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CupsDirect Reviews

4.9 Rating 871 Reviews
97 %
of reviewers recommend CupsDirect
Company Reviews Product Reviews
1,998
 Metrics Info
4.9
Based on 871 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Read CupsDirect Reviews

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

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Gianfranco
Verified Buyer
“Excellent company to deal with, products continually delivered quickly and efficiently”
Helpful Report
Posted 1 year ago
Hi Gianfranco, Thank you for your 5* review of CupsDirect and for your kind words. We are so pleased that you are happy with both products and service received and are grateful for your continued custom.
Posted 1 year ago
Sean
Verified Buyer
“Got double wall cups from CupsDirect, seem to let less heat transfer than many others used, good quality and price”
Helpful Report
Posted 1 year ago
Hi Sean, Thank you for your reviews and 5-star ratings for both CupsDirect and the products you've ordered from us. We're pleased to hear that the quality and performance of our double wall cups exceeds your expectations. Your feedback means a lot to us, and we're glad to have you as a customer!
Posted 1 year ago
Jamie
Verified Buyer
“Very reliable order is always on time and most importantly undamaged.”
Helpful Report
Posted 1 year ago
LEE
Verified Buyer
“We’ve been ordering our cake boards from Cups Direct for years and they have never let us down. As soon as we place an order, it is shipped out and arrives the very next day every time. Their customer service is second to none, with staff who are always friendly, helpful, and happy to go the extra mile. It is rare to find a supplier that is this reliable, efficient, and a pleasure to deal with. Highly recommended.”
Helpful Report
Posted 1 year ago
Hi Lee, Thank you so much for your kind words and 5* company review of CupsDirect. We look forward to continuing to assist you on future orders with the same high level of service and appreciate your continued custom :)
Posted 1 year ago
Ian
Verified Buyer
“Wide selection, quality products, user friendly ordering process, excellent prices and prompt hassle-free delivery”
Helpful Report
Posted 1 year ago
Hi Ian, Thank you so much for taking the time to review both our products and services today. We appreciate your 5* review and value your continued custom.
Posted 1 year ago
Ayaz
Verified Buyer
“Good product”
Helpful Report
Posted 1 year ago
Kathryn
Verified Buyer
“Have used cups direct a few times recently - the product is good quality at a decent price and the turnaround time is quick.”
Helpful Report
Posted 1 year ago
Hi Kathryn, Thank you for your 5* company and product reviews. We are so please to hear you are happy with our products and services and we appreciate your continued custom.
Posted 1 year ago
Kokoro P
Verified Buyer
“Gods quality, fast delivery”
Helpful Report
Posted 1 year ago
Hi Kokoro, Many thanks for taking the time to review CupsDirect along with some of our products today. We are grateful for your 5* rating of us as a company and for the products you purchase from us. Your continued custom is much appreciated.
Posted 1 year ago
Richard
Verified Buyer
“Fast and efficient - good prices - website is easy to navigate - would highly recommend”
Helpful Report
Posted 1 year ago
Hi Richard, Thank you for your 5-star review! I'm so glad that you find our website easy to navigate and are happy with the services and prices received. Your recommendation means a lot to us
Posted 1 year ago
Leslie
Verified Buyer
“As always. Lightning delivery. Ordered Tuesday, arrived Wednesday!”
Helpful Report
Posted 1 year ago
Hi Leslie, Many thanks for your review of CupsDirect. I'm so pleased that your items arrived quickly and that you are happy with the service received. Have a great day!
Posted 1 year ago
Stewart
Verified Buyer
“Swift delivery, clear concise ordering system. Will be using again fo sho”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Good products, prices and quick delivery.”
Helpful Report
Posted 1 year ago
Chris
Verified Buyer
“Fast online service easy payment and fast delivery times. 100% product quality on double wall cups and lids”
Helpful Report
Posted 1 year ago
Hi Chris, thank you so much for your 5-star review! We’re so glad to hear that you found our online service fast and our double wall cups and lids to meet your quality expectations. Thank you for your custom
Posted 1 year ago
Anthony
Verified Buyer
“Very efficient delivery of cups. Cups and plates are the ones we use for our outdoor events and meet our needs very well. Prices were very competitive too.”
Helpful Report
Posted 1 year ago
Hi Anthony, thank you for your fantastic 5-star review! We're glad to hear that our cups and plates are serving you well for your outdoor events. We appreciate your support.
Posted 1 year ago
Jean
Verified Buyer
“Easy to re order our recyclable paper cups each time and always quickly delivered. Can't ask for more than that”
Helpful Report
Posted 1 year ago
Tom
Verified Buyer
“I went to order plastic cups for the Clare Priory Craft Fair as I have in past years, OXO, I placed an order for the 12oz and asked to be notified when the 22oz were back in stock. I then was told that the OXO were no longer available so I ordered Tuff range making a mistake that the 22oz were in boxes of 500, several email later I had to order another 500 of the Tuff, the email exchanges were with Adelle and she was very helpful. The points I make are, when an item is no longer available it should be show so on your web site as I could have ordered the rPET earlier when in stock, secondly If all this was know when ordering I would have had one delivery with no delivery charge, but as it happened i had to place three orders and pay two delivery charges”
Helpful Report
Posted 1 year ago
Hi Tom, Thank you for your positive review and also for your constructive feedback regarding the out of stock/discontinued lines on our website. I'll pass this information to the relevant department for review. If you ever need to query stock levels or restock dates for any of our products please feel free to get intouch with the support team who can advise on this right away to save you placing multiple orders and facing additional unecessary delivery fees when ordering with us. We are always here to help and thank you for your continued custom
Posted 1 year ago
Doug
Verified Buyer
“Great service good price what more would you want . God Bless”
Helpful Report
Posted 1 year ago
Hi Doug, thank you for your wonderful 5 star review! Your support means a lot to us.
Posted 1 year ago
Artisan
Verified Buyer
“Great service and fast delivery! The cups are excellent quality, exactly what I needed. I also love the eco-friendly options available. Will definitely order again highly recommend!”
Helpful Report
Posted 1 year ago
Good morning, Many thanks for taking the time to review our products and CupsDirect as a company today. Your custom is important to us and we are so pleased to hear you are happy with the products and service received. Have a great day.
Posted 1 year ago
Anne
Verified Buyer
“I buy the fully recyclable paper cups, a fantastic product as you can recycle them with the domestic paper waste. Good price, very fast delivery. Many thanks.”
Helpful Report
Posted 1 year ago
Hi Anne, Thank you for your 5* review and for your continued custom. It is much appreciated
Posted 1 year ago
Phil
Verified Buyer
“Easy to order and delivered before the date given”
Helpful Report
Posted 1 year ago
CupsDirect is rated 4.9 based on 871 reviews
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