destination2.co.uk Reviews

Name: destination2.co.uk
Address: Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Chester
Rating: 4.79

4.8 Rating 4,053 Reviews

96 %

of reviewers recommend destination2.co.uk

Company Reviews

Metrics

Info

4.8

Based on 4,053 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About destination2.co.uk:

Destination2.co.uk is a long-haul luxury Travel Operator. We specialise in providing luxury holidays to destinations all over the world at affordable prices.

With a wealth of experience in the travel industry, our specialist long-haul consultants are passionate about discovering and sharing new and exciting destinations and offer their expertise, knowledge and personal experience based on a variety of premier long-haul destinations across the globe.

Destination2.co.uk’s standing in the travel industry means it is able to secure some of the best rates available and pass these savings on to our customers.

All holidays booked through Destination2.co.uk are fully ATOL Bonded (A.T.O.L 11462) and all payments are fully secured, therefore giving our customers confidence and peace of mind their dream holiday is in safe hands.

Visit Website

destination2.co.uk 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to navigate around the website. quick response and very good deals”

Helpful Report

Posted 4 years ago

“Kirsty was really helpful - full of knowledge (had been to the hotel we chose), great advice and got us really excited about our impending trip to Dubai! I was called when I said I would be called, nothing was too much trouble, and we feel really comfortable and prepared for the holiday! Thank you so much”

Helpful Report

Posted 4 years ago

“Still waiting to hear back from you regarding my booking , sent five emails and tried calling you to no avail.”

Helpful Report

Posted 4 years ago

Margaret we are sorry to hear this but do not find any communication to us. Please kindly check that the below address has been used - there is a 5 day auto reply on it. CustomerServices@destination2.co.uk. If you have emailed elsewhere, please also forward to them and they will look into it. Thank you.

Posted 4 years ago

“They found me a great deal for my winter holiday and confirmed my booking within 24 hours”

Helpful Report

Posted 4 years ago

“Fantastic. My travel advisor Sean was great. Any questions were satisfied to a high standard. Package booked was extremely competitive. Will use again. Thank you”

Helpful Report

Posted 4 years ago

“Brilliant company, found my holiday online and rang the next day the agent I dealt with (Poppy) couldn’t of been anymore helpful. There was absolutely no pressure to book and did everything she could to make sure I got the best price and the most of my stay! Went a lot further to ensure value for money then any other travel agent would ever! Also the best prices by £500pp will definitely be booking my next holiday with Destination2”

Helpful Report

Posted 4 years ago

“Professional service provided by Gemma, very knowledgeable about the resort we were booking. Prices were extremely competitive and I actually saved thousands of pounds booking with Destination2...only to spend that saving on upgrading the room! Cannot wait to go and cannot thank Gemma enough for giving us something to look forward to.”

Helpful Report

Posted 4 years ago

“Awful website for booking hotels. Went to it via Trivago where I'd requested cancellation ability. Prices seem great but nowhere on their site where you can find what their policy is on each site. Would have booked entire trips on this site had it done that, in the end just took a risk and booked 2 nights only with them. Even after booking and paying it's not instant confirmation as with other sites. Instead you have to wait up to 2 days to see if your booking is actually going to happen. Shame as prices are keen but they're losing do much business because of lack of information, cancellation policy is very important in the current climate.”

Helpful Report

Posted 4 years ago

Hello Peter, we thank you for your feedback about our website. The terms and conditions do explain why there could be delay in confirming a booking for customers to be aware beforehand, but we can see you had your paperwork confirming in just over 12 hours having booked late at night.

Posted 4 years ago

“Great deal breakers.,very pleased with their efficiency and prices.”

Helpful Report

Posted 4 years ago

“Booked an amazing holiday to Barbados for February so still waiting to go but they were quick to respond and then provide confirmation. Tried calling them but no answer. But online services were good!”

Helpful Report

Posted 4 years ago

“I was exceptionally pleased with the professional service I received,the booking process was very quick and easy and Chris was super friendly I made my booking via the phone would definitely recommend and use again can't wait for my Dubai holiday”

Helpful Report

Posted 4 years ago

“Great service from Chris. V good product knowledge and competitive price.”

Helpful Report

Posted 4 years ago

“Honestly, I’m absolutely appalled with the customer service from this company. I clicked “Pay in Full” at the time of booking, and was only charged the deposit, then they charged me an administration fee on top of the final amount, which leads me to believe there was never an option to pay in full. I payed for my holiday 5 days ago and still haven’t had any 6 digit reference to ensure my flights are booked and payed for as I expect them to be. No one as responded to my emails, and if in another 72 hours I don’t have what I’m waiting for, then I’ll be processing a refund through my credit card company as a scam website”

Helpful Report

Posted 4 years ago

Mr SextonPelling, we regret that you have placed this review. With respect the deposit button has to be selected for payment and we can see that it was. Paperwork was also emailed to you within 4 hours of booking. We would be happy to provide evidence of this information if you would like to contact us via the usual channels.

Posted 4 years ago

“Secured a reservation we didn’t think we were able to- hope it holds up as expected”

Helpful Report

Posted 4 years ago

“Booked our hotel with Destination2 , excellent service , quick and very straightforward, no hassle and best price given 💯”

Helpful Report

Posted 4 years ago

“They provided us with Al the information and details we needed for a really good holiday”

destination2.co.uk 5 star review on 28th September 2021

Helpful Report

Posted 4 years ago

“As usual quick and easy to book online. Prices extremely competitive. Never had one issue in all the bookings we've made over the years”

Helpful Report

Posted 4 years ago

“I found a holiday on line and made an enquiry. An agent was very quickly back to discuss and advise. The agent was very helpful and the advice was spot on. It made booking the holiday easy. I received all the confirmation by email the next day.”

Helpful Report

Posted 4 years ago

“Very easy to book my holiday. Not going away until March 2022. So will see how it goes. Nothing to review yet.”

Helpful Report

Posted 4 years ago

“Very enjoyable experience booking our Xmas holiday . I have to say Kelly Bateman was excellent! She was very patient, informative and extremely professional. Nothing was too much trouble . You have a real diamond on your frontline !”

Helpful Report

Posted 4 years ago

destination2.co.uk is rated 4.8 based on 4,053 reviews