Delcor Reviews

Name: Delcor
Address: Delcor house, Double Row, 13 Headlands Business Park, Northumberland
Rating: 4.95

5.0 Rating 822 Reviews

99 %

of reviewers recommend Delcor

5.0

Based on 822 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Delcor:

Delcor fly the flag for British craftsmanship with made-to-measure sofas and chairs.

Our furniture is made to last a lifetime: we happily apply a 50 year guarantee all our solid birch frames. While the fabric is totally up to you, with over 10,000 of the best designer fabrics and leathers from around the world to choose from. We offer delivery to your home direct from the workshop, and we'll assemble your sofa on site in the event of any access problems.

Visit us at one of our four stunning destination showrooms around the country and talk to our Designers about creating an original Delcor piece for your home. Find us in Fulham, Cheshire, Seaton Delaval or Stamford, or call us on 0191 237 1303 for help and advice.

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134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The helpfulness and patience of the staff was brilliant. The furniture manufacture is excellent and the precision of the matching fabrics and the upholstery in general is perfect.”

Helpful Report

Posted 7 years ago

Hi, Thank you very much for taking the time to leave us such a great review. Fabric matching is indeed quite an art and I have some excellent staff who have perfected this talent over many years of being with Delcor. I am delighted you are so pleased with the end result! Kindest regards Rick Petini Managing Director

Posted 7 years ago

“This review relates to the re-upholstering of a small Designer sofa that we bought many years ago (itself an indication of the long-term reliability of Delcor products). Chris couldn't have been more helpful with initial suggestions on fabric choice and other details and once we had made decisions on those, the rest of the process went very smoothly, to and including re-delivery on schedule before Christmas.”

Helpful Report

Posted 7 years ago

Hi Mr Goodman I am so pleased to hear that your experience with Delcor has been a good one. As you rightly state in your review, our products are indeed built to last! Please be assured that your compliments will be passed onto Chris. Wishing you all the very best Rick Petini Managing Director

Posted 7 years ago

“From our first visit I found Delcor very efficient. All of my decisions were checked and confirmed to ensure I got exactly what was ordered. On the day of delivery the delivery men were professional, friendly and helpful. I am very happy with my sofa.”

Helpful Report

Posted 7 years ago

Hi Ms Wallace Thank you very much for your 5* review. I'm delighted to hear that everything went according to plan with your order and that your experience with Delcor was a good one ~ from start to finish. Your praise will indeed be forwarded on to all departments concerned. Best wishes Rick Petini Managing Director

Posted 7 years ago

“We ordered a new bed from Delcor for our master bedroom. The choice of material was fantastic and meant we were able to bespoke the design to fit with our decor. The customer service was first rate. The team were professional, friendly and able to give advice and guidance on what would work best for our needs. The bed came within the specified timeframe and was delivered with the upmost care into our home. I would definitely recommend Delcor to anyone wanting a bespoke item for their home. The quality of the product is outstanding and worth every penny!”

Helpful Report

Posted 7 years ago

Hi Mr & Mrs Clewes Thank you for taking the time to leave such a great review. Its a lovely boost when we receive confirmation that we are providing our customers with a first rate service. We pride ourselves on quality and we are thrilled that you are so happy with your purchase. Kindest regards Rick Petini Managing Director

Posted 7 years ago

“I am delighted with my two sofas. From start to finish the service I received from delcor was excellent, and was topped off with efficient and capable delivery men. I have already recommended you to several friends who have admired my new look living room.”

Helpful Report

Posted 7 years ago

Hello Mrs Shama Thank you very much for your lovely review and for recommending us to your friends! We are delighted that your experience was such a good one! Best wishes Rick Petini Managing Director

Posted 7 years ago

“Excellent service up to and including delivery. Couldn't be happier!”

Helpful Report

Posted 7 years ago

Hi Thank you so much for your 5* review. It is always music to my ears each time we receive such positive feedback and I'm so pleased that you enjoyed your Delcor experience. Please do get in touch if there is anything further we can help you with. Kind regards Rick Petini Managing Director

Posted 7 years ago

“Excellent service and beautiful products - matching bed frame and chair. We would recommend Delcor.”

