Dannell's Limited Reviews

4.8 Rating 2,304 Reviews
96 %
of reviewers recommend Dannell's Limited
4.8
Based on 2,304 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Dannell\'s Limited Reviews
Visit Website

Phone:

01992 700311

Email:

info@dannells.com

Location:

Unit 13, Abbey Mead Industrial ParkBrooker Road
Waltham Abbey
EN9 1HU

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Dannell's Limited 5 star review on 3rd April 2024
Ben Thatcher
Dannell's Limited 5 star review on 2nd April 2024
Michelle Drew
Dannell's Limited 5 star review on 25th March 2024
Carolyn Allott
Dannell's Limited 5 star review on 17th March 2024
Michelle Longworth
Dannell's Limited 5 star review on 9th March 2024
Ruth Wainwright
Dannell's Limited 5 star review on 15th February 2024
Sarah Johnson
Dannell's Limited 5 star review on 10th January 2024
Sonja Crisp
164
Anonymous
Anonymous  // 01/01/2019
I have already reviewed, but just want to say again, how impressed I am with this company. Their professionalism, speed of response, knowledge and patience to the uninitiated, is second to none and very much appreciated.
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Posted 6 months ago
Sadly I had to return the lamp frames as they were not the shape I was expecting. The package arrived very promptly from order - but my return has not been acknowledged and no refund so far??!
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Posted 6 months ago
Excellent company to deal with from placing an order to delivery being kept informed every step is amazing
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Posted 6 months ago
The service and staff are very helpful and friendly I would like to thank all and would love to recommend this company to everyone thank you.
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Posted 6 months ago
This company is consistently, super efficient, courteous, helpful and keep their word. I used them previously and I needed to order some more stock. They located the item as I could not remember dimensions etc. Again they rushed the order as promised and called to confirm that it would be ready for collection. Great service.
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Posted 6 months ago
Easy order process Goods arrived in good time. Problem with delivery company as order delivered in two separate drops, but not Dannell's fault. Goods arrived in good condition Nice follow up email to check all OK Would order again and recommend to friend
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Posted 6 months ago
I have address with Aramex london and its linked to my address in Lebanon. My order was divided into 2 packages. I received one and the second was lost at Aramex office in UK as your Factory when they dispatched my order they forgot to mention my full right address, even though i already mention it when i ordered and i also sent email to ask and insist to mention the full one. They sent me confirmation that they did, but unfortunately, it wasnt and thats why not received to my address in Lebanon. I sent emails and the Factory manager kept confirming that the address was full and correct till i showed them the label that it wasnt. Anyway i did the full follow up till i founded my order and now it will be delivered to me in one week. So its delayed and in that case my lampshade date of delivery will be delayed too. I was really disappointed and i was always in contact with Diane who tried to help me and doing her best. But seriously i told her how an international company like yours do such a mistake and keep insisting that everything was right and this is the second time im having the same issue. I can only thank Diane who tried to assist me and do her best. And other services was poor.
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Posted 6 months ago
Great products, fantastic service, happy to be a repeat customer!
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Posted 6 months ago
So delighted with my purchases from Dannell and their excellent video made sure I made an amazing lampshade. Though rolling the wire frames was the trickiest part.
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Posted 6 months ago
Bought some cool melt glue sticks for as stated a cool melt gun. Sticks dia. dimension were not in the description (they should be) They are slightly large then specified by the gun itself. But luckily they do fit.
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Posted 6 months ago
Very quick delivery and a lovely colour
Dannell's Limited 5 star review on 6th October 2023
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Posted 6 months ago
Dannell's is a great firm. The team are really helpful, resolve any order issues quickly and the quality of product is excellent
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Posted 7 months ago
Great customer service and fast shipping. I received the order in the Philippines in just a few days. Thank you!
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Posted 7 months ago
I love these lampshade kits! So easy (I used wrapping paper not fabric) and come with helpful instructions. One sheet of wrapping paper makes three candle clip shades.
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Posted 7 months ago
Another great guy from Dannells. Excellent product packed very well and received super fast to NZ ! Thank you !
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Posted 7 months ago
Great choice of products.Just made my first pair of lampshades, easy to follow instructions and all components included. Quick delivery and good price. Thanks
Dannell's Limited 5 star review on 30th September 2023
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Posted 7 months ago
Great products, fast delivery!👏
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Posted 7 months ago
Such an easy process to purchase the lampshade kits online. Thanks Diane for your patience and help with freighting to Australia. It took what seemed like less than a week for the package to arrive! The kits themselves are very good and easy to put together. I can certainly recommend Dannells and will be ordering more kits in the future 🙏
Dannell's Limited 5 star review on 27th September 2023 Dannell's Limited 5 star review on 27th September 2023
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Posted 7 months ago
Great experience but sometimes it takes me a little while to find what I’m looking for as there’s so much to choose from and distract me!😂 Keep going as you are, you’re doing a fab job! Thanks Dannells.
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Posted 7 months ago
Good website and prompt delivery.
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Posted 7 months ago
Dannell's Limited is rated 4.8 based on 2,304 reviews