“This was my second purchase with cutting edge knives and will not be the last. Fantastic blades, it’s great to have financing options. Purchasing knives is an addiction that I have fully embraced!”
“Very quick and free delivery, product was well packaged and even though there was a couple of dents in the packaging box, there was apparently a complication with the delivery company, the knife was undamaged.”
“I brought these as a gift, and these arnt by any means cheap items. And the box come absolutely battered and ripped. Not happy nor impressed. And I couldn’t find a customer services line to complain. Shocked for the price that they would send items out like this. And the damage was not due to transit”
Hi Alice,
I've just found your email now and replied directly - I can assure you we never restock or sell damaged products unless they've very clearly marked as seconds which this was not so I can only assume based on the photos you provided that the box was indeed damaged in transit and looks like they were crushed somehow splitting the box.
Naturally we'd be happy to arrange for a return and either replacement to be sent or a refund so please either reply to our email or drop a line to us at hello@cuttingedgeknives.co.uk and we can get this resolved asap for you.
Best,
James.
“Very good service, fast dispatch and delivery. Any issues always addressed quickly. I've easily spent almost £1400 with these guys over the last 6 years, and have many tabs currently open!”
“Wonderful people and very nice experience to buy from them. Great knife at a good price and the shop was very easy to liaise with. The service is first class. Thoughtfully packed and with blue plasters in case in enthusiasm! Arrived next day.
Will definitely shop again.
Bread knife is of high quality and excellent price.”
“You guys never disappoint - I bought this knife for my brother's 21st birthday and it is a real beauty. I highly appreciate your accurate and honest descriptions of all your knives and the fast delivery. You also have a lovely collection of handmade Japanese knives. I will be back for more haha!”
