Hello Spencer,
Thank you for your kind review, we are delighted to hear the delivery was fast and you have provided a 5 start review!
Take care,
The team at Dermatica UK
Hey Chrissy,
Thank you so much for your 5 star review! I am so happy to hear you are getting on well with the product.
If you need further help please do reach out
Take care
The team at Dermatica
Hello Valerie,
Thank you for your kind words. We understand it’s disappointing that US sales are closing, and we appreciate your support and sharing your feedback.
Kind regards,
Team Dermatica
“While I can’t speak to the effectiveness of the product yet, the ordering and shipping process was easy and fast. So appreciate that. The product also was packaged simply without a bunch of excess packaging for the recycling or trash bin. I really appreciate that.”
Hi Kimberly,
Thank you for sharing your feedback. We’re glad the ordering and shipping were easy and fast, and that you appreciated the minimal packaging.
Kind regards,
Team Dermatica
Hi Debra,
Thank you for your kind review. We're glad to hear the product works well for your rosacea and that you’d recommend it.
If you need anything else, please reach out.
Kind regards,
Team Dermatica
Hi Jael,
Thank you so much for the kind words and for sharing your feedback. We’re glad you love the products and appreciate hearing you think highly of our team.
Kind regards,
Team Dermatica
“Such a shame that Dermatica is closing in the US! I just bought 5 bottles of the 20% AzA while I look for other alternatives to my routine. It has served so well for my skin allergies 😔”
Hello Stephannie,
Thank you for sharing your experience. We understand it’s disappointing that Dermatica is closing in the US, and we’re glad to hear the azelaic has been helpful alongside your skin allergies.
Take care,
Team Dermatica
“I purchased Azaliac Acid 15% and I have to say it is an amazing product. I have used other formulations of this product that leave white residue on my face. This one is perfect and works very well for my mild rosacea. Excellent and would recommend highly.”
Hi Dee,
Thank you for your wonderful review. We’re glad Azaliac Acid 15% works well for your mild rosacea and that you haven’t experienced any white residue with this formulation.
Should you need any further help please do get in touch
Take care,
The team at Dermatica
“My husband has recurring rosacea and was prescribed an expensive azeelaic acid cream. The prescription cream was a higher dosage than the Deratica cream but works just as well. He only needs it for flare ups but it takes away the redness and inflamed veins. We have ordered this again and are sorry that they are closing US operation.”
“I think it’s sad that Dermatica is closing its US operations. I first learned about your Azelaic cream from YouTube comments. That peak my curiosity and I ordered a bottle of it for myself. I really like the formula, it is elegant. It’s not like the typical cream format that is hard to spread. It’s got nice slip to it which makes spreading it so easy. I hopr you can reconsider and still make this product available in the US. Azelaic 15-20% is such a game changer for so many people who have rosacea and hyperpigmentation and who want to feel more confident about their skin. It also helps tretinoin work better.”
Hello Aisha,
Thank you so much for getting in touch to share your wonderful feedback.
We know this is disappointing for our US customers, particularly those who have trusted Dermatica with their skin over time, and this was not a decision we took lightly. We’d like to thank all of our members for being part of the Dermatica community, and for choosing us to support your skin goals.
Take care,
The Team at Dermatica
Hello there,
Thank you for your kind words about the quick shipping and the quality of the product. We're glad you're happy with your purchase.
Take care,
The team at Dermatica UK
“I don’t have my package. It's hard to even write to you with a problem. The parcel got stuck at the post office and I don't know what to do next and I really wanted the cosmetic I ordered.”
Hello Patryja,
Thank you so much for your review.
A member of our customer care team has reached out to you to help you further with this.
Our team are always on hand to help with any queries you have, please do reach out if your require further support.
Take care
The team at Dermatica
Hello Tracy,
Thank you for your lovely review. We’re thrilled to hear your skin has improved and you’ve been with Dermatica for a year.
Take care,
The Team at Dermatica UK
