Custom Planet Reviews - Read 108 Genuine Customer Reviews |

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Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

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Phone:

0191 270 8181

Location:

UNIT 7 STRAND BUSINESS CENTRE,, MYLORD CRESCENT CAMPERDOWN IND,, KILLINGWORTH, United Kingdom

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Custom Planet 5 star review on 19th July 2018

Cate Battson

Custom Planet 5 star review on 4th February 2017

Jake

Custom Planet 5 star review on 13th May 2016

Charlotte Smedley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This website is TRASH! I placed an order on May 7th, & it showed that it’ll be delivered on May 28th. Going on nearly 3 weeks & I still haven’t received anything nor have I gotten any type of update. Tried calling customer service several times even left voicemails & still nothing. I’m out $36.60 so at this point I’m demanding a refund!”

Posted 1 week ago

“The quote given is nothing like the actual cost given, it cost a lot more”

Posted 4 weeks ago

“Awesome customer service and they helped me every possible way they could for me to get my hat ordered when I couldn't get it figured out. They ended up calling me and got it all figured out and paid right over the phone. Only reason why I have 4 stars instead of 5 is because of how long shipping takes to receive my item but besides that this company is definitely a place to get what you want.”

Posted 6 months ago

“Custom Planet went above and beyond to complete an order for T shirts with logo for our family camping weekend. My initial contact with Jenna who advised on sizing and pricing and Richard who rushed through a late sizing all arrived on time and the quality of the T shirts and printing were very good and the sizes were spot on. I can highly recommend this company, they are so helpful. I will definitely use them again. Thank you team Custom Planet!”

Posted 9 months ago

“Jenna was really helpful when our turnaround time was close to impossible. Super impressed with the service. Thank you!”

Posted 1 year ago

“Great customer service and very friendly. They were easy to work with when I needed hats for my company.”

Posted 1 year ago

“Really great service from Richard, extremely helpful and the tops were delivered and time and looked great.”

Posted 1 year ago

“Always prompt in their service and delivering the goods!”

Posted 1 year ago

“Fast service and very competitive on price. Everything went without any problems. They seem to have a friendly and competent team.”

Posted 2 years ago

“Delivery on time, products still in great condition. Excellent communication, from thank you emails to up to date postal/delivery information. Highly recommended and will buy more in the summer season. Thanks everyone at custom planet. 10/10”

Posted 2 years ago

“Excellent customer service and excellent products. Very happy and would highly recommend!”

Posted 2 years ago

“It was a great pleasure to work with Custom Planet - many thanks to Vicky who helped a lot with getting our bags branded. Definitely an example of great and custom-oriented service!”

Posted 2 years ago

“What a service! Jenna Spells (+ Rich!) couldn't have been more helpful. They manage to turn around a completely new order for different items in under 3 days (including artwork, print and post!), despite Jenna being on annual leave for part of it! I've used this company every time I need something for the last 5 years, and they have never let me down in all that time either in quality or delivery. With all the poor customer service out there these days, Custom Planet and their staff are like a breath of fresh air. Thank you team!”

Posted 2 years ago

“I had 5 items embroidered on a very short turn around, the whole experience from start to finish was perfect. I would definitely recommend the service and will continue to use Custom Planet in the future.”

Posted 2 years ago

“I have ordered a whole range of different items for my running club in the last couple of years, and will continue to do so. Product range is vast, customisation is excellent and the customer service is brilliant. Competitively priced, too”

Posted 2 years ago

“Fast service, great customer care over the phone when needed and the clothing is excellent value for money.”

Posted 3 years ago

“Very reliable and pleasant service. Replies to any queries or questions were very punctual and informative.”

Posted 3 years ago

“The finish of the garments is always very good and the staff are always helpful. One slight improvement could be an automatic email notification for orders that are ready to be picked up, rather than shipped.”

Posted 3 years ago

“Easy to use website; friendly customer service staff; quick turnaround and great products.”

Posted 3 years ago

“I have used Custom Planet on many occasions since 2014 and would give them nothing less than 5 stars. The staff from management to production all provide a 1st class service and I would highly recommend them.”

Posted 3 years ago

Custom Planet is rated 4.70 based on 108 reviews