Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,698 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,698 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“One if the baubles I had ordered was broken, contacted Custom Gifts by email who sent me a replacement. Great service.”

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Posted 4 years ago

“We ordered a personalised cushion as a gift for our daughter. Lovely product. Sent very quickly and although we had a small problem it was resolved very quickly and with no fuss. If you’re looking for a special gift, would definitely recommend.”

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Posted 4 years ago

“Great product loved the personal message on the flag it was well received as a Christmas gift. Would definitely buy items from here again.”

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Posted 4 years ago

“My partner loved his gift, excellent quality and would defo order again in the future”

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Posted 4 years ago

“My granddaughter is very happy with her Harry Potter blanket. Good postage too.”

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Posted 4 years ago

“Excellent service & quality... both son in law & brother loved the wolves beach towels. Quick delivery, will definitely order again .. A****”

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Posted 4 years ago

“Love it deffo order again”

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Posted 4 years ago

“Ordered a towel with a name on it. Excellent and quick service”

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Posted 4 years ago

“Bought this for my husband for Christmas. Arrived well in time frame, but parcel was quite damaged, however the towel was not. My husband was thrilled to bits and said "that's not going in the bathroom it's going on the wall"”

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Posted 4 years ago

“I ordered a personalised towel for my son as one of his gifts from his Grandparents. Lovely quality, great service and both Grandparents and 12year old very impressed.”

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Posted 4 years ago

“Very happy with my order”

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Posted 4 years ago

“Very good service. Replied to my e mails and kept me up to date. Beautiful, personalised child rocking chair. My granddaughter loves it. Thank you”

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Posted 4 years ago

“We ordered different harry potter cushions for our 3 youngsters who are big potter fans . Absolutely fantastic brilliant quality”

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Posted 4 years ago

“Great LUFC towel with Grandsons name on. He loves it, thank you.”

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Posted 4 years ago

“After I contacted your co re not receiving my goods after a week or so I received my goods. I was very pleased that I received before xmas as this was a present for my granddaughter. You were very helpful so thank you and I would use your company again”

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Posted 4 years ago

“Quick delivery Great quality Grandson loved it”

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Posted 4 years ago

“Perfect gift.”

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Posted 4 years ago

“Great product and service”

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Posted 4 years ago

“Excellent customer service, extremely helpful, loved the cushions. Highly recommend.”

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Posted 4 years ago

“Received the products within sort period of time very happy with all of them thank you”

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Posted 4 years ago

Custom Gifts is rated 4.3 based on 3,698 reviews