Custom Planet Reviews

4.75 Rating 97 Reviews

94% of reviewers recommend Custom Planet

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Cate Battson

"What a service! Jenna Spells (+ Rich!) couldn't have been more helpful. They manage to turn around a completely new order for different items in under 3 days (including artwork, print and post!), despite Jenna being on annual leave for part of it! I've used this company every time I need something for the last 5 years, and they have never let me down in all that time either in quality or delivery. With all the poor customer service out there these days, Custom Planet and their staff are like a breath of fresh air. Thank you team!"

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Posted 6 months ago

Jake

"I'm not usually one to write reviews however, I wanted a hoodie with an image on that I saw online. No where sold it so I ordered it as a custom made item. The image I sent in with my order wasn't the best so a lady called Jenna contacted me via email and asked me to send the image to her via email. Once she received this image within half an hour she sent me an image to proof. For me, that was just incredible. I wasn't expecting such a fast response! I approved the proof and if I'm being honest, I wasn't expecting it to be the best jumper in the world. However, a week later to my surprise the door bell rang with a delivery for me. I didn't even know what I had ordered as I was expecting to wait at least 2-3 weeks! I opened the package and I can't even explain how amazing it is! Considering the picture I sent was low resolution, it has turned out incredible. The print looks of good quality unlike other personalised items I have ordered from elsewhere and I'm honestly just amazed. 100% would recommend to my friends and family!"

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Posted 1 year ago

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Charlotte Smedley

"I highly recommend Custom Planet. I have purchased ladies fit t-shirts and had my company logo embroidered on. Very good quality and reasonably priced. Great communication and service from start to finish. I will continue to use Custom Planet for my corporate purchases."

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Posted 2 years ago

"It was a great pleasure to work with Custom Planet - many thanks to Vicky who helped a lot with getting our bags branded. Definitely an example of great and custom-oriented service!"

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Posted 5 days ago

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Posted 6 months ago

"I had 5 items embroidered on a very short turn around, the whole experience from start to finish was perfect. I would definitely recommend the service and will continue to use Custom Planet in the future."

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Posted 6 months ago

"I have ordered a whole range of different items for my running club in the last couple of years, and will continue to do so. Product range is vast, customisation is excellent and the customer service is brilliant. Competitively priced, too"

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Posted 6 months ago

"Fast service, great customer care over the phone when needed and the clothing is excellent value for money."

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Posted 7 months ago

"Very reliable and pleasant service. Replies to any queries or questions were very punctual and informative."

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Posted 8 months ago

"The finish of the garments is always very good and the staff are always helpful. One slight improvement could be an automatic email notification for orders that are ready to be picked up, rather than shipped."

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Posted 8 months ago

"Easy to use website; friendly customer service staff; quick turnaround and great products."

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Posted 9 months ago

"I have used Custom Planet on many occasions since 2014 and would give them nothing less than 5 stars. The staff from management to production all provide a 1st class service and I would highly recommend them."

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Posted 9 months ago

"Very quick communication with Custom Planet. They did everything as we wanted it, when other companies didn't. Only downside was price, but we were ordering a low number of items. Very impressed, would use again."

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Posted 10 months ago

"Not only did the hoodie I wanted look great when it came, the team were friendly to deal with, gave me excellent advice and were very patient helping me achieve what I wanted - over and above for such a small order of just one item!"

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Posted 11 months ago

"We have been using Custom Planet for a number of months now for our staff uniform etc. After contacting other companies, Custom Planet were definitely the right choice for our company. The level of customer service we receive is first class, the staff are friendly and very helpful, and the work they have carried out for us is excellent. Custom Planet certainly go out of their way to ensure we receive the product we require."

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Posted 1 year ago

"Excellent service and quick delivery."

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Posted 1 year ago

"Very good Quality T.Shirt personalised for my husband,it meant a lot to him the words I Had put on it prompt service would use the company again Thank you"

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Posted 1 year ago

"Great communication, Great service, Super quality. Will be using them again for sure"

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Posted 1 year ago

"I don't usually do reviews but Custom Planet deserve praise for printing four items of clothing for my grand daughters birthday at short notice. She loves the clothing and art work so thank you for doing a small job so quickly."

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Posted 1 year ago

"Friendly & efficient service with a vertual smile, upbeat phone manner"

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Posted 1 year ago

"I have used previous companies in the past and often left dissatisfied with the service and the garment quality. Since using Custom Planet since September 17 time I have sold more garments i this small period then I had in the past 48 month. Their attention to detail has made a huge difference and regular communications has resulted in myself and my clients being happy all round. 100% recommend."

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Posted 1 year ago

"Everyone at customs planet goes above and beyond for the customer.I have been using this company for the past five years and always had fantastic service, goods and the final products are always perfect."

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Posted 1 year ago

"Very personal service. Lots of excellent communication with you. The product was absolutely stunning too. The t-shirts were a good fit and the colours were so vibrant. The delivery was prompt too, arriving the day before the original delivery date. They really looked brilliant. Would definitely recommend this company and will be using them again."

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Posted 1 year ago

Custom Planet is rated 4.75 based on 97 reviews

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