regards

Posted 7 years ago

“Thank you for the excellent funeral stationery. All of our attendees thought they were lovely. The service received from you was also very personal at such a sad time. Thanks.”

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Posted 7 years ago

Elizabeth, We are truly humbled with your kind words and extremely happy that we were able to provide you with funeral stationary in which you have been happy with. All the best for the future and many thanks

Posted 7 years ago

“Prompt, professional service and good quality product.”

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Posted 7 years ago

Many thanks for taking the time to leave feedback. We would like to wish you all the best. Kind Regards

Posted 7 years ago

“Devine Stationery helped us produce a beautiful booklet that our dear mum would be very proud of. The website was easy to use and there was telephone support on hand for any queries. Excellent and would definitely recommend to others.”

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Posted 7 years ago

Georgina, Extremely kind words and a fantastic review, we are so glad that you are happy with your funeral stationary and the support that is on offer. We wish you well for the future. kind regards and many thanks. Alex&Emma Devine

Posted 7 years ago

“There was a good choice of easy to use templates to suit all needs, adding photos and peronalising the template was very easy and the end product of a high quality and speedy service at an important time.”

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Posted 7 years ago

Jayne, We would like to thank you for taking the time to leave us such great feed back it is greatly appreciated. Many thanks and kind regards

Posted 7 years ago

Devine Funeral Stationery is rated 4.9 based on 2,011 reviews