Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,685 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,685 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“Absolutely over the moon with the custom made flag! Highly recommend Thank you so much”

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Posted 1 year ago

“Late and unresponsive”

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Posted 1 year ago

“Better than I expected and good value for money”

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Posted 1 year ago

“My friend will love his towel just because it’s his team and his age. Could have been a bit thicker would be my only comment but still a lovely gift”

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Posted 1 year ago

“Great flag great quality great price highly recommended”

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Posted 1 year ago

“Wonderful gift for my granddaughter, beautifully personalised and delivered quickly. I emailed customer service a couple of times and got an immediate response. Thank you for great service!”

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Posted 1 year ago

“If you have a problem they are very quick to respond and will try to solve the problem ASP”

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Posted 1 year ago

“Having received my order for a photo chopping board I was astounded to see they obviously hadn't viewed the photos before it was printed as all the heads were chopped off so absolutely no use Never order from them again their rubbish”

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Posted 1 year ago

“After more than a month, the order is not fulfilled and there is no response when I email to enquire about the progress. I hope to receive an explanation and refund soon.”

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Posted 1 year ago

“Item came after a month of ordering, chips on the wooden handle bars and then a crack in the base of the rocking horse including cracked paint. I have emailed and haven't received an email back. Ink on the personalised name has smeared all over the wood. Terrible and broken”

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Posted 1 year ago

“Rubbish. 1-2 day delivery con. Missed the event I order it for. Production time not evident. Need min 5 days to arrive. No offer of refund”

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Posted 1 year ago

“Brilliant customer service. Fast delivery”

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Posted 1 year ago

“Fantastic quality, delivered quickly. Highly recommended.”

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Posted 1 year ago

“The towels look ok colour a bit patchy will see how well they wash concerned they may run given 3 stars this could changed after they’ve been in the washing machine”

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Posted 1 year ago

“Very happy with the flag they made me. :)”

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Posted 1 year ago

“Ordered a single duvet cover it's come more like a double so will have to buy new duvet to fit but the print work is really good 👍👍😊”

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Posted 1 year ago

“Good delivery but very thin material not the best.”

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Posted 1 year ago

“OK so after I had read the reviews I was a bit apprehensive but I have to say I am pleased with my purchases but 1 is slightly better than the other my fault I think the photo I used was to dark so it didn't turn out to well but their lovely quality and very warm so overall I'm happy”

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Posted 1 year ago

“Great item and speedy delivery”

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Posted 1 year ago

“Fast service good price the quality could be a better”

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Posted 1 year ago

Custom Gifts is rated 4.3 based on 3,685 reviews