Devine Funeral Stationery Reviews

Name: Devine Funeral Stationery
Address: BIRCH HOUSE, HEN LON PARCWR, RUTHIN
Rating: 4.92

4.9 Rating 1,702 Reviews

99 %

of reviewers recommend Devine Funeral Stationery

Company Reviews

Metrics

Info

4.9

Based on 1,702 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01824 562 011

Location:

BIRCH HOUSE, HEN LON PARCWR
RUTHIN
LL15 1NA

Devine Funeral Stationery 5 star review on 6th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, quick and effective however it would be better if someone actually proof read all products before they are being sent to print.”

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Posted 2 years ago

“I chose to use Devine as a result of all the reviews about the ease of editing. Unfortunately I didn't find that to be the case, but Alex was really helpful and finished the order of service for me when I ran into difficulty. The delivery was super quick and the finish really professional”

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Posted 2 years ago

“Simply Amazing.. I didn’t know if I could trust the outcome but we are all very satisfied!”

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Posted 2 years ago

“The quality of the finished product and the delivery time from order was superb. Everybody that saw the finished article was full of praise. My Mother would have been delighted. The choice of ready-made options was wide and easily navigated. But the software that helped me to design the stationery was poor. Completion of pages 1 & 4 was easy, but pages 2 & 3 were an absolute nightmare! It's four months ago now so I can't recall the exact terminology used, but the help videos just did not work at all. So I had to figure it all out by trial and error. What should have taken 15 mins at most took me hours! By this time of course I'm against the clock in order to give you guys time to supply. This was not what I needed at this time.”

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Posted 3 years ago

“The stationary was very good but tried to do on an i pad as do not have a lap top. This proved too frustrating so nearly gave up until a relative helped us with his lap top. Luckily he is very good with IT but otherwise would have abandoned.”

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Posted 3 years ago

“Very prompt professional service. Helpful and speedy with queries. The end product was really lovely. Would have scored 5 but we personally struggled with the web design template, could have been easier to use.”

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Posted 3 years ago

“Our whole experience with Devine Stationary was exemplary. We had so much choice of design, image, colour, font, layout; it really made us feel that we were getting truly what we wanted, rather than just being sold "a package". When designing, I ran into a few website clunks, but once I spoke with Alex and got my head around it, it was soon sorted out. The fact that Alex, as owner of the company, was available to reply to me almost immediately was actually really surprising, in a good way! It showed a personal commitment to Devine's customers and a slick customer service model in my view. Delivery was swift, paper was of an excellent quality, and people commented on just how lovely the order of service was on the day. Thank you Devine, for helping us put together something that I'd been dreading doing, and making it go as smoothly as possible. I would recommend this company to anyone, 100% quality.”

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Posted 3 years ago

“The funeral booklets looked lovely with the addition of photos and relevant text. Thanks for your patience.”

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Posted 3 years ago

“Not very useful friendly for constructing personal card. Quality of card excellent. Good quick delivery.”

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Posted 3 years ago

“My siblings and I were delighted with our Mother's Order of Service card which was reasonably priced and lovely to have as a keepsake.”

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Posted 3 years ago

“Excellent service, very quick turn around. Some trouble using the templates, uploading photos but apart from that it’s a good site and the final product is really good quality.”

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Posted 3 years ago

“A friendly and professional service, one I would recommend to others.”

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Posted 3 years ago

“Very good funeral stationery. There was a small issue with the first batch but customer devices was excellent and a new batch arrived in the next mornings post. Very easy to use interface with some lovely templates. I would recommend”

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Posted 3 years ago

“Great website - easy to use and great speed of response and value. In hindsight, I'd be happy to pay a bit more for a slightly better colour finish to photos but overall very satisfied.”

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Posted 3 years ago

“The overall service was very good and on time too. Was just a little disappointed that an off centre heading was not picked up but I guess that was my fault. It was just so obvious that I thought it might perhaps have been noticed. But the ease of using the website and self design was excellent and so easy. I would certainly recommend you to others.”

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Posted 3 years ago

“I think I misunderstood how the order would be delivered so it is my fault, happy with the help I received and re delivery of order, thank you very much.”

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Posted 3 years ago

Hi Birgitta, Thank you for taking the time to leave us your review. You did indeed received your order. You ordered a PDF download and that was sent with your completed order email and is always available within your account orders page on our website to download when needed. You made no contact with us to address the issue which would have been resolved very quickly. Regards, Alex Devine.

Posted 3 years ago

Hi Birgitta, Thank you kindly for updating your review for us. It was our pleasure to assist and get this resolved for you. We wish you all the best. Stay Safe. Alex.

Posted 3 years ago

“Great service and professional order of service. In these strange times where only a limited number are able to attend funerals, it was great to be able to order in small quantities. Thank you very much”

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Posted 3 years ago

“Good service, just some difficulties when you are trying to design your self otherwise good service”

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Posted 4 years ago

“After a slight delay goods arrived on time and were very nice.”

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Posted 4 years ago

“Thank you for your prompt and efficient handling of my request. The online system was a bit awkward but overall very pleased.”

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Posted 4 years ago

Devine Funeral Stationery is rated 4.9 based on 1,702 reviews