“The product is decent, but the bottle unfortunately is not. I received a brand new bottle and as you can see in the video, the pump is completely useless. An unfortunate waste of a high-priced skincare product.”
“This is a great cleansing gel for very problematic skin; after just a few uses, the skin becomes less shiny, breakouts disappear, and its appearance becomes healthier”
Hey Jaspreet,
Thank you for your wonderful feedback. We will be selling this in the US until stocks run out.
If you need further help please do let me know.
Take Care
The team at Dermatica
Hi Sherat,
Thank you for the fantastic feedback. We are so happy to hear you are pleased with the product.
If you ever need anything, we’re here to help.
Warm regards,
Team Dermatica
“I would subscribe to get the vitamin C but it lasts six weeks and you send a new container out once a month so I will end up with too much which will the degrade. Could you have an option where you can define the subscription time?”
Hello Martin,
Thank you for your feedback,
You do have the option to amend dispatches online.
How to change your dispatch date:
1. Log in & go to your dashboard.
2. Click 'change date' or scroll down to 'manage subscription' at the bottom of your dashboard
3. Choose your next dispatch date
4. Click 'next' then 'save changes'
If you need further help you can reach out to our friendly customer care team who would be happy to help!
Take care
The team at Dermatica
Hi Aida,
Thank you for sharing this. We hope it helps and that you’re happy with the results. If you need anything at all, we’re here to help.
Kind regards,
Team Dermatica
Thank you for the great feedback! We’re glad to hear the product works well for you and that delivery and packaging met your expectations. If you experience any side effects you need help with, you can reach out to our friendly customer care team at any time.
Kind regards,
Team Dermatica
Fantastic to hear that collagen powder actually works for you! Thanks for letting us know. If you ever need anything, we’re here to help. Take care.
Kind regards,
Team Dermatica UK
Fantastic to hear the ordering was easy, and that shipping and prices met your expectations. If you need anything else, we’re here to help.
Kind regards,
Team Dermatica
“My skin doesn’t need a treatment at the moment, I have continued using the face wash and moisturiser twice a day. My skin feels so balanced. Prices are good too. Really impressed.”
Hi there,
We’re really glad to hear your skin feels balanced and that you’re enjoying the face wash and moisturiser. If you ever need anything, we’re here to help.
Kind regards,
Team Dermatica UK
Hello Kara,
Thank you for your feedback.
Your order is marked as delivered. A member of the team have reached out to support you further with this.
We look forward to hearing from you soon.
Take care
The team at Dermatica
“I recently discovered this site through a search for azaleic acid serums, only to find out that the US-based site is unfortunately shutting down. It's too soon to review the efficacy of the product I purchased; however, placing my order on the site was not an issue, and shipping and delivery were timely. I also like the design of the cardboard packaging and how all of the contents are recyclable.”
Hello,
Thank you so much for your review.
We are happy to see the positive feedback, we will keep selling in the US whilst stocks last.
If you need any support at all, our team are on hand to help.
Take care
The Dermatica team
