Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,697 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,697 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice item, good quality”

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Posted 4 years ago

“I ordered the Harry Potter cloak personalised, for my sisters for Christmas. It took longer than expected to come and didn’t really have any communication of when it was dispatched or out for delivery. I had to check myself. However, thankfully it has come for Christmas, great quality!”

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Posted 4 years ago

“Well packed and looks great. Giving as a gift and am sure it will be well received. Thank you”

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Posted 4 years ago

“Ordered 2 designs of towels personalised, don't feel as thick as expected, hopefully fluff up after washed. But very happy with how names are printed on the product. Delivery was on time as advertised on the site.”

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Posted 4 years ago

“All good 😬”

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Posted 4 years ago

“Not bad overall waited a bit longer than what I wanted but I guess was made from scratch Overall good”

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Posted 4 years ago

“Great product didn't take too long to arrive”

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Posted 4 years ago

“Really pleased with my personalised item & good quality”

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Posted 4 years ago

“Very happy with the throw and delivered on time”

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Posted 4 years ago

“So pleased with my blanket and with the way I was kept up to date with the delivery tracking. The blanket is amazing and well worth the money.”

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Posted 4 years ago

“Nice quality but please ensure you allow ample time for ordering if required urgently”

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Posted 4 years ago

“Looks pretty good and fair price”

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Posted 4 years ago

“Very pleased with gift for my grandson. Well made.”

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Posted 4 years ago

“Item as advertised, good service and delivery”

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Posted 4 years ago

“I love the idea of personalised football towels etc AS GIFTS. My granddaughter won a place in the under 16 team of our local Academy. However, being as I am disabled, immobile and in my mid 60’s I KNOW I am out of touch with prices and I personally thought at £20 they are a little expensive - but that could REALLY be down to me with being out of touch these days. They also appear extremely thin although could thicken up on first washing? That said, as a one off gift for Christmas I certainly was NOT put off by the price and actually purchased THREE of them. So, in all honesty, I HAVE to give them a “thumbs up” AS a special gift - but, for me, NOT as a gift in general. 👍👍👍 PS I am stating here that they took longer than they normally would because the surname of one was longer than the “permitted” number of characters so special dispensation was sought to proceed with my order - this was purely the reason it took longer to deliver and I accept that and was grateful that my order was fulfilled x”

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Posted 4 years ago

“Good little present for the Rovers mad boy! Bought for a 4th birthday present, decent sized towel.”

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Posted 4 years ago

“Dog bed is lovely”

Custom Gifts 4 star review on 28th November 2020

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Posted 4 years ago

“The items I purchased were of excellent quality. The order came in two parts which confused me. It would be good to notify customers that this may happen. I would definitely buy from you again.”

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Posted 4 years ago

“Lovely customised gift that was packaged well”

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Posted 4 years ago

“Very pleased with my purchase, winging its way to Australia, a Xmas gift for my son in law thank you custom gifts”

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Posted 4 years ago

Custom Gifts is rated 4.3 based on 3,697 reviews