Delcor Reviews

Name: Delcor
Address: Delcor house, Double Row, 13 Headlands Business Park, Northumberland
Rating: 4.96

5.0 Rating 797 Reviews

99 %

of reviewers recommend Delcor

5.0

Based on 797 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Delcor:

Delcor fly the flag for British craftsmanship with made-to-measure sofas and chairs.

Our furniture is made to last a lifetime: we happily apply a 50 year guarantee all our solid birch frames. While the fabric is totally up to you, with over 10,000 of the best designer fabrics and leathers from around the world to choose from. We offer delivery to your home direct from the workshop, and we'll assemble your sofa on site in the event of any access problems.

Visit us at one of our four stunning destination showrooms around the country and talk to our Designers about creating an original Delcor piece for your home. Find us in Fulham, Cheshire, Seaton Delaval or Stamford, or call us on 0191 237 1303 for help and advice.

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Delcor 5 star review on 27th November 2024

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have had our delcor sofa for 15 years and decided we needed a change! But after looking at all the other options out there we couldn't find anything comparable so decided to get our original sofa refurbished.From start to finish the service has been fantastic and we could not be any happier. We are so happy with our furniture and hope it will last at least another 15 years.”

Helpful Report

Posted 8 years ago

Dear Mrs Henderson Thank you so very much for taking time to complete this review and award 5*. I am pleased to learn you came back to us and that are delighted with not only the recover of your beloved Delcor furniture but also the level of service you experienced from start to finish which you describe as fantastic. As Managing Director it pleases me greatly when it is confirmed time after time in these reviews that Customers are delighted with not only the quality and comfort of their Delcor furniture but also with the level of Customer service experienced throughout the process from selection to delivery of their upholstered furniture. Again I thank you for your fabulous feedback and wish you another 15 years and more, of comfort with your refurbished Delcor sofa and chair. Kind regards Rick Petini, Managing Director Delcor Limited

Posted 8 years ago

“We bought sofas from Delcor almost 30 years ago. The company has just reupholstered them for us and they are like new. The records of our original purchase were supplied (impressive!). We received a lot of very helpful input from the London branch that we dealt with. The process went precisely to the timescale given to us at the store. The Transport Dept and delivery drivers could not have been more efficient and friendly. Most of all, we are thrilled with our reupholstered furniture together with two new armchairs we also bought from Delcor. Our sitting room has been transformed!”

Helpful Report

Posted 8 years ago

Dear Mr & Mrs Reynolds Wow, thank you for your fantastic, most informative review following delivery of your refurbished Delcor upholstered sofas. Firstly I am delighted you are thrilled with the refurbishment of your sofas and that it has transformed your sitting room, here's to another 30 years or more of comfort and relaxation! Secondly I am so pleased to learn yet again that my staff from the Sales Consultants right through to the Delivery Team provided you with such a pleasing level of Customer Service. As Managing Director it is always most reassuring to have it confirmed time and again that I have a fantastic team of staff behind me. Again I thank you most sincerely for taking time to complete the review and award of 5*. Kind regards Rick Petini, Managing Director Delcor Limited

Posted 8 years ago

“Service from showroom to completion so smooth & no pressure!”

Helpful Report

Posted 8 years ago

Dear Delcor Customer Thank you for completing the review and awarding 5* following delivery of your Delcor upholstered furniture. I am delighted your experience with us, from visiting the showroom to the delivery of your furniture ran smoothly and that you did not at any time feel under pressure. Should you have any further requirements please do not hesitate to come back to us. Kind regards Rick Petini, Managing Director Delcor Limited

Posted 8 years ago

“When we heard Delcor had an offer of refurbishing furniture previously purchased from them ,we were very interested. We loved our leatherthree piece but one chair was suffering from over work and was looking very tired. The chair went away for three weeks and was returned looking brand new! The leather matched our old furniture better than we expected.”

