Dermacare Direct Reviews

Name: Dermacare Direct
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.80

4.8 Rating 1,926 Reviews

96 %

of reviewers recommend Dermacare Direct

4.8

Based on 1,926 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare Direct 5 star review on 17th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I always telephone. They know who I am and send my order soon as possible. Lovely, polite people. Faultless service. Thank you.”

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Posted 7 years ago

“I am very happy to do a review but i can't. I still did not receive my order. It's been 2 weeks of waiting. Hope you can do something about this.”

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Posted 7 years ago

Hi Your parcel was processed and shipped to Canada promptly but was unfortunately lost in transit via the carrier. We resent your order again, tracking it along the way. After a slight delay in customs it finally reached you. Enjoy your product! Kind regards Julie Customer Service Manager

Posted 7 years ago

“I’ve been using this product for some time now and I’m pleased with the results.”

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Posted 7 years ago

“Absolutely fantastic service, which is always fast and efficient.”

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Posted 7 years ago

“It's been a life changer. Within 2 days everything is now gone. Bless you guys and the science behind this”

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Posted 7 years ago

“Great company, wonderful products - the know their stuff”

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Posted 7 years ago

“Helpful and products arrived promptly. asked for an advice which got me in a really helpful journey regarding my skincare routine.”

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Posted 7 years ago

“Good services”

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Posted 7 years ago

“The service was fantastic and I am very happy with the product Will be ordering more skincare products soon”

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Posted 7 years ago

“Items arrived on time . Products were as described. Many thanks”

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Posted 7 years ago

“Easy to order from webpage, item arrived quickly and was just what I was looking for!”

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Posted 7 years ago

“The prices here are good and the ordering process is quick and easy. Would definitely recommend.”

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Posted 7 years ago

“Being 40 but constantly being told I’m I look 30 is so nice to hear, but the products I use from dermacare direct have had a big part to play. I highly recommend them to everyone, from gentle skin care regimes, to something a little more intense, they have the products to suit everyone.”

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Posted 7 years ago

“Good product arrived on time”

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Posted 7 years ago

“Dermacare Direct offer a great all round service. Their product knowledge is second to none. I love it when they publish their honest personal products reviews on their blog. They are very helpful by offering skin care and product advice by email or over the phone. They have a fantastic product selection and delivery is always very prompt.”

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Posted 7 years ago

“brilliant service terrific products .my skin has never felt or looked so spot free ..”

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Posted 7 years ago

“Second time ordering and very pleased with quick delivery and efficient service.”

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Posted 7 years ago

“Discovering the particular product that I purchase from DermacareDirect has quite frankly been the most important cosmetic discovery I have made in decades of struggle and certainly a confidence giving life changer. Allied to the friendly, warm expertise that I have encountered when contacting and the efficiency with regard to dispensing and it all adds up to being a magical discovery for me.”

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Posted 7 years ago

“Very prompt delivery, great product - excellent results in softening & reducing scar tissue.”

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Posted 7 years ago

“I purchase all of my skin care through dermacare direct. I use different brands and a range of products from face wash to moisturizers to protection. Great customer service , prompt shipping and I love my trial size products I receive with my purchase to try new stuff.”

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Posted 7 years ago

Dermacare Direct is rated 4.8 based on 1,926 reviews