Dermacare Direct Reviews

Name: Dermacare Direct
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.80

4.8 Rating 1,927 Reviews

96 %

of reviewers recommend Dermacare Direct

4.8

Based on 1,927 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare Direct 5 star review on 17th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was incredibly quick and ordering very easy. Very happy with the service. I would definitely recommend and use again and again.”

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Posted 8 years ago

“Really works; only dislike it doesn’t stick as well after about 6 uses I’ve ordered the cleaning solution so hopefully that will improve the eye pads. However I have ordered more because they really do take away my eye creases”

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Posted 8 years ago

“Quick efficient and very simple”

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Posted 8 years ago

“Great, concise choice of skincare from reliable brands, competitively priced and quick service.”

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Posted 8 years ago

“Amazing service very quick and product turned up in 100% prefect condition”

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Posted 8 years ago

“The cream is amazing it has cleared all my red patches on my face in a couple of days, I highly recommended this product and have so to a few friends already”

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Posted 8 years ago

“Excellent range of products with prompt delivery and no extra P&P surprises such as custom tax. I used to order from America and nearly always paid P&P AND then received an annoying card from my postman telling me I had to go to the post office and pay duty on top. Often this was £12-£15. I am delighted to be able to buy from the UK instead. I am a professional Classic model in my 50's and have excellent skin thanks to a lifetime of care and investment in decent products.”

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Posted 8 years ago

“Excellent customer service, great product selection with fantastic pricing!!”

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Posted 8 years ago

“I found that Dermacare Direct have good customer service, they are easy to contact, there is a human being who answers the call, and any issue I had was quickly resolved. Dermacare Direct have a great range of products that are not offered on many sites, the goods arrrive as promised in a timely fashion.”

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Posted 8 years ago

“Relatively quick delivery and competitively priced”

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Posted 8 years ago

“Dermacare have always been very helpful with advice and when ordering are always prompt and efficient. Excellent customer service.”

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Posted 8 years ago

“Your service is brilliant.”

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Posted 8 years ago

“Great stuff”

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Posted 8 years ago

“I love Jan marni products I'm just frustrated as the pump doesn't work on my face face and was kindly sent another out but still doesn't work yet?! Still to be resolved .. but the products work so well I've used them years.. my skin is much improved when use them and will continue to use them.”

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Posted 8 years ago

“The products I ordered arrived quickly.”

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Posted 8 years ago

“very happy 😀”

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Posted 8 years ago

“Very speedy delivery Rolly does what it says on the tin.”

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Posted 8 years ago

“Item arrived quickly”

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Posted 8 years ago

“Good service”

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Posted 8 years ago

“Site easy to use product arrived quickly cream I purchased was lovely and has definitely helped.”

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Posted 8 years ago

Dermacare Direct is rated 4.8 based on 1,927 reviews