Dermacare Direct Reviews

Name: Dermacare Direct
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.80

4.8 Rating 1,959 Reviews

96 %

of reviewers recommend Dermacare Direct

4.8

Based on 1,959 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare Direct 5 star review on 17th November 2025

Anonymous

Anonymous // 01/01/2019

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“Yes would recommend. Parcel got lost and they helped me sort it out quickly.”

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Posted 7 years ago

“Acceptable service”

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Posted 7 years ago

“I had no problems ordering. Easy to navigate and help when I wanted it,”

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Posted 7 years ago

“Extremely disappointed with the service. Item was despatched over a week ago. Still not arrived. Delivery tracking service says ‘unavailable,’ Emailed your customer service. No reply as yet.”

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Posted 7 years ago

Hi Sorry to hear you haven't received your order. We have checked and your order was dispatched by us on the 18th March but unfortunately Royal Mail have confirmed your parcel was lost in transit. Once we received this information we resent your parcel. We can see from the tracking that your order has now been received. Apologies for the delay in receiving your product. Enjoy your product! Kind regards Dermacare

Posted 7 years ago

“Very varied website and prompt delivery. i use them all the time!”

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Posted 7 years ago

“Always very helpful. Would recommend.”

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Posted 7 years ago

“Product arrived very quickly and exactly as ordered. Very pleased.”

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Posted 7 years ago

“Fast delivery and great Comms. The product range is amazing. I have problem skin and the only way to keep it under control is using the products I buy here !”

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Posted 7 years ago

“I've been ordering from Dermacare for 2 years I think, the service is always efficient and the product so far has never been damaged. Quick delivery. 👍🏼”

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Posted 7 years ago

“I had a small issue with the delivery and was sorted out immediately.”

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Posted 7 years ago

“Very helpful service. Good prices and quick delivery as well.”

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Posted 7 years ago

“Very good and quick. Would recommend.”

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Posted 7 years ago

“Just wanted to say what a wonderful company and very friendly staff”

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Posted 7 years ago

“Speedy delivery of my favourite products... Jan Marini”

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Posted 7 years ago

“I live in the US where I can't get the dermatitis cream that I like. I've been using DD for several years now without complaint. The product comes usually in a week to 10 days which is great for international shipping. I would highly recommend ++”

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Posted 7 years ago

“It feels lovely on your skin but I thought it would wear better considering it wasn’t cheap. I have only had the abdominalplaaty one for 11 days & it losing stick & curling at the edges!!!! No real signs of the scar fading yet but as I say only been 11 days. Meant to last 6 weeks but I don’t hold out much hope sadly Deborah Maaters”

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Posted 7 years ago

“Nice prices and good products. Work well for me,”

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Posted 7 years ago

“Very good service and prices. WOuld use again”

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Posted 7 years ago

“Easy to use website with fast delivery. Had a cycling accident that resulted in some facial injuries that required stitching. Doctor prescribed this for me to use for a few months but wanted to continue using it for a bit longer, it’s been nearly 3 months and the scars are still in the process of changes so can’t really see what the result will be for another 3 months but will use this twice a day till then. Lovely smooth silky consistency and good that you can use make up over as I don’t really like people seeing the marks on my face which are still red in colour. Hopeful that this will reduce any scarring :)”

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Posted 7 years ago

“Easy to use, helpful telephone advice, good products.”

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Posted 7 years ago

Dermacare Direct is rated 4.8 based on 1,959 reviews