CupsDirect Reviews

Name: CupsDirect
Address: Innovation Centre, Boundary Road, Colchester, Essex
Rating: 4.86

4.9 Rating 870 Reviews

97 %

of reviewers recommend CupsDirect

4.9

Based on 870 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

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CupsDirect 5 star review on 14th May 2026

Michael

CupsDirect 5 star review on 25th February 2026

Anonymous

CupsDirect 5 star review on 27th January 2026

"Rebecca W

CupsDirect 5 star review on 15th December 2025

"Irfana P

CupsDirect 5 star review on 26th September 2025

Anonymous

121

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bagasse food boxes. Great price,service and delivered on time”

Helpful Report

Posted 6 days ago

“Great Quality products with well packaged delivery and on time.”

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Posted 1 week ago

“very good service, proper profesionals”

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Posted 1 week ago

“Best prices I can find, very quick delivery and good value rewards scheme for regular customers.”

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Posted 2 weeks ago

“brilliant so glad I found Cups Direct, much cheaper than I was paying, and the are better quality. Next day delivery on most of my orders. recommend”

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Posted 3 weeks ago

“Ordered the coffee beans very prompt delivery excellent beans will definitely order them again thank you very much”

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Posted 3 weeks ago

“Great quality product, orders turned around & dispatched really fast.”

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Posted 3 weeks ago

Hi Gerard, Thank you for your kind words. We’re glad you’re happy with the great quality and the fast dispatch. Kind regards, Team CupsDirect

Posted 2 weeks ago

“Great company. Always helpful and immediate responses. Adele was very very helpful! Top notch customer service :)”

Helpful Report

Posted 1 month ago

Hi Bartek, Thank you for your kind words. We’re glad Adelle could help and that you’re happy with our customer service. We appreciate your continued custom. Kind regards, Team CupsDirect

Posted 2 weeks ago

“Prompt delivery and very good quality, very satisfied, thanks”

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Posted 1 month ago

Hi George, Thank you for your 5-star reviews. We’re glad to hear you’re happy with the prompt delivery and the quality of the 8oz AQ lined cups meets your expectations. Thank you for your custom. Kind regards, Team CupsDirect

Posted 2 weeks ago

“Speedy delivery Good quality product Would recommend 👌”

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Posted 1 month ago

Hi Rachel, Thank you for your 5-star company and product reviews. We’re glad the delivery was speedy and that you’re happy with the quality of the items you purchase from us. Thank you for your custom. Kind regards, Team CupsDirect

Posted 1 month ago

“Great product and delivery was really quick”

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Posted 1 month ago

“We have been using Cups Direct for many years now. It's easy to order and delivery is very prompt. We can't really ask for more than that”

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Posted 1 month ago

“Great price, no hassle delivery. Communication spot on.”

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Posted 1 month ago

Hi Rachel, Thank you for your 5-star review. We’re glad you found a great price, hassle-free delivery, and spot-on communication. We appreciate your custom and look forward to assisting you with future orders. Kind regards, Team CupsDirect

Posted 1 month ago

“Always have what I want in stock and when I ring up to order, the staff are always friendly and courteous”

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Posted 1 month ago

Hi Bau, Thank you for your 5-star company review and for your product reviews of the 16oz Diamond cups and straws. We’re glad to hear we have what you want in stock and that the support team are always friendly and courteous when you call to place your orders. It's great to hear that you are so happy with the products you order from CupsDirect and we thank you for your continued custom and have a great day. Kind regards, Team CupsDirect

Posted 1 month ago

“Excellent customer service and efficient delivery service.”

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Posted 2 months ago

Hi Nicola, Thank you for your product and company reviews. I'm so please to hear our AQ lined cups work so well for you and that our customer service and delivery are 5*! We appreciate your support. Kind regards, Team CupsDirect

Posted 2 months ago

“Super! Always fast delivery!”

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Posted 2 months ago

Hi there, Thank you for the 5-star review and for noting our fast delivery. We appreciate your support. Kind regards, Team CupsDirect

Posted 2 months ago

“Good quality and fast delivery. A reliable business partner.”

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Posted 2 months ago

Hi there, Thank you for your 5-star review. We’re glad you’re happy with the quality and fast delivery and that you consider us a reliable business partner. Thank you for your continued custom. Kind regards, Team CupsDirect

Posted 2 months ago

“Great value Quick delivery”

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Posted 2 months ago

“Great prices, low minimum spend for free delivery which is great as I don't have much space to bulk buy. Also the rewards points add up pretty quickly to get a decent amount of money off!”

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Posted 3 months ago

Hi Natalie, Thank you for your 5-star company review of CupsDirect and also for reviewing the Bagasse Clams and straws you purchase from us so highly. We’re reallt glad to hear you’re happy with the products, prices and low free-delivery threshold. We appreciate you sharing your feedback and thank you for your continued custom. Kind regards, Team CupsDirect

Posted 2 months ago

“I use this company regularly, always consistent and good value. Recently ordered some cup and my drinks look ace.”

Helpful Report

Posted 3 months ago

Hi Michael, Thank you for your 5-star reviews and for choosing CupsDirect. We’re delighted to hear you find us consistent and good value, and that the cups have your drinks looking ace. We think they look great too and thank you for sharing the image. Kind regards, Team CupsDirect

Posted 3 months ago

CupsDirect is rated 4.9 based on 870 reviews