I had an initial positive conversation about my order on the phone and on email however after I confirmed the order and paid for I was told that there was no stock of the item. This is despite confirming I wanted to go ahead 24 hours before. I was then offered an alternative garment which I again confirmed, only to be again told that the item was out of stock! It is completely wrong to be offered an item AND to pay for something when you can't guarantee the order. A very frustrating experience, terrible processes and very unprofessional - I do not recommend Custom Planet. I have now purchased the same garment with custom logo through an alternative provider.