“Quick responses. too early to comment on my prescription as I have only just started using it. will give an update when I see the results. but consultation and shipping were quick. Let's hope the formula works.”
Hi there,
Thank you for taking the time to share insights of your experience so far. We look forward to supporting you further to achieve your skin goals! Please be advised that every treatment should be used for at least 6-8 weeks in order to give the medicines the chance to take effect. Your treatment progress is monitored by our dermatology team every 12 weeks to assess progress and determine the next steps.
Should you require any assistance regarding your treatment with us, you can reach out to our friendly Customer Care team via our contact form: https://bit.ly/dmtcahelp
Take care,
The team at Dermatica
Hi there! Thank you for taking the time to share insights of your experience so far. We look forward to supporting you further to achieve your skin goals! Please be advised that every treatment should be used for at least 6-8 weeks in order to give the medicines the chance to take effect. Your treatment progress is monitored by our dermatology team every 12 weeks to assess progress and determine the next steps.
Should you require any assistance regarding your treatment with us, you can reach out to our friendly Customer Care team via our contact form: https://bit.ly/dmtca
Take care,
The team at Dermatica
Hi Lidia,
Thank you for taking the time to share insights of your experience so far. Over the last year we’ve been working incredibly hard on our cosmetic skincare formulations to ensure we have the best products for your daily routine. We'd like to thank you for your feedback, we have passed this to the relevant team, so we can continue to improve our products for everyone!
Take care,
The team at Dermatica
“Only 3 so far products are easy to order they come the next day but haven't seen any real difference yet Only week 5 so hopefully some results in time.”
Hi Amanda,
Thank you for taking the time to share insights of your experience so far. We look forward to supporting you further to achieve your skin goals! Please be advised that every treatment should be used for at least 6-8 weeks in order to give the medicines the chance to take effect. Your treatment progress is monitored by our dermatology team every 12 weeks to assess progress and determine the next steps. Please note that this is a long-term treatment, and although we should start to see more improvements at the 12-week mark, we do anticipate it taking longer than this to see significant results. To see significant visible changes in your skin, it will take some patience and persistence with your treatment plan.
Our Team is always on hand to help with any issues related to our products and they can provide you with advice; You can reach us by following this link: https://bit.ly/dmtca
Take care,
The team at Dermatica
Hi Rashida,
Thank you for taking the time to share insights of your experience so far. We look forward to supporting you further to achieve your skin goals!
Every treatment is prescribed on an individual basis, and everyone’s skin is different, so we recommend using your formula for 6–8 weeks to give it plenty of time to take effect. Your treatment progress is monitored by our dermatology team every 12 weeks to assess your progress and determine your next steps. Remember, you can track your progress via your dashboard throughout your skin journey. You can contact us at any time to check in — our dermatology team is happy to help. If you have any further questions, please don’t hesitate to contact us.
Take care,
The team at Dermatica
“Quick response and clear communication - but too early to tell the effects of products - I have high hopes though and like the fact I can track and converse with my dermatologist whenever.”
“not sure what is happening
face can get quite red in the heat
Maybe you can tell me what the issue is. Is my skin looking beter than when i first started? Can you show me what to look for?”
“Oh dear, this sun screen missed the mark for me. It’s greasy on my skin and makes me look like a shine ball. Such a shame. The temptation is to then use powder to take the shine away, but you need to re-apply the sun screen every two hours so you’d then be smearing make up around. Such a shame. I’ve been really impressed with the prescription skin care but this isn’t good for me. It’s also causing the odd spot.”
“I'm only able to use every second or third night so it's too early to say if it's making a difference but I'll carry on and review again further on down the line 😊”
“Initially disappointed to be prescribed something which I have tried before (adapalene) at an equal percentage with only 1 additional active (niacinamide) at a lower percentage than I was using prior to contacting Dermatica. I was hoping for something not readily available or previously used to treat my acne with the added characteristics of treating my other skin concerns. Time will tell if effective (I have been asked to review after 1 week) but I was expecting a more bespoke dermatological prescription. Ordering process and despatch was very quick.”
“Dermatica formula cream are best but I can order pigmentation treatment I'm still waiting your team are not delivered sorry but it's true .I m tired for your support team nd email also but no order delivered thanxs”
“I have just started products to use and I might give better feedback sometime later once I start getting results. However the delivery service is really good.”