Helpful Report

Posted 8 years ago

Dear Mr & Mrs Price Thank you so much for your most positive feedback following delivery of your refurbished chair and I'm delighted to learn we have managed to supply a very good match to your original furniture, despite the age difference. I thank you too for your award of 5* based on your Delcor experience and should you have any further requirements, please do not hesitate to come back to us. Kind regards Rick Petini, Managing Director Delcor Limited

Posted 8 years ago

“Such beautiful sofas that look absolutely fantastic in our room. The expert design advice and support made sure we made the right choice for our home and our comfort. Vincent and Sue”

Helpful Report

Posted 8 years ago

Good afternoon Mr & Mrs O'Neill Thank you for taking time to complete the review and for providing such positive feedback following delivery of your Delcor upholstered sofas. I am thrilled to learn the sofas look fantastic in your home and you are happy with the style and comfort of your selected models. I am pleased that your Delcor shopping experience has been such a happy positive one and should you have any further requirements please do not hesitate to come back to us. Thank you and kind regards Rick Petini, Managing Director Delcor Limited

Posted 8 years ago

“Quality, service and professionalism.”

Helpful Report

Posted 8 years ago

Dear Mr & Mrs Peverley Thank you so very much for your positive feedback and award of 5* following delivery of your Delcor upholstered Chair. I trust you will enjoy many years of comfort and should you have any further requirements please do not hesitate to come back to us. Than you and kind regards Rick Petini, Managing Director Delcor Limited

Posted 8 years ago

“We are very happy with our new suit, excellent quality, terrific design and great service throughout. Thank you Tim & Jill, Whitley Bay”

Helpful Report

Posted 8 years ago

Dear Mr & Mrs Sibbald Thank you for your most informative review. I am delighted to learn you are happy with the overall design and quality of your modular corner unit, not to mention the level of customer service you experienced throughout. Thank you too for your award of 5* and I look forward to welcoming you again should you have any further requirements. Kind regards Rick Petini, Managing Director Delcor Limited

Posted 8 years ago

Dear Mr & Mrs Sibbald Thank you for your most informative review and reward of 5* following delivery of your upholstered furniture. I am delighted to hear you are very happy with the quality and design of your upholstered furniture and that the level of customer service you experienced from start to finish was consistent. I trust you will enjoy many years of comfort and should you have any further requirements please do not hesitate to come back to us. Thank you and kind regards Rick Petini, Managing Director Delcor Limited

Posted 8 years ago

“Friendly, helpful, professional service throughout. We were kept informed at all stages and despite there being a delay with obtaining the fabric the order was completed ahead of the revised schedule. This is the 3rd time we have used Delcor and we will definitely use them again.”

Helpful Report

Posted 8 years ago

Dear Customer Thank you for taking time to complete the review and award 5* following delivery of your recovered sofa. I am pleased to learn we kept you up to date with production etc and still managed to deliver to you within the given delivery window despite there being a slight delay in obtaining your selected fabric from our supplier. It is most reassuring that you have come back to us three times and would not hesitate to come back to us in the future, a recommendation indeed for anyone reading the reviews on our website. Wishing you many years of comfort on your refurbished Delcor sofa. Kind regards Rick Petini, Managing Director Delcor Limited Kind regards

Posted 8 years ago

Dear Customer Thank you for taking time to complete the review and award of 5* following delivery of your furniture. I am pleased to learn that despite the delay in obtaining your selected fabric, we were still able to deliver to you within the given time frame. Again I thank you for your most positive and informative review and should you have any further requirements, please do not hesitate to come back to us. Thank you and kind regards Rick Petini, Managing Director Delcor Limited

Posted 8 years ago

“From our initial visit to choose the sofa, to discussing options over materials and colours, to the actual delivery of the finished sofa, everything was perfect. Incredibly friendly and knowledgeable staff, and many thanks to the delivery men for their friendliness and good manners - all packaging removed from my home and not a mark on the newly redecorated room! The sofa is incredibly comfortable, beautifully made and perfect in all ways. I would have no hesitation in buying my next sofa from Delcor - other than the fact that the warranty means i may not have need for another sofa!”

