CupsDirect Reviews

Name: CupsDirect
Address: 148 Communications House, 9 St Johns Street, Colchester, Essex
Rating: 4.86

4.9 Rating 813 Reviews

97 %

of reviewers recommend CupsDirect

4.9

Based on 813 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

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CupsDirect 5 star review on 26th September 2025

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CupsDirect 5 star review on 6th September 2025

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CupsDirect 5 star review on 31st August 2025

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CupsDirect 5 star review on 18th August 2025

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115

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Anonymous // 01/01/2019

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English

“Good products, cheapest online 'like for like', prompt delivery and loyalty points that give discounts-what more could you want?!”

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Posted 2 months ago

“Always super fast delivery and great products at competitive prices.”

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Posted 2 months ago

Hi Julie, Thank you for your 5* company review of CupsDirect. Your support and custom is much appreciated.

Posted 2 months ago

“Quick and easy to order. Delivery was fast as well”

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Posted 2 months ago

Hi Julie, Thank you for your fantastic 5 star review! We’re glad to hear that you found our ordering process quick and easy, and that your delivery was fast. Your feedback and custom is much appreciated.

Posted 2 months ago

“Good Service!”

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Posted 2 months ago

“CupsDirect is a good, efficient company that delivers the products well and in time. The products it promotes are of good quality too.”

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Posted 2 months ago

Hi Anjna, thank you so much for your wonderful 5 star review! We're thrilled to hear that you found our company efficient and our products to be of good quality. Timely delivery is something we strive for, and it’s great to know we hit the mark for you. Your feedback means a lot to us! Warm regards, Team CupsDirect

Posted 2 months ago

“great value products and fast shipping thanks! shipping is a little expenseive and some products are only available in huge bulk quantities, which isn't always ideal for a small business, but still great”

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Posted 2 months ago

Hi Kitty, thank you for your great 5 star review! We're so glad you found our products to be a great value and appreciate your feedback on shipping costs and bulk quantities. We're always striving to improve, and your insights are valuable to us. We do also offer free of charge APC economy shipping on orders over £100 which you may find useful when placing your next order :) Thank you for your support!

Posted 2 months ago

“Everything perfect! Best boxes”

CupsDirect 5 star review on 6th October 2025

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Posted 2 months ago

Hi Urte, thank you so much for your 5 star review and the photo of how you use our Kraft Platter Boxes. Your food looks great! We appreciate your support and continued custom.

Posted 2 months ago

“Great range of products and good prices. A very effecient service with easy ordering, comprehensive product information and quick delivery. I highly recomend Cups Direct”

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Posted 2 months ago

“First time order with CupsDirect. I had issues with the courier that I tried to resolve directly but had no luck. As soon as I informed CupsDirect, they organised another parcel next day and was sorted right away. Was very impressed with their response times and service. The product was of good quality too. I would highly recommend 👍🏼”

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Posted 2 months ago

Hi Arif, thank you for your fantastic 5 star review! We're delighted to hear that our prompt responses and service left a great impression. Providing quick and effective support is always our priority, and we’re glad we could help. We appreciate your recommendation and continued custom.

Posted 2 months ago

“Excellent fast service as always. Great product1”

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Posted 2 months ago

Hi Emma, Many thanks for your 5* company review and for your review of our basic clear plastic cups. We appreciate you taking the time to review us so highly.

Posted 2 months ago

“Great service, quick delivery. Will use again.”

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Posted 2 months ago

Hi Scott, Thank you for your 5* reviews of CupsDirect and our products. We appreciate your continued custom

Posted 2 months ago

“Orders already delivered on time. Great service.”

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Posted 2 months ago

Hi Andrew, Thank you for your reviews of CupsDirect as a company and also the product reviews for the 8oz and 12oz cups you order from us. We're really glad you find both the service and products to be 5* and we appreciate your kind words and continued custom.

Posted 2 months ago

“Always really quick delivery which is brilliant! Really happy with cup quality too!”

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Posted 2 months ago

“Great products at a competitive price. Free delivery without having to buy loads that is quick too!”

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Posted 2 months ago

Hi Natalie, Thank you so much for your positive company and product reviews. I'm really glad to hear you are happy with both the service and products received from CupsDirect. Have a great rest of your week and thank you for your custom

Posted 2 months ago

“Great service everytime and a very quick delivery.”

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Posted 2 months ago

“Professional, good communication and delivery on time”

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Posted 2 months ago

“Aleasy excellent quality and a speedy delivery service”

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Posted 3 months ago

Hi Natasha, Thank you for your company and product reviews. We appreciate you taking the time to share your experience and we are so pleased to hear the platter boxes work so well for you. Thank you for your custom.

Posted 3 months ago

“Greaseproof bags are just what I wanted,perfect for serving burgers etc! A slightly larger size would be handy too!”

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Posted 3 months ago

“Excellent quality, customer care and fast delivery”

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Posted 3 months ago

Hi Claire, Thank you so much for taking the time to write your company and product reviews. I'm so pleased to hear that you find both the customer care and products received to be excellent. We appreciate your continued custom.

Posted 3 months ago

“Great customer service.”

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Posted 3 months ago

Hi Christine, Thank you so much for your 5-star review of CupsDirect. We really value your custom and will be happy to help with any future orders or queries you have.

Posted 3 months ago

CupsDirect is rated 4.9 based on 813 reviews