Dermacare Direct Reviews

Name: Dermacare Direct
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.81

4.8 Rating 2,046 Reviews

96 %

of reviewers recommend Dermacare Direct

4.8

Based on 2,046 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare Direct 5 star review on 17th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely products. Really good service. Very helpful staff and always fast delivery.”

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Posted 4 years ago

“An excellent range of quality products not found anywhere else, very fast delivery.”

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Posted 4 years ago

“Great service from Dermacare. My products arrived quickly and I was able to choose samples to try before buying. Thank you.”

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Posted 4 years ago

“Excellent customer service. I wanted to express how happy I am with the service I received from Dermacare Direct. Their customer service was extremely helpful and knowledgeable about some products and an online order that I wanted to place. Amazing customer service is hard to come by, thank you.”

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Posted 4 years ago

“I did not receive the package itself and could not follow with courier”

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Posted 4 years ago

Hi Mallikarjunaiah, Your parcel was delivered to you on 22nd September. Please see tracking details below, and the photo by the postman confirming proof of delivery of the parcel to your address. https://www.royalmail.com/track-your-item#/tracking-results/JH713968273GB Kind regards, Dermacare

Posted 4 years ago

“using now for 2 months, 70 years old. the open pores on nose an chin have reduced substantially. Worth the money.”

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Posted 4 years ago

“Love my vitamin C serum. Had orders before but Medik8 is definitely different. My skin is more luminous, smoother and even. With out a doubt I will repeat”

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Posted 4 years ago

“Good service, quick delivery and cheaper than anywhere else. Will definitely buy from Dermacare again.”

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Posted 4 years ago

“Good service, quick delivery and cheaper than anywhere else. Will definitely buy from Dermacare again.”

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Posted 4 years ago

“Very good service , quick delivery ,competitive price thankyou”

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Posted 4 years ago

“I purchased Derma serum have not seen any difference after using it for nearly a month certainly does not do what it says”

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Posted 4 years ago

“I was very happy with my shopping experience here at Dermacare. Came across some interesting products that I so far are quite brilliant. Too early to provide feedback on everything as yet... but I'm sure I'll be back to re-order”

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Posted 4 years ago

“I have been a customer of Dermacare Direct pretty well since it started and to this day, although it has grown in size and product diversity, I receive the same caring and professional service as I received from day 1. Dermacare Direct keeps right up to date with the new developments in the world of skincare and that is a far from easy task these days. The staff are hugely knowledgeable about all the brands they stock. Ordering is straightforward and delivery efficient. Five stars are very well deserved.”

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Posted 4 years ago

“Always very happy with service and products l have received from dermacare .”

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Posted 4 years ago

“Good customer service. Orders delivered promptly to Australia.”

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Posted 4 years ago

“Fabulous - I haven't used this company before but was impressed. Good price on the product I wanted and it arrived speedily. Will definitely use again and explore what else they stock . Enjoying the Colorescience faceshield :)”

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Posted 4 years ago

“Dermacare are a wonderful company to deal with. They have a wide range of excellent products and their skincare advice is second to none. Their customer service is excellent and you are kept updated about your orders and they always arrive promptly.”

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Posted 4 years ago

“Everything was so smooth and easy to order on the website. Love that I could choose free samples to try. Will definitely be using Dermacare again!”

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Posted 4 years ago

“The ordering system was very easy and my items arrived very quickly. Very good service. Great service, delivery and advice. Would recommend”

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Posted 4 years ago

“You promised a 10% discount if I signed up to the newsletter on first purchase and then it was impossible to input upon payment. Felt scammed.”

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Posted 4 years ago

Hi Please note this is a £40 minimal spend that's why the code didn't work. This is stated at the sign up process. Kind regards Dermacare

Posted 4 years ago

Dermacare Direct is rated 4.8 based on 2,046 reviews