Helpful Report

Posted 8 years ago

Dear Mr & Mrs Surrey, Thank you so very much for your most positive and extremely informative feedback following delivery of your Delcor upholstered furniture. I think you've covered everything, from selecting your fabric and model to the delivery of your upholstered corner unit. I am thrilled to hear you would not hesitate to come back to us, perhaps for an accompanying footstool or armcaps? Again I thank you for your fabulous review and I wish you many happy years of comfort on your Delcor furniture. Thank you and kind regards Rick Petini, Managing Director Delcor Limited

Posted 8 years ago

“A very good score hardly seems good enough. From the day I bought our sofa bed, some years ago now, I have been satisfied. The service which I have always received has been second to none and this time round at refurbishment stage was no exception. From start to finish I was well received, well informed and with both collection and delivery the two men were at our house at the time they stated. I do recommend Delcor and will continue to do so. From another extremely happy customer”

Helpful Report

Posted 8 years ago

Dear Mrs Woollett Thank you so very much for your most positive feedback and award of 5* following delivery of your refurbished Delcor sofa bed. I am delighted to learn we have fulfilled your expectations and more and that you would not hesitate to recommend us. Again thank you for your fabulous review and should you have any further requirements please do not hesitate to come back to us. Kind regards Rick Petini, Managing Director Delcor Limited.

Posted 8 years ago

“Well a huge thank you to the whole team at Seaton Delaval! The service I received from start to finish of this process has been second to none, from the selection stage to delivery. I was quoted an eight to ten week delivery period and my sofas arrived after nine weeks at the promised time this morning. I am absolutely delighted with the quality of the materials used, the workmanship and therefore the finished furniture. It has been an absolute pleasure doing business with Delcor.”

Helpful Report

Posted 8 years ago

Dear Customer Thank you for taking time to complete the review and providing such positive feedback following your Delcor experience. I trust you will enjoy many years of comfort and look forward to seeing you again should you have any further requirements. Kind regards Rick Petini, Managing Director Delcor Limited

Posted 8 years ago

“The service, delivery and quality of our sofa and chair, were and are exellent”

Helpful Report

Posted 8 years ago

Dear Mr Tomalik Thank you so much for providing such positive feedback following delivery of your Delcor upholstered furniture. Should you have any further requirements plese do not hesitate to come back to us. Thank you and kind regards Rick Petini, Managing Director Delcor Limited

Posted 8 years ago

“I was going through tough times and buying my new furniture was my project. Every time I went to Delcor I was helped with my decision and suggestions made. Everyone was so patient and I was very grateful for all the advice. My furniture is fabulous and I am more than happy with my new look living room. Thank you to all the staff.”

Helpful Report

Posted 8 years ago

Dear Mrs Bennett Thank you so much for your most positive feedback following delivery of your Delcor upholstered furniture. We are not advocates of the 'hard sell approach' preferring our Customers to feel welcome, relaxed and at ease in our showrooms. My staff are there to help in whatever way needed, they will stay in the background yet are 'on hand' should you need them. I am so pleased you are happy with your upholstered furniture and thank you again for your review and kind comments. Kind regards Rick Petini, Managing Director Delcor Limited

Posted 8 years ago

“Sofa loved by us all for 20 years now recovered and it is very exciting”

Helpful Report

Posted 8 years ago

Dear |Customer Thank you for your positive feedback and award of 5* following delivery of your refurbished Delcor sofa and footstool. It's amazing how a change of upholstery cover can transform your 20year old furniture into an exciting new piece of furniture in your home, as you say, very exciting. Wishing you another 20years of comfort on your Delcor refurbished sofa and footstool. Thank you and kind regards Rick Petini, Managing Director Delcor Limited