Helpful Report

Posted 7 years ago

Hi Mr & Mrs Griffiths Thank you very much for taking the time to leave this 5* review. We are so proud of what we do and the beautiful products that we manufacture - it is fantastic to hear that you agree and that your Delcor experience has been a great one. Best wishes Rick Petini Managing Director

Posted 7 years ago

“From choosing what we wanted to delivery the process was made very easy by the knowledge of the staff and their assistance throughout .The furniture arrived exactly when we wanted it and is of great quality at a great price .We would not hesitate in buying from Delcor in the future and would recommend them one hundred per cent to anyone wishing to buy a quality product ,many thanks S.J.Cole”

Helpful Report

Posted 7 years ago

Dear Mr & Mrs Cole Thank you for your most informative and positive review following delivery of your Delcor upholstered furniture. I am pleased to learn we have fulfilled your order to your expectations and that you are delighted with the quality as well as the price of your Chair. It is most reassuring when Customers recognise and appreciate the level of service and product knowledge demonstrated by my staff as you have in this review, believe me when I say it is a most welcome boost to staff morale for which I thank you. I trust you will enjoy many years of comfort with your Delcor furniture and should you have any further requirements please do not hesitate to come back to us. Thank you and kind regards Rick Petini, Managing Director Delcor Limited

Posted 7 years ago

“All of the team members we encountered were so helpful, knowledgeable and very professional, but most importantly they were so very patient as I took hours/ days to choose my fabric. They delivered our sofas absolutely on time and they are beautiful.”

Helpful Report

Posted 7 years ago

Hi Mr & Mrs Walker I'm so glad that everything went according to plan with your order and that you are so pleased with the end result. Its an important decision to get every aspect just right and isn't something that should be rushed! Thank you so much for your 5* review! Best wishes Rick Petini Managing Director

Posted 7 years ago

“Very attractive showroom, a warm welcome from the staff with exceptional service. Beautiful fabrics to choose from with attention to detail...therefore, I hugely recommend you choose Delcor to furnish your home! From start to delivery it was extremely efficient!!”

Helpful Report

Posted 7 years ago

Dear Delcor Customer Thank you most sincerely for your most positive and informative review and also your award of 5* following delivery of your Delcor upholstered furniture. I am sure you will agree that I have a most fabulous and knowledgeable Team around me, from the Showroom staff all the way through to the Delivery guys, each and every one ready and willing to provide a high level of Customer Service. Again I thank you for your wonderful review and should you have any further requirements pleas do not hesitate to come back to us. Kind regards Rick Petini, Managing Director Delcor Limited

Posted 7 years ago

“First class staff Julie provided an exceptional amount of help and advice to help us choose the best products for our needs First Class Service First Class Product”

Helpful Report

Posted 7 years ago

Dear Mr & Mrs Robertson Thank you for taking time to provide such positive feedback and award 5* following delivery of your furniture, which you describe as First Class. A fabulous compliment if ever there was one, thank you so much. Julie will be delighted to learn she has a personal mention in your review and that you appreciated her assistance and advice in making those all important decisions such as model, interiors and fabrics etc. Not an easy task given the thousands of fabrics we have available in store. Again I thank you for your First Class review and should you have any further requirements please do not hesitate to come back to us. Kind regards Rick Petini Managing Director, Delcor Limited

Posted 7 years ago

“I purchased my Suite from your Stamford shop and took delivery a few weeks ago. I'm absolutely delighted with it, beautifully upholstered and well made. My thanks go to Andrea who was marvellous, she was very patient as I found it difficult to choose the colour and fabric, it was no trouble to her to have samples sent to me and look through many of your sample books. I would also say the two men who delivered the furniture on a wet dark evening, were very efficient and cheerful...thank you”

Helpful Report

Posted 7 years ago

Dear Mrs Bowman Thank you for your most informative review and award of 5* following delivery of your Delcor upholstered furniture. I am pleased to learn you are delighted with the quality and finish of your sofa and chair and also the level of service and knowledge shown by Andrea, who will be thrilled to learn she has a personal mention in your review. I am not an advocate of the hard sell approach, we prefer Customers to feel comfortable, relaxed and at ease in our Showrooms and make as many visits to us as is necessary, in order to make those all important decisions. Again I thank you for your positive feedback and trust you will enjoy many years of comfort with your Delcor upholstered furniture. Kind regards Rick Petini Managing Director, Delcor Limited

Posted 7 years ago

“We’ve just taken delivery of our new Eaton sofa & petit chair which was promised in time for Christmas, absolutely fabulous we are both highly delighted with the quality and finish. Delivery was on time with polite and friendly staff. The furniture showroom and staff are and absolute credit to delcor. We really do highly recommend them. Than you .”

