Dermacare Direct Reviews

Name: Dermacare Direct
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.81

4.8 Rating 1,947 Reviews

96 %

of reviewers recommend Dermacare Direct

4.8

Based on 1,947 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare Direct 5 star review on 17th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the product I wanted was available and was delivered very quickly - happy customer”

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Posted 6 years ago

“Great service and great product. My new 'go to' website.”

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Posted 6 years ago

“My experience with Dermacare Direct has always been good. Products are competitively priced and despite the free delivery my items have always arrived well packaged and very promptly. The team answer questions and make evidence based suggestions. I am happy to reccomend.”

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Posted 6 years ago

“Unfortunately you will receive no sample”

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Posted 6 years ago

“Easy to order. Package received promptly. I could find some products that are not widely available, so I'm happy for that.”

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Posted 6 years ago

“it feels good to use”

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Posted 6 years ago

“Buying at Dermacare is very easy, and the customer service is very helpful Will surely buy again at Dermacare”

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Posted 6 years ago

“easy to order online , delighted with my product which arrived on time ... would recommend...sue”

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Posted 6 years ago

“Great service fantastic products !!”

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Posted 6 years ago

“Good products at good prices that I can't find anywhere else”

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Posted 6 years ago

“Just keeps my r”

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Posted 6 years ago

“Very helpful and informative, I was given great suggestions about which products to use and great customer care, I’m very happy with my experience with Dermacare direct”

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Posted 6 years ago

“Yes would recommend as they were very helpful.”

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Posted 6 years ago

“Excellent service. Fast delivery & well priced. Will be using again.”

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Posted 6 years ago

“Yes would recommend.”

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Posted 6 years ago

“Great all good. Thanks.”

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Posted 6 years ago

“Wonderful service and friendly staff”

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Posted 6 years ago

“Customer service is unbelievably poor. I received 2 faulty items and they are not replying to my emails. Link on website says you have to pay £4 handling fee for each item plus pay for postage if returning anything. I will never buy anything from here again.”

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Posted 6 years ago

Hi Jenny, Thank you for contacting us. Kate has tried to contact you via email and phone but has been unsuccessful. Faulty products need to be returned to us but not at the expense of the customer. Please get back in touch so we can help you further. Kind regards Dermacare

Posted 6 years ago

“Best ever recovery and repair cream for your face”

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Posted 6 years ago

“Happy for I bought”

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Posted 6 years ago

Dermacare Direct is rated 4.8 based on 1,947 reviews