Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,697 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,697 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed an order for a personalised towel.Arrived quickly but unfortunatly there was a fault with it. No response to first email sent but very quick and efficient service after i sent second one a couple of days later. Replacement was fine and good quality. Would i use this site again??.....yes i think so”

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Posted 5 years ago

“Good product , a bit slow on the delivery but would recommend”

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Posted 5 years ago

“Cheers. Good work”

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Posted 5 years ago

“Excellent product great quality delivery super fast & excellent customer service”

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Posted 5 years ago

“Goods received on time Thank you”

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Posted 5 years ago

“I recently wrote a review saying i hadn't received my item! But it arrived today so i thought i better write another! Although it took a little while to arrive it has turned up and i love it! Great quality! I would just suggest that they leave off the email about writing a review until people have received it 😂 but really great product!”

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Posted 5 years ago

“Really good size and colourful. A little bit patchy in areas but sure it will just wash off!”

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Posted 5 years ago

“Lovely towels. Arrived early. Look great. Nice fabric. Lovely printing . If I have one criticism. They could do with been a bit bigger. They are more bath towels than beach towels. But they will still be a lovely surprise for my friends. Also maybe add 2 tassels on the bottom edges for a fun touch”

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Posted 5 years ago

“I purchased the personalised beach towel which is great will definitely purchase more.”

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Posted 5 years ago

“Good item”

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Posted 5 years ago

“Towel was as expected really so I’m not really disappointed. It could have done with being thicker that’s all . That’s the only reason I only gave it 4 🌟”

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Posted 5 years ago

“QUICK DELIVERY GOOD QUALITY”

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Posted 5 years ago

“I didn't realize that the towel was micro fibre but on the whole for the price it is pretty good”

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Posted 5 years ago

“Good product, delivered in five days, ordering again.”

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Posted 5 years ago

“Customer service was great. Quality of the product was a little bit disappointing for the price, but it didn't put me off purchasing another beach towel, however I wouldn't have if it wasn't in the sale.”

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Posted 5 years ago

“The product was really good quality. The service was excellent &my package arrived quickly”

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Posted 5 years ago

“great my son will be chuffed quick delivery!!”

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Posted 6 years ago

“Didn't look at the size dimensions before ordering, was expecting a beach towel size, The quality of the product is excellent though.”

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Posted 6 years ago

“Very good quality, and fast delivery”

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Posted 6 years ago

“Bought a towel with brother in laws name on easy to use app and arrived a few days later good service”

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Posted 6 years ago

Custom Gifts is rated 4.3 based on 3,697 reviews