Dermacare Direct Reviews

Name: Dermacare Direct
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.80

4.8 Rating 1,931 Reviews

96 %

of reviewers recommend Dermacare Direct

4.8

Based on 1,931 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare Direct 5 star review on 17th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer service. Orders delivered promptly to Australia.”

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Posted 3 years ago

“Fabulous - I haven't used this company before but was impressed. Good price on the product I wanted and it arrived speedily. Will definitely use again and explore what else they stock . Enjoying the Colorescience faceshield :)”

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Posted 3 years ago

“Dermacare are a wonderful company to deal with. They have a wide range of excellent products and their skincare advice is second to none. Their customer service is excellent and you are kept updated about your orders and they always arrive promptly.”

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Posted 3 years ago

“Everything was so smooth and easy to order on the website. Love that I could choose free samples to try. Will definitely be using Dermacare again!”

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Posted 3 years ago

“The ordering system was very easy and my items arrived very quickly. Very good service. Great service, delivery and advice. Would recommend”

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Posted 3 years ago

“You promised a 10% discount if I signed up to the newsletter on first purchase and then it was impossible to input upon payment. Felt scammed.”

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Posted 3 years ago

Hi Please note this is a £40 minimal spend that's why the code didn't work. This is stated at the sign up process. Kind regards Dermacare

Posted 3 years ago

“Will only use this Company now, no hassles experienced & can always get what I want.”

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Posted 3 years ago

“Always easy to order and sales team very friendly.”

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Posted 3 years ago

“I called the customer support because I was not sure what to buy. I have not tried the products recommended yet but hopefully, they will work for me.”

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Posted 3 years ago

“I have ordered from Dermacare several times. No problems so far.”

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Posted 3 years ago

“I highly recommend this brand, they have great creams, once again ordered a cream from the DermaCrutic C25 and I am very happy.Fast delivery all the time .Thank you for good service.”

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Posted 3 years ago

“I really wanted the product to work because it was less expensive than SiO patches. Also because these were clear for the face and SiO were not. I do not like how thick they are. I did not see as good of a affect as the competitors. I also did not like that the edges do no seem to actually have what it needs to have to fully work. You can see that while wearing them. Like I said, I really was excited to get them but wont be purchasing again.”

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Posted 3 years ago

“Excellent. Really pleased with the price and the speed of delivery. Everything perfect, I would definitely shop with Dermacare again :)”

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Posted 3 years ago

“Excellent service and customer experience!”

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Posted 3 years ago

“Excellent service. Ordered one day came the next !!”

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Posted 3 years ago

“Good website to follow. Products arrived quickly and in good condition. The on-line order offered two sample products but there was no more sample products available, this was disappointing”

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Posted 3 years ago

“You have a wide range of options to buy. I rang your customer service several times. You always kind, helpful and supportive with me. I like your special offers. The delivery service is quick I am personally very happy with you.”

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Posted 3 years ago

“Good advice and prompt delivery !”

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Posted 3 years ago

“Top class and a brilliant service.”

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Posted 3 years ago

“Ordered and arrived promptly. Very satisfied.”

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Posted 3 years ago

Dermacare Direct is rated 4.8 based on 1,931 reviews