Custom Gifts Reviews

4.37 Rating 2,882 Reviews

84 %

of reviewers recommend Custom Gifts

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.53 out of 5

Visit Website

Phone:

01522699933

Email:

hello@customgifts.co.uk

Location:

Pyke RoadLincoln

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Custom Gifts 5 star review on 1st December 2021

102

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very pleased with the item”

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Posted 1 week ago

“The pictures look very blurry on the cups”

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Posted 1 week ago

“I am absolutely delighted with this gift for my daughter.The pictures are amazing, so clear and the colours are great.She will be thrilled with it.Thankyou so much for your lovely work.”

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Posted 1 week ago

“We ordered the Arsenal personalised beech towel! Very thin, more of a clothe, with the exception of putting a person name on it! At a cost of £26.00! I will not be entertaining, this again!”

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Posted 1 week ago

“Brilliant thankyou 😊”

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Posted 1 week ago

“No email confirming order, no emails at all, no response to emails social media messages and no order at all no refund Then the day I email saying Ime taking things further I get an email saying my orders been deliverd and can I leave a review WHAT ORDER? You haven’t deliverd anything to me or even communicated a thing once you took my money Telephone don’t answer either”

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Posted 1 week ago

“Colour on flag a bit dull but good quality flag”

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Posted 1 week ago

“If i could give this rubbish company less than 1 i most certainly would. Iv had nothing but problems from start to finish, customer service email is horrendous, everytime i have emailed i just get it will be sent out in the next couple days, its been 4 weeks its ment to be 2, i will NEVER order again”

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Posted 1 week ago

“Exactly how I imagined it to be”

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Posted 1 week ago

“Still haven’t received as it hasn’t been shipped after 15 days!!!”

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Posted 1 week ago

“Received item lovely items but tried emailing with no reply or dispatched notifications so lucky I was home”

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Posted 1 week ago

“Excellent gift better than I anticipated and great delivery time earlier than said”

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Posted 1 week ago

“Still not received the order which was place on 16/11/21 and you have asked me for feedback. Please look into my missing order asap. Rebecca Nelson”

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Posted 1 week ago

“I'm still waiting for it to arrive. Been told by yodel that it was delivered on the 23rd..but as someone was home all day..I know it wasn't delivered! Very disappointed as it's a personalised present for my sister (the place I had it delivered to) and no one else would be interested in keeping it.”

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Posted 1 week ago

“The head had been cut off the picture that I sent and no one can be bothered to answer my emails regarding this problem. I will never use them again or recommend.”

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Posted 1 week ago

“I received my order and absolutely love it the quality is great and better than I thought it would be, I’ll definitely be ordering from here again”

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Posted 1 week ago

“Absolutely perfect”

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Posted 1 week ago

“Ordered 2 towels one was ok the other wasent the (R) looks nothing like it should Iv sent 3 e-mails and no reply so very disappointed”

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Posted 1 week ago

“Got a blanket personalised it was beautiful. Also a map frame for my bf but the Map didn't show my post code. Emailed but nothing back.”

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Posted 1 week ago

“Very sorry to say that the item ordered took nearly 4 weeks and 4 emails to the company before it arrived. Will not be using this company again”

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Posted 2 weeks ago

Custom Gifts is rated 4.37 based on 2,882 reviews