Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,697 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,697 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very impressed with the towel and cufflinks I got and was of good quality and quick to arrive”

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Posted 5 years ago

“Arrived quickly but no notification that it had been dispatched or delivered. Very good value product though”

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Posted 5 years ago

“Brilliant now flying high on my flag pole showing everyone”

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Posted 5 years ago

“Came quick and as described”

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Posted 5 years ago

“Sturdy product, legs took p a lot of room so I fixed them to desk dividers with command strips. I would deficitely recommend this product.”

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Posted 5 years ago

“Item very well priced and arrived quickly. Blanket is printed well and is nice quality but it's got one corner that's poorly cut, it looks stretched and not the quality I would have expected if went elsewhere which makes me think these are seconds...”

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Posted 5 years ago

“Only complaint is how long it took to come. 3 weeks 😡”

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Posted 5 years ago

Hi Peter Thanks for your honest feedback. I am sorry that we were running a little behind with orders. This is due to the social distancing measures we have had to put in place to ensure the safety of our staff. I do hope this is okay. Many thanks, Tom

Posted 5 years ago

“Lovely items once we eventually received them. We chose the pillow cases and tbe Labrador cushions and very pleased with all of them”

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Posted 5 years ago

“Counter top screen arrived very quickly and well packaged. Easy to assemble and although small, perfect for my shop requirements.”

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Posted 5 years ago

“Yep good service ......quick and efficient”

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Posted 5 years ago

“As described, well made, easily constructed. Arrived in a timely manner. Not been used yet as we are not open. But would appear to fit the bill.”

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Posted 5 years ago

“My order was quick and just what I wanted”

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Posted 5 years ago

“Easy to navigate website, pretty prompt delivery considering the situation right now (May 2020). Also quick and easy returns service if needed.”

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Posted 5 years ago

“I purchased a Thank You NHS flag and whilst it is good quality and made in Britain I am disappointed that the colours are quite faded whereas on the website they looked very vibrant, quite difficult to read the message on it when it is quite wishy washy.”

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Posted 5 years ago

“Great service, nothing was too much trouble. Product arrived faulty but within 3 days a replacement was received in pristine condition. Thank you”

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Posted 5 years ago

“Great product quick delivery, possibly just a little over priced though”

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Posted 5 years ago

“like the mug although it was slightly wonky!”

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Posted 5 years ago

“Good service, receive my item within 3 days”

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Posted 5 years ago

“Got it fairly fast with all the restrictions in place”

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Posted 5 years ago

“Good web page”

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Posted 5 years ago

Custom Gifts is rated 4.3 based on 3,697 reviews