CupsDirect Reviews

Name: CupsDirect
Address: Innovation Centre, Boundary Road, Colchester, Essex
Rating: 4.86

4.9 Rating 824 Reviews

97 %

of reviewers recommend CupsDirect

4.9

Based on 824 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

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CupsDirect 5 star review on 27th January 2026

"Rebecca W

CupsDirect 5 star review on 15th December 2025

"Irfana P

CupsDirect 5 star review on 26th September 2025

Anonymous

CupsDirect 5 star review on 6th September 2025

Anonymous

CupsDirect 5 star review on 31st August 2025

Anonymous

117

Anonymous

Anonymous // 01/01/2019

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English

“Good service & products”

Helpful Report

Posted 1 year ago

Hi Ayaz, Thank you for taking the time to review our products and services with a 5* rating. We value your continued custom

Posted 11 months ago

“Super products, always available, always cheaper than any other supplier in the UK, arrive promptly, free delivery over a certain order value, loyalty reward points give discounts, customer care online and over the phone is good too - couldn't ask for more! :-)”

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Posted 1 year ago

“Reliable, efficient, from the offset. Keeping me up-to-date throughout the process from ordering until delivery received.”

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Posted 1 year ago

“Delivery was super fast. Good selection of products and excellent prices. Will buy from you again.”

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Posted 1 year ago

“Fantastic service and pricing, always prompt with processing my orders and getting them out for next day whenever possible, product always arrives well packaged. Can't fault them.”

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Posted 1 year ago

“Fair price, efficient ordering and delivery.”

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Posted 1 year ago

“Excellent product -”

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Posted 1 year ago

“Very responsive business, and goods,are always of the highest quality.”

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Posted 1 year ago

Hi Gianfranco - I'm so pleased to hear that you find our products and service to always be of the highest quality. Thank you for taking the time to review CupsDirect

Posted 1 year ago

“Very good product and delivery on time.”

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Posted 1 year ago

“Greqt product and express delivery”

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Posted 1 year ago

“Fantastic company to use, the points scheme is brilliant, just been rewarded with £50 off my last order!”

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Posted 1 year ago

Hi Alex, I'm really pleased to hear that you are happy with the service CupsDirect provides. We feel it's important to show our appreciation to our customers so it's great to hear you utilise the loyalty scheme. Thank you for your continued custom.

Posted 1 year ago

“very good quality and great service”

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Posted 1 year ago

“Wonderful service and quick dispatch.”

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Posted 1 year ago

“We have been using Cupsdirect for recyclable cups for our water coolers for a few years now. It's easy to order online and they arrive very quickly usually the next day.”

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Posted 1 year ago

Good morning Jean, Thank you for your 5* review. I'm really pleased to hear you are happy with the products and service you have received from CupsDirect over the years. We appreciate your continued custom

Posted 1 year ago

“Very smooth transaction with fast delivery. Thank you”

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Posted 1 year ago

Hi Julia, We appreciate you taking the time to review CupsDirect and our products so highly and thank you for your continued custom.

Posted 1 year ago

“Loved the sleeves , we use for pizza slices very good quality.”

CupsDirect 5 star review on 30th January 2025

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Posted 1 year ago

Hi Isabella. Your stuffed pizza looks delicious! Thanks for sharing the photo and for your 5* review!

Posted 1 year ago

“The product is excellent and at a great price. Delivery was very fast”

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Posted 1 year ago

Thank you for your 5* review Emma. I'm really pleased to hear that you are happy with all aspects of our service. We appreciate your continued custom

Posted 1 year ago

“Really fast dispatch and easy delivery.”

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Posted 1 year ago

“Great fast delivery as ever, order received within 24 hours”

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Posted 1 year ago

“Great quality only thing is that the lids are too snug so they can dent the soup containers. Otherwise good prices and fast delivery.”

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Posted 1 year ago

Hi Anoma, Thank you for your positive review. I'm pleased to hear you are happy with our prices and delivery time. A member of the support team will be in touch with you directly today to get more information on the lid fitment issue you are experiencing with the soup containers.

Posted 1 year ago

CupsDirect is rated 4.9 based on 824 reviews