Custom Planet Reviews

4.69 Rating 110 Reviews
92 %
of reviewers recommend Custom Planet
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Custom Planet 5 star review on 19th July 2018
Cate Battson
Custom Planet 5 star review on 4th February 2017
Custom Planet 5 star review on 13th May 2016
Charlotte Smedley
Anonymous  // 01/01/2019
Great company to work with! Richard was patient and very prompt with his responses and the order was delivered 3 days earlier than quoted! The products all look great! Will certainly be ordering with Custom Planet again! Thank you team :-)
Posted 3 weeks ago
Custom Planet went above and beyond to complete an order for T shirts with logo for our family camping weekend. My initial contact with Jenna who advised on sizing and pricing and Richard who rushed through a late sizing all arrived on time and the quality of the T shirts and printing were very good and the sizes were spot on. I can highly recommend this company, they are so helpful. I will definitely use them again. Thank you team Custom Planet!
Posted 10 months ago
Jenna was really helpful when our turnaround time was close to impossible. Super impressed with the service. Thank you!
Posted 1 year ago
Great customer service and very friendly. They were easy to work with when I needed hats for my company.
Posted 1 year ago
Really great service from Richard, extremely helpful and the tops were delivered and time and looked great.
Posted 1 year ago
Always prompt in their service and delivering the goods!
Posted 2 years ago
Fast service and very competitive on price. Everything went without any problems. They seem to have a friendly and competent team.
Posted 2 years ago
Delivery on time, products still in great condition. Excellent communication, from thank you emails to up to date postal/delivery information. Highly recommended and will buy more in the summer season. Thanks everyone at custom planet. 10/10
Posted 2 years ago
Excellent customer service and excellent products. Very happy and would highly recommend!
Posted 2 years ago
It was a great pleasure to work with Custom Planet - many thanks to Vicky who helped a lot with getting our bags branded. Definitely an example of great and custom-oriented service!
Posted 2 years ago
What a service! Jenna Spells (+ Rich!) couldn't have been more helpful. They manage to turn around a completely new order for different items in under 3 days (including artwork, print and post!), despite Jenna being on annual leave for part of it! I've used this company every time I need something for the last 5 years, and they have never let me down in all that time either in quality or delivery. With all the poor customer service out there these days, Custom Planet and their staff are like a breath of fresh air. Thank you team!
Custom Planet 5 star review on 19th July 2018
Posted 3 years ago
I had 5 items embroidered on a very short turn around, the whole experience from start to finish was perfect. I would definitely recommend the service and will continue to use Custom Planet in the future.
Posted 3 years ago
I have ordered a whole range of different items for my running club in the last couple of years, and will continue to do so. Product range is vast, customisation is excellent and the customer service is brilliant. Competitively priced, too
Posted 3 years ago
Fast service, great customer care over the phone when needed and the clothing is excellent value for money.
Posted 3 years ago
Very reliable and pleasant service. Replies to any queries or questions were very punctual and informative.
Posted 3 years ago
The finish of the garments is always very good and the staff are always helpful. One slight improvement could be an automatic email notification for orders that are ready to be picked up, rather than shipped.
Posted 3 years ago
Easy to use website; friendly customer service staff; quick turnaround and great products.
Posted 3 years ago
I have used Custom Planet on many occasions since 2014 and would give them nothing less than 5 stars. The staff from management to production all provide a 1st class service and I would highly recommend them.
Posted 3 years ago
Not only did the hoodie I wanted look great when it came, the team were friendly to deal with, gave me excellent advice and were very patient helping me achieve what I wanted - over and above for such a small order of just one item!
Posted 3 years ago
We have been using Custom Planet for a number of months now for our staff uniform etc. After contacting other companies, Custom Planet were definitely the right choice for our company. The level of customer service we receive is first class, the staff are friendly and very helpful, and the work they have carried out for us is excellent. Custom Planet certainly go out of their way to ensure we receive the product we require.
Posted 3 years ago
Custom Planet is rated 4.69 based on 110 reviews