CupsDirect Reviews

Name: CupsDirect
Address: 148 Communications House, 9 St Johns Street, Colchester, Essex
Rating: 4.85

4.9 Rating 727 Reviews

97 %

of reviewers recommend CupsDirect

4.9

Based on 727 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

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CupsDirect 5 star review on 17th April 2025

102

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality cups and lids, very good communication, prompt delivery, would highly recommend”

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Posted 9 months ago

“Top quality cups and fast delivery every time Thank you”

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Posted 9 months ago

“Quick delivery, even on the standard delivery. Drivers always leave it where instructed too. Cups are excellent quality”

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Posted 9 months ago

“Good communication, excellent price for paper cups, which are eco friendly and delivered when promised”

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Posted 9 months ago

Morning John, Thank you for taking the time to write such a positive review. We're glad to hear you are happy with the price and service recieved when purchasing your eco friendly products. Enjoy your weekend

Posted 9 months ago

“We bought the Bagasse Deep Tray for our street food business and they worked perfectly :)”

CupsDirect 5 star review on 2nd July 2024

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Posted 9 months ago

Good morning Andy, Thank you so much for your 5 star reviews and for taking the time to supply pictures. It's great to see how you've used the products and your food looks delicious!

Posted 9 months ago

“Fantastic service, fast delivery”

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Posted 9 months ago

“Always a fast and efficient response to our orders - thank you”

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Posted 9 months ago

“great price, exellent service, quickly delivered. once again a pleasure to deal with”

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Posted 9 months ago

Hi Jean, Thanks so much for your 5 star review. I'm glad you are always happy with the price and service received.

Posted 9 months ago

“Great fast and efficient service thank you”

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Posted 10 months ago

“The delivery system is very horrible and my order has not arrived yet”

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Posted 10 months ago

Hi Javad, Apologies that you weren't satisfied with the shipping process this time and that the couriers didn't deliver to the correct location. This is now resolved but feel free to contact us directly in future as we will always be happy to assist with any issues during your order process.

Posted 9 months ago

“Superb service, great product, and very happy with all the help and advice to get the right products and print etc. as needed - very much appreciated...”

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Posted 10 months ago

Thank you for your 5 star review. I'm glad to hear you are happy with both products and service received

Posted 10 months ago

“Excellent service, fast delivery, value for money! Thank you.”

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Posted 10 months ago

“Always in stock, professional and polite, delivery always prompt”

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Posted 10 months ago

“Delivery service has a lot to be desired, not the speed of delivery but how, the company that delivers have been known to leave the delivery outside (an open) in the rain rather than bring into the kitchen”

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Posted 10 months ago

Good afternoon, I'm sorry to hear that your boxes have been left outside. We've had a look into this and we can see that this has only been the case when delivered by DPD as the carrier so I suggest using APC going forward to see if this makes a difference. If you have any other problems please reach out to support@cupsdirect.co.uk and we will be here to help.

Posted 10 months ago

“Very east order process and a good price. Delivery was very efficient.”

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Posted 10 months ago

“Excellent service , delivered next day ! Good quality , have used them before”

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Posted 10 months ago

“Went out of their way to help us”

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Posted 10 months ago

Hi Adele. Thanks for your 5 star review. We're so glad you re happy with the service you received

Posted 10 months ago

“Great service and product”

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Posted 10 months ago

“Prompt delivery, no shortages, everything we order always in stock, very reasonably priced.”

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Posted 10 months ago

“Excellent fast service and good pricing.”

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Posted 10 months ago

CupsDirect is rated 4.9 based on 727 reviews