Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,697 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,697 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just the job for what I want Ann as a Leeds fan ok”

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Posted 4 years ago

“Item now delivered , its perfect .Thank you”

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Posted 4 years ago

“arrived on time, good product, well packaged”

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Posted 5 years ago

“Really impressive and exactly as pictured on the advert.”

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Posted 5 years ago

Author didn't leave any comments.

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Posted 5 years ago

“Looks really nice the text should have been bigger. Looks bigger in the picture than it actually is. I bought size medium which fits my cocker spaniel perfect although she is really small for her bread.”

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Posted 5 years ago

“Does the job but expensive for what it is”

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Posted 5 years ago

“Good deckchair nicely personalised , though not made in UK as advertised”

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Posted 5 years ago

Hi Steve Thank you for your review. I can confirm the wood work is made over seas but all the print and product is put together and finished in the UK. We wish we could make more in the UK but we do not have enough partners for this at the moment but watch this space as we are always growing this side of our business. Thanks Stuart

Posted 5 years ago

“Good value for money Does the job well”

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Posted 5 years ago

“Towel was very good but I felt it was a bit thin. It’s a gift and I haven’t given it yet so no idea how it will be received.”

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Posted 5 years ago

“Very happy with the dog bed and within the delivery time”

Custom Gifts 4 star review on 17th July 2020

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Posted 5 years ago

“Although we gad a slight problem with our order. It was dealt with very efficiently and we are awaiting our replacement. A very good experience shopping with this company”

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Posted 5 years ago

“My dog loves his new dog bed. Very good quality and great price 2 .”

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Posted 5 years ago

“We have recently ordered two of the small reception Covid19 screens. We open again in early July but feel sure it will create a suitable screen between our staff and clients but also allow people to view the neccessary area and follow the social distancing required.”

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Posted 5 years ago

“Easy system for ordering and I was kept up to date with order process . Satisfied with product”

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Posted 5 years ago

“Very pleased”

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Posted 5 years ago

“So disappointed in this company , i ordered a towel with name printed on, on 30th may didnt arrived till till 20th june, as it was friends birthday it was to late for birthday, when i looked at it , it was more orange than a red towel it had pink patches over it, and was so thin you could see white patches coming through, actually i was upset to think ive paid good money, for very poorquality, i will neva use this site again.”

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Posted 5 years ago

“Great towel dad loves it”

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Posted 5 years ago

Hi Rebecca Thanks for your honest feedback. I am sorry that we were running a little behind with orders. This is due to the social distancing measures we have had to put in place to ensure the safety of our staff. I do hope this is okay. I can now see that your item has been delivered. Are you able to update your feedback to reflect the quality of the towel that you had orderered? Many thanks, Tom

Posted 5 years ago

“Great product but couriers didn’t deliver when they were supposed to.”

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Posted 5 years ago

“good service easy to use website”

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Posted 5 years ago

Custom Gifts is rated 4.3 based on 3,697 reviews