CupsDirect Reviews

Name: CupsDirect
Address: Innovation Centre, Boundary Road, Colchester, Essex
Rating: 4.86

4.9 Rating 871 Reviews

97 %

of reviewers recommend CupsDirect

4.9

Based on 871 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

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CupsDirect 5 star review on 14th May 2026

Michael

CupsDirect 5 star review on 25th February 2026

Anonymous

CupsDirect 5 star review on 27th January 2026

"Rebecca W

CupsDirect 5 star review on 15th December 2025

"Irfana P

CupsDirect 5 star review on 26th September 2025

Anonymous

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“More than happy with products. Very quick delivery. Very pleased.”

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Posted 1 year ago

“Didn’t realise that you had to order the lids separately”

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Posted 1 year ago

Hi Lorraine, thank you for your feedback. We apologise for any confusion regarding the lids. We strive to make the ordering process as clear as possible, and your comments will help us improve. If you need assistance with your next order, feel free to reach out. We appreciate your support!

Posted 1 year ago

“I have found this company cheap, reliable and easy to deal with. I originally bought the wrong sized cups. There was no problem in changing them. Woking Film Club will be using the company regularly”

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Posted 1 year ago

Hi Debbie, thank you for your 5 star review! We're glad you've had a positive experience with our service. Your custom is appreciated.

Posted 1 year ago

“Recently took over the running of a business and they had previously used you! So far, have had a great service! Even when I ordered the wrong items, you were extremely helpful and quick to rectify my mistake!! ⭐️⭐️⭐️⭐️⭐️”

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Posted 1 year ago

Hi Lynsey, thank you for your 5 star review! We’re glad to hear that you’ve had a great experience with us. Thank you for your continued custom.

Posted 1 year ago

“Quick and effective supplier, I use cups direct for all my orders”

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Posted 1 year ago

Hi Amanda, thank you for your 5 star review. We appreciate your continued custom.

Posted 1 year ago

“Brilliant, quick delivery every time.”

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Posted 1 year ago

“Excellent company. Goods reasonably priced, service superb. Ordered noon one day and received order following morning, less than 24 hours later. Would highly recommend.”

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Posted 1 year ago

Hi Anthony, thank you for your 5 star review! We’re glad to hear you had such a positive experience with our service and delivery. We appreciate your custom.

Posted 1 year ago

“Order was delivered promptly, well within given time slot and dishes are good quality as usual.”

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Posted 1 year ago

“Efficient, helpful, and speedy service! No need to go anywhere else”

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Posted 1 year ago

Hi Sam, Thank you for your kind words. We're so pleased that you are happy with all aspects of CupsDirect. Thank you for your custom

Posted 1 year ago

“My order arrived in a timely manner and I got regular communications regarding time of delivery. I will definitely keep using CupsDirect.”

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Posted 1 year ago

Hi D, That's great to hear. I'm so glad you are happy with the service received. Thank you for your custom

Posted 1 year ago

“Great paper cups and lids for our coffee business. Always quick delivery”

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Posted 1 year ago

Hi Simeon, Thank you for your 5* company and product reviews and for your continued custom

Posted 1 year ago

“Great cups- really good quality. All consistently made well and no waste from the pack with dodgy ones.”

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Posted 1 year ago

“What a Company - What a Service - Excellent Products at Exceptional Prices - Delivered the next day.”

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Posted 1 year ago

“good selection of product.”

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Posted 1 year ago

“Fast delivery. Great prices and products. Highly recommend.”

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Posted 1 year ago

Many thanks for taking the time to review us here at CupsDirect. Your continued custom is much appreciated

Posted 1 year ago

“Fast delivery, good quality & price balance!”

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Posted 1 year ago

“Super fast delivery.”

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Posted 1 year ago

“Great product and recyclable. Fast delivery”

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Posted 1 year ago

“fast turnaround”

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Posted 1 year ago

“We continue to use CupsDirect as our first go to for consumables for our cafe. As a small business we appreciate the competitive pricing on most of the products we source from them. A recent enquiry regarding a minor issue was dealt with professionally and with much courtesy; customer service is exemplary and much appreciated. Shipping is always fast and products arrive safely. While minimum order for shipping is on the higher side, the alternative cost for shipping is reasonable if we are in more of a hurry.”

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Posted 1 year ago

Hi Bill, Thank you so much for such a positive review across all aspects of CupsDirect. I'm glad to hear that your recent minor issue was resolved by our helpful support team who are always there to help. Many thanks for your continued custom

Posted 1 year ago

CupsDirect is rated 4.9 based on 871 reviews