Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,697 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,697 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The towel is very good quality. The only critism is it isn't Sheffield Wednesday blue but its still OK.”

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Posted 5 years ago

Hi Kenneth Thanks for your honest feedback. This is an officially licenced product with Sheffield Wednesday, as such they have supplied us with the colours to use and have approved the product itself. This is the first time we have heard that the towel colour is not correct. But as it is an official product we will monitor our customer feedback to see if any one else raises this as an issue, and go back to the club if needs be. Many thanks, Tom

Posted 5 years ago

“Customised towel was good quality, however delivery took a while.”

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Posted 5 years ago

“Lovely for gifts.,Arrived quickly and seem to be good quality.”

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Posted 5 years ago

“Ordered 2 personalised towels, very pleased lovely quality”

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Posted 5 years ago

“The quality & delivery time were very good”

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Posted 5 years ago

“The item was as described and fully satisfied.”

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Posted 5 years ago

“Looks good. A bit fiddly trying to to remove all the packaging. My girth could maybe use a little xtra length to the belt but happy with the result. Delivery time was good so happy days”

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Posted 5 years ago

“Received order, good quality & arrived on time”

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Posted 5 years ago

“Quality was good, took a while to arrive and communication was not great”

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Posted 5 years ago

“Very happy”

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Posted 5 years ago

“The colours of the towel were very good, however i feel the the thickness of the towel is a little thin, its more like a blanket than a towel”

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Posted 5 years ago

“Quick delivery. Disappointed in the quality of towel.”

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Posted 5 years ago

“Great gift”

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Posted 5 years ago

“Nice towel that arrived quite quickly”

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Posted 5 years ago

“all towels which we ordered were as ordered with all the correct personalisation, slight hiccup with the delivery of part of the order, but was soon put right after communication with yourselves”

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Posted 5 years ago

“Ordered football towel when it came it was marked. Got onto customer service and sorted out and new one sent.”

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Posted 5 years ago

“Arrived in good time and looked exactly as it did in the picture”

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Posted 5 years ago

“The goods arrived promptly and were well packed and the printing of my daughter's name on the towel was very good. Very pleased overall, though I was hoping the thickness of the towel would have been more substantial.”

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Posted 5 years ago

“Quick delivery and arrived when said it would. Can't review item at this stage as given as a present”

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Posted 5 years ago

“quick service”

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Posted 5 years ago

Custom Gifts is rated 4.3 based on 3,697 reviews