Posted 8 years ago

“After 15 years of family life my large Victorian sofa was looking rather shabby. On an outing to Stamford I spotted a Delcor shop and on impulse went in to browse around. Kathleen was absolutely lovely and so helpful. She even found details of my original sofa order! We discussed options for refurbishing and looked at different samples of material. Then a few weeks later, after receiving the samples and seeing how they worked in situ, I telephoned and placed my order. The process was simple and straightforward all the way through from collection of the old sofa to delivery of the 'new' one and what a difference it has made! No one would know that the sofa wasn't brand new...if it wasn't for the fact that I can't stop telling everyone about the fantastic service provided by Delcor! My sofa has a new lease of life and will now have pride of place for many more years to come.”

Helpful Report

Posted 8 years ago

Dear Mrs Parker Thank you for your most informative feedback following delivery of your Delcor refurbished sofa. It is amazing how a new upholstery cover and interiors can totally transform and rejuvenate your 'old' sofa into a 'new' sofa and as you say your sofa has a new lease of life. I thank you again for your most positive review and wish you another 15 years of comfort with your refurbished Delcor upholstered sofa. Kind regards Rick Petini, Managing Director Delcor Limited

Posted 8 years ago

“We love our new corner sofa. From start to finish the service was the best it could be. Quality, style and comfort it ticks all the boxes. Thank you Delcor wishing you continued success”

Helpful Report

Posted 8 years ago

Dear Mrs Darmanin I am delighted to hear you love your Soho Corner unit and that it ticks all the right boxes regarding quality, style and comfort. I appreciate your well wishes and trust you will enjoy many years of comfort with your upholstered furniture. Thank you and kind regards Rick Petini, Managing Director Delcor Limited

Posted 8 years ago

“Over the moon with my recovered suite. Looks, feels IS like a brand new suite!”

Helpful Report

Posted 8 years ago

Dear Mr & Mrs Walker Thank you for your award of 5* following delivery of your refurbished sofa and chairs. I am delighted to learn you are 'over the moon' following the refurbishment and that you feel as if you have a new suite. Again I thank you for taking time to supply such positive feed back and should you any further requirements at all, please do not hesitate to come back to us. Kind regards Rick Petini, Managing Director Delcor Limited

Posted 8 years ago

“Very comfortable, looks amazing, sturdy, well built, stylish, reliable delivery, very helpful staff in kings road London shop - not necessarily in that order.”

Helpful Report

Posted 8 years ago

Dear Mr Langman I think it may be safe to say you are happy with your Delcor upholstered sofa. A most informative and positive review for which I thank you most sincerely. I wish you many years of comfort with your Delcor upholstered sofa and should you require anything further please do not hesitate to come back to us. Thank you and kind regards Rick Petini, Managing Director Delcor Limited

Posted 8 years ago

“Excellent service. And excellent sofa”

Helpful Report

Posted 8 years ago

Dear Delcor Customer Thank you for completing the review with positive feedback and award of 5*. I trust you will enjoy many years of comfort on your Delcor upholstered sofa and should you have any further requirements please do not hesitate to come back to us. Thank you and kind regards Rick Petini, Managing Director Delcor Limited

Posted 8 years ago

“Thrilled with my sofa and chair, also the attention went choosing fabric. Thank you to every one involved. Mr Mrs Horner.”

Helpful Report

Posted 8 years ago

Dear Mr & Mrs Horner I am pleased to learn you are thrilled with your refurbished sofa and Made to Order chair as well as the attention paid to you by my staff in assisting you in making the important decisions such as fabric and interiors etc. I thank you for your positive feedback and award of 5* and trust you will enjoy many more years with your Delcor upholstered furniture. Should you require anything further, please do not hesitate to come back to us. Kind regards Rick Petini, Managing Director Delcor Limited

Posted 8 years ago

Delcor is rated 5.0 based on 797 reviews