Dermacare Direct Reviews

Name: Dermacare Direct
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.81

4.8 Rating 1,947 Reviews

96 %

of reviewers recommend Dermacare Direct

4.8

Based on 1,947 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare Direct 5 star review on 17th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent range of products with prompt delivery and no extra P&P surprises such as custom tax. I used to order from America and nearly always paid P&P AND then received an annoying card from my postman telling me I had to go to the post office and pay duty on top. Often this was £12-£15. I am delighted to be able to buy from the UK instead. I am a professional Classic model in my 50's and have excellent skin thanks to a lifetime of care and investment in decent products.”

Helpful Report

Posted 8 years ago

“Excellent customer service, great product selection with fantastic pricing!!”

Helpful Report

Posted 8 years ago

“I found that Dermacare Direct have good customer service, they are easy to contact, there is a human being who answers the call, and any issue I had was quickly resolved. Dermacare Direct have a great range of products that are not offered on many sites, the goods arrrive as promised in a timely fashion.”

Helpful Report

Posted 8 years ago

“Relatively quick delivery and competitively priced”

Helpful Report

Posted 8 years ago

“Dermacare have always been very helpful with advice and when ordering are always prompt and efficient. Excellent customer service.”

Helpful Report

Posted 8 years ago

“Your service is brilliant.”

Helpful Report

Posted 8 years ago

“Great stuff”

Helpful Report

Posted 8 years ago

“I love Jan marni products I'm just frustrated as the pump doesn't work on my face face and was kindly sent another out but still doesn't work yet?! Still to be resolved .. but the products work so well I've used them years.. my skin is much improved when use them and will continue to use them.”

Helpful Report

Posted 8 years ago

“The products I ordered arrived quickly.”

Helpful Report

Posted 8 years ago

“very happy 😀”

Helpful Report

Posted 8 years ago

“Very speedy delivery Rolly does what it says on the tin.”

Helpful Report

Posted 8 years ago

“Item arrived quickly”

Helpful Report

Posted 8 years ago

“Good service”

Helpful Report

Posted 8 years ago

“Site easy to use product arrived quickly cream I purchased was lovely and has definitely helped.”

Helpful Report

Posted 8 years ago

“I have been using this product for only a week. I must admit that my facial skin areas are looking more smooth and plumy. I have noticed a difference in my hands.”

Helpful Report

Posted 8 years ago

“Ive still not received my order.”

Helpful Report

Posted 8 years ago

Hi Tony, I am sorry to hear that you have not received your parcel. I have tracked your item via the Royal Mail website and it states that your parcel was delivered to either yourself or to a neighbour on the 3rd November. Please check with your neighbours and any surrounding buildings to ensure that nobody has accepted your parcel on your behalf. If you are still having trouble with your order, please contact me directly at emma@dermacaredirect.co.uk and I will investigate into this further for you. Thank you, Emma Customer Service Manager

Posted 8 years ago

“I found the products I was searching at a good price”

Helpful Report

Posted 8 years ago

“Its great to be able to buy high quality products from a reputable company! Awesome service!”

Helpful Report

Posted 8 years ago

“Great service, arrived well within the time. No problems at all. Very happy with product as well. Cleared my eczema within 24 hours. No other cream I've tried ever worked.”

Helpful Report

Posted 8 years ago

“Easy to use website. Product delivered very quickly. No hassle at all.”

Helpful Report

Posted 8 years ago

Dermacare Direct is rated 4.8 based on 1,947 reviews