Helpful Report

Posted 8 years ago

Dear Mr Weston Thank you so much for leaving such positive feedback and awarding 5* following delivery of your Delcor upholstered furniture. I am thrilled to learn you are delighted with the quality and finish of your furniture and also the level of service you experienced from my staff, from start to finish. You are correct in saying they are a credit to Delcor, I appreciate that I have a very good knowledgeable Team around me. I trust you will enjoy many years of comfort with your Delcor furniture and should you have any further requirements, please do not hesitate to come back to us. Thank you and kind regards Rick Petini, Managing Director Delcor Limited

Posted 7 years ago

“Just wish to thank all at Delcor for my beautiful Metro Sofa, covered in a beautiful designers Guild zinc velvet. My husband & I, are thrilled with our second purchase from Delcor. Fantastic quality & service from all the staff would highly recommend this company! I wouldn't shop any where else for my sofa furniture. Merry Christmas to you all x”

Helpful Report

Posted 8 years ago

Dear Mr & Mrs Keenan Thank you also for your glowing review and award of 5*, I think it is safe to say you are one very happy Customer and I am absolutely thrilled to learn you would not shop anywhere else. My compliments of the season and all best wishes to you for 2018. Please do not hesitate to come back to us should you have any further requirements in the future. Kind regards Rick Petini, Managing Director Delcor Limited

Posted 7 years ago

“Excellent service from beginning to end. High quality product. I bought a bed and will be gong back for sofa in the near future. Would highly recommend”

Helpful Report

Posted 8 years ago

Dear Mrs Frank I am most grateful to you for taking time to complete this most positive review and award of 5* following delivery of your upholstered bed. It is most reassuring to learn you would highly recommend us based on your recent experience and I look forward to welcoming you back into the Seaton Delaval store when you decide to proceed with a Delcor upholstered sofa. Thank you again and kind regards Rick Petini Managing Director, Delcor Limited

Posted 8 years ago

“Very helpful staff in the showroom. Extensive range of fabrics from which to choose. We had our two sofas recovered and they have come back, on time, and look just like new as promised. Couldn't be happier! Thank you.”

Helpful Report

Posted 8 years ago

Dear Mr & Mrs Matthewman Thank you for your most informative review and award of 5* following delivery of your refurbished sofas. I am pleased to learn you are delighted with the finish of your sofas and that we delivered on time as promised. My staff will be thrilled to learn you were also happy with the level of service you experienced and should you have any further requirements please do not hesitate to comeback to us. Kind regards Rick Petini Managing Director, Delcor Limited

Posted 8 years ago

“I bought a sofa 13 years ago from Delcor and decided to have it reupholstered and had excellent advice from Ray in King Road and when sofas were delivered I am really happy with choice of fabric and sofas are amazing.”

Helpful Report

Posted 8 years ago

Good morning Mrs Lampard Thank you for your most informative review and award of 5* following delivery of your reupholstered sofas and chair. Ray will be delighted to learn he has a personal mention, that you appreciated his input and that you are delighted and amazed with your rejuvenated furniture. Trusting you will enjoy another 13 years with your re-energised sofas and chairs and wishing all the best for the festive season. Kind regards Rick Petini Managing Director, Delcor Limited

Posted 8 years ago

“Very professional service, could not be faulted from the time sofas ordered until they were delivered. Very helpful staff in the show room, explained everything and were very welcoming.”

Helpful Report

Posted 8 years ago

Good morning Mr & Mrs Milne Thank you for taking time to provide such informative feedback and award 5* following delivery of your Delcor upholstered sofas. I am delighted to hear your Delcor experience has been a positive one from start to finish and the level of service and that the knowledge provided by all departments, as you say 'could not be faulted'. Again I thank you and should you have any further requirements please do not hesitate to come back to us. Wishing you a happy festive period Kind regards Rick Petini Managing Director, Delcor Limited

Posted 8 years ago

“The team at Delcor listen to what you want and provide excellent service without rushing. They deliver exactly what you ask them to do and the quality of the furniture is exceptional”

Helpful Report

Posted 8 years ago

Dear Mr & Mrs Swann Thank you so much for your most informative feedback and award of 5*. I am delighted your Delcor experience has been such a positive one from start to finish and I think it is safe to say you are happy with the quality and finish of your sofas and chairs and the service you experienced. Please do not hesitate to come back to us should you have any further requirements. Wishing you well over the festive period. Kind regards Rick Petini Managing Director, Delcor Limited

Posted 8 years ago

“Julie was very helpful and patient with us. She explained all the options very clearly and we appreciated her advice. The delivery went very smoothly and we are delighted with the furniture.”

Helpful Report

Posted 8 years ago

Dear Delcor Customer Thank you so much for your most positive feedback and award of 5* following delivery of your Delcor upholstered sofas. It is always most encouraging when an individual member of staff is mentioned personally and thanked for their assistance, patience and advice as Julie has been in your review. I am not an advocate of the 'hard sell' approach and prefer Customers to feel at ease, take their time and pay as many visits to the Showroom as is required to make those all important decisions such as model, fabric and cushion interiors. I am thrilled you are delighted with your finished upholstered sofas and should you have any further requirements please do not hesitate to come back to us. Wishing you happy times over the festive period. Rick Petini Managing Director, Delcor Limited

Posted 8 years ago

Delcor is rated 5.0 based on 822 reviews