Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,698 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,698 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“I was fully expecting a fleecey blanket, what I received was a flat piece of material. A pancake is thicker than this ‘blanket’ This is completely useless! Have emailed them. To say I am disappointed is an understatement!”

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Posted 3 years ago

“Love it, got for my mum's 60th and arrived on the day of her birthday even though I ordered to late and I wasn't expecting it to arrive on time. Great quality and a good size. Thanx”

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Posted 4 years ago

“I ordered a personalised flag on 20/08/21, the website stated 7 days delivery. When I hadn't received my flag within the 7 days i checked the website again to see the delivery had changed to 10 - 14 days. Ive just checked again and it states my expected delivery is 8th September but still i haven't received it. Be prepared to wait longer. 3 weeks with a bank holiday, 14 days but I still haven't received it. Emailed them twice but had no reply.”

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Posted 4 years ago

“Absolutely love it arrived quickly and great price will be ordering again”

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Posted 4 years ago

“Good quality for the price”

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Posted 4 years ago

“Absolutely love it.. Great quality.. and one very happy grandad 😀”

Custom Gifts 5 star review on 1st September 2021

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Posted 4 years ago

“Was thrilled with Cardiff city towel amazing quality friend I gave it too was thrilled with it. Excellent delivery 😊”

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Posted 4 years ago

“Absolutely thrilled with the personalised fleece blanket I purchased it was a fab size just right for cwtching under. It took a week but stated this at checkout so wasn’t disappointed. The price was great very reasonable & putting it together was surprisingly easy. Will definitely purchase again - would highly recommend”

Custom Gifts 5 star review on 30th August 2021

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Posted 4 years ago

“Bought as a gift from my daughter for her dads birthday he loved it photos and material both excellent quality”

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Posted 4 years ago

“Hi made our special hoodies and tee shirts nothing is too much trouble. Very fast service will definitely recommend these guys. Thanks agai.”

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Posted 4 years ago

“Very satisfied with product and delivery.”

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Posted 4 years ago

“Very pleased with the quality of the product, exactly what I was after.”

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Posted 4 years ago

“Outstanding”

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Posted 4 years ago

“Still waiting. Been over 2 weeks for something that didn’t need to be “prepared”/not bespoke.”

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Posted 4 years ago

“arrived on time”

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Posted 4 years ago

“Well made to specifications, reasonable delivery time”

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Posted 4 years ago

“Good quality 👌🏻”

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Posted 4 years ago

“Ordered a blanket for my mothers birthday with a few of our sheep on. She loved it! Came back better than I’d have asked for absolutely lovely! Not a real fluffy, light blanket though. But still lovely and cosy and great quality, physically and visually. Thanks!”

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Posted 4 years ago

“I recently ordered a wallet with a photo of my dad and late mother for a gift for my dad for his birthday, when it arrived i was very disappointed to see the photo did not resemble any of my parents especially my late mother”

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Posted 4 years ago

“Disappointing. Ordered 2 personalized advent calendars got a email saying they've been delivered? Yet the account saying something else emailed to then be told I'm being refunded due to them not stocking them.... Why are they on the website to purchase if they don't sell them?”

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Posted 4 years ago

Custom Gifts is rated 4.3 based on 3,698 reviews