CupsDirect Reviews

Name: CupsDirect
Address: Innovation Centre, Boundary Road, Colchester, Essex
Rating: 4.86

4.9 Rating 863 Reviews

97 %

of reviewers recommend CupsDirect

4.9

Based on 863 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

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CupsDirect 5 star review on 14th May 2026

Michael

CupsDirect 5 star review on 25th February 2026

Anonymous

CupsDirect 5 star review on 27th January 2026

"Rebecca W

CupsDirect 5 star review on 15th December 2025

"Irfana P

CupsDirect 5 star review on 26th September 2025

Anonymous

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Efficient, helpful, and speedy service! No need to go anywhere else”

Helpful Report

Posted 1 year ago

Hi Sam, Thank you for your kind words. We're so pleased that you are happy with all aspects of CupsDirect. Thank you for your custom

Posted 1 year ago

“My order arrived in a timely manner and I got regular communications regarding time of delivery. I will definitely keep using CupsDirect.”

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Posted 1 year ago

Hi D, That's great to hear. I'm so glad you are happy with the service received. Thank you for your custom

Posted 1 year ago

“Great paper cups and lids for our coffee business. Always quick delivery”

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Posted 1 year ago

Hi Simeon, Thank you for your 5* company and product reviews and for your continued custom

Posted 1 year ago

“Great cups- really good quality. All consistently made well and no waste from the pack with dodgy ones.”

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Posted 1 year ago

“What a Company - What a Service - Excellent Products at Exceptional Prices - Delivered the next day.”

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Posted 1 year ago

“good selection of product.”

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Posted 1 year ago

“Fast delivery. Great prices and products. Highly recommend.”

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Posted 1 year ago

Many thanks for taking the time to review us here at CupsDirect. Your continued custom is much appreciated

Posted 1 year ago

“Fast delivery, good quality & price balance!”

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Posted 1 year ago

“Super fast delivery.”

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Posted 1 year ago

“Great product and recyclable. Fast delivery”

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Posted 1 year ago

“fast turnaround”

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Posted 1 year ago

“We continue to use CupsDirect as our first go to for consumables for our cafe. As a small business we appreciate the competitive pricing on most of the products we source from them. A recent enquiry regarding a minor issue was dealt with professionally and with much courtesy; customer service is exemplary and much appreciated. Shipping is always fast and products arrive safely. While minimum order for shipping is on the higher side, the alternative cost for shipping is reasonable if we are in more of a hurry.”

Helpful Report

Posted 1 year ago

Hi Bill, Thank you so much for such a positive review across all aspects of CupsDirect. I'm glad to hear that your recent minor issue was resolved by our helpful support team who are always there to help. Many thanks for your continued custom

Posted 1 year ago

“Good product”

CupsDirect 4 star review on 24th March 2025

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Posted 1 year ago

“Always a great choice of products at a really good price. Great quality and a really efficient delivery system.”

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Posted 1 year ago

“Excellent service and price. All you need really when buying something.”

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Posted 1 year ago

Hi Sarah, Thank you for taking the time to write us a 5* review. We are so pleased to hear you are happy with our service and prices. I hope you have a great weekend

Posted 1 year ago

“ideal for use”

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Posted 1 year ago

“Very happy with the service, they always deliver on time”

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Posted 1 year ago

“Speedy delivery and good price for the food boxes ordered.”

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Posted 1 year ago

“Speedy delivery and excellent communication”

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Posted 1 year ago

“Good service & products”

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Posted 1 year ago

Hi Ayaz, Thank you for taking the time to review our products and services with a 5* rating. We value your continued custom

Posted 1 year ago

CupsDirect is rated 4.9 based on 863 reviews