destination2.co.uk Reviews

Name: destination2.co.uk
Address: Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Chester
Rating: 4.79

4.8 Rating 4,053 Reviews

96 %

of reviewers recommend destination2.co.uk

Company Reviews

Metrics

Info

4.8

Based on 4,053 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About destination2.co.uk:

Destination2.co.uk is a long-haul luxury Travel Operator. We specialise in providing luxury holidays to destinations all over the world at affordable prices.

With a wealth of experience in the travel industry, our specialist long-haul consultants are passionate about discovering and sharing new and exciting destinations and offer their expertise, knowledge and personal experience based on a variety of premier long-haul destinations across the globe.

Destination2.co.uk’s standing in the travel industry means it is able to secure some of the best rates available and pass these savings on to our customers.

All holidays booked through Destination2.co.uk are fully ATOL Bonded (A.T.O.L 11462) and all payments are fully secured, therefore giving our customers confidence and peace of mind their dream holiday is in safe hands.

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destination2.co.uk 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

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“So far so good - really easy to follow website!”

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Posted 4 years ago

Your custom is valued Dawn and we thank you for commenting.

Posted 4 years ago

“Lack of information given about tests etc required - info should have been provided specifically for the destination country - yes it changes all the time but D2 should keep up and send that info out to passengers who have paid to travel with them”

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Posted 4 years ago

Justine we are sorry that we cannot commit to providing this continually changing information on a personal basis to our customers. Our booking terms have always advised that entry requirements are the customer responsibility and this has applied pre Covid which is now a more complicated situation. You will have seen when booking online and accepting our terms and conditions, that we offer various links to the most up to date information to assist you. The fluidity of decisions by the UK government and other countries, along with customers own personal health circumstances ( including regarding being vaccinated) is not an aspect we have ever taken ownership of for understandable reasons we hope.

Posted 4 years ago

“Very fast easy accessible Effortless to book in 1 visit”

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Posted 4 years ago

We are delighted to hear this thank you Jonathan.

Posted 4 years ago

“Just to say that i just booked a holiday with Destination 2 for the first time, so easy, great prices and i have already recommended to anyone who would listen. Will give a follow up on my return, hopefully as good.”

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Posted 4 years ago

Andrew we welcome your custom and really appreciate the recommendation thank you. We wish you a wonderful holiday and look forward to hearing about it.

Posted 4 years ago

“First time dealing with Destination 2. Got through straight away to very helpful staff and processed my holiday straight away with document landing in my e-mail after 15 minutes. Great service.”

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Posted 4 years ago

We welcome your custom Lino and really appreciate the recommendation thank you.

Posted 4 years ago

“The girl that took my call answered the queries I had and booked my hotels in a very efficient manner”

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Posted 4 years ago

We are delighted to hear this thank you Alex.

Posted 4 years ago

“Used this company a few times now. Always a great service with friendly, helpful staff that allow for great flexibility with your holiday.”

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Posted 4 years ago

Thank you for your feedback, we really appreciate it William.

Posted 4 years ago

“Promt and good sevice”

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Posted 4 years ago

Kevin thank you for commenting.

Posted 4 years ago

“Very easy to colaborat”

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Posted 4 years ago

Thank you we are pleased to hear this.

Posted 4 years ago

“Being told on the phone that they can’t email me the quote we just went over, somewhat reluctantly, because they are too busy and there are 12 people waiting is not the kind of service I expected from you. I rang back to speak to the guy to book it, the lady said he’d call me me back in a min. That call didn’t come. Ironically I booked online a more expensive trip to Dubai. I understand it’s busy times in your industry but people are spending a lot of money on travel and this one guy was far off good customer service. V disappointed. I’ve just spent 2.2k on a trip to Dubai with you guys and unfortunately would rethink to recommend.”

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Posted 4 years ago

Nicholas we are sorry to hear about this experience. Quotes are not usually emailed since prices are live and may not stay the same when a booking is actually made if the suppliers alter them. A verbal quote effectively is not guaranteed if not booked straight away. This is the main reason they are not sent and the time taken to do so in such circumstances is not productive. Our lines have been extremely busy lately as travel begins to resume, and we regret that all of this was not expressed better. But we do take on board your comments about promised return calls and thank you for your honest opinion. We welcome your custom and are sure that any future experience with us will be to your satisfaction.

Posted 4 years ago

“Great service from start to finish. Tracey was attentive, listened to what we want, and then got us the exact holiday at a superb price. Can highly recommend!!”

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Posted 4 years ago

Craig thank you for commenting, our consultants do strive to achieve the best for our customers.

Posted 4 years ago

“Very good”

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Posted 4 years ago

We appreciate your comment, thank you.

Posted 4 years ago

“Fantastic service”

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Posted 4 years ago

Thank youi Nasim, we are pleased you found this the case.

Posted 4 years ago

“Spoke to Tracy over the course of a few days - booked my holiday for me and was very helpful, and didn’t rush me”

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Posted 4 years ago

This is wonderful to hear, and we will let Tracy know.

Posted 4 years ago

“Never used Destination2 before . The service we received from Kirsty was superb and we would have no hesitation to use you again”

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Posted 4 years ago

Your new custom is valued Laurence and we thank you for commenting.

Posted 4 years ago

“Really professional team thanks a lot”

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Posted 4 years ago

We are delighted to hear this thank you Adlane.

Posted 4 years ago

“Excellent customer service. Highly recommended.”

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Posted 4 years ago

Thank you Andrew we appreciate your recommendation.

Posted 4 years ago

“I spoke to a lady called Kirsty Fox who listened to what I wanted and came back to me with just what i asked for. Nothing was too much trouble for her and I was very happy with the service provided x”

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Posted 4 years ago

Deborah thank you for your feedback, we really appreciate it and will pass it on to Kirsty.

Posted 4 years ago

“Such a great experience dealing with Nadine NE137 @ destination2. Let’s hope our holiday for my 50th birthday goes ahead in October. Thank you Nadine and destination2.”

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Posted 4 years ago

We are very pleased to hear this, thank you for commenting and we will ensure Nadine knows.

Posted 4 years ago

“Fantastic service from Kelly Bateman. Nothing was too much trouble and our booking was handled smoothly and efficiently and then our change to flight was also handled promptly. Very impressed with the whole process and the friendly manner in which she dealt with our questions.”

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Posted 4 years ago

We will pass your comments on thank you, and your time taken to place a review is appreciated Valerie.

Posted 4 years ago

destination2.co.uk is rated 4.8 based on 4,053 reviews