CupsDirect Reviews

Name: CupsDirect
Address: Innovation Centre, Boundary Road, Colchester, Essex
Rating: 4.86

4.9 Rating 863 Reviews

97 %

of reviewers recommend CupsDirect

4.9

Based on 863 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

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CupsDirect 5 star review on 14th May 2026

Michael

CupsDirect 5 star review on 25th February 2026

Anonymous

CupsDirect 5 star review on 27th January 2026

"Rebecca W

CupsDirect 5 star review on 15th December 2025

"Irfana P

CupsDirect 5 star review on 26th September 2025

Anonymous

121

Anonymous

Anonymous // 01/01/2019

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English

“Fast and efficient - good prices - website is easy to navigate - would highly recommend”

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Posted 11 months ago

Hi Richard, Thank you for your 5-star review! I'm so glad that you find our website easy to navigate and are happy with the services and prices received. Your recommendation means a lot to us

Posted 11 months ago

“As always. Lightning delivery. Ordered Tuesday, arrived Wednesday!”

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Posted 1 year ago

Hi Leslie, Many thanks for your review of CupsDirect. I'm so pleased that your items arrived quickly and that you are happy with the service received. Have a great day!

Posted 1 year ago

“Swift delivery, clear concise ordering system. Will be using again fo sho”

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Posted 1 year ago

“Good products, prices and quick delivery.”

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Posted 1 year ago

“Fast online service easy payment and fast delivery times. 100% product quality on double wall cups and lids”

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Posted 1 year ago

Hi Chris, thank you so much for your 5-star review! We’re so glad to hear that you found our online service fast and our double wall cups and lids to meet your quality expectations. Thank you for your custom

Posted 1 year ago

“Very efficient delivery of cups. Cups and plates are the ones we use for our outdoor events and meet our needs very well. Prices were very competitive too.”

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Posted 1 year ago

Hi Anthony, thank you for your fantastic 5-star review! We're glad to hear that our cups and plates are serving you well for your outdoor events. We appreciate your support.

Posted 1 year ago

“Easy to re order our recyclable paper cups each time and always quickly delivered. Can't ask for more than that”

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Posted 1 year ago

“I went to order plastic cups for the Clare Priory Craft Fair as I have in past years, OXO, I placed an order for the 12oz and asked to be notified when the 22oz were back in stock. I then was told that the OXO were no longer available so I ordered Tuff range making a mistake that the 22oz were in boxes of 500, several email later I had to order another 500 of the Tuff, the email exchanges were with Adelle and she was very helpful. The points I make are, when an item is no longer available it should be show so on your web site as I could have ordered the rPET earlier when in stock, secondly If all this was know when ordering I would have had one delivery with no delivery charge, but as it happened i had to place three orders and pay two delivery charges”

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Posted 1 year ago

Hi Tom, Thank you for your positive review and also for your constructive feedback regarding the out of stock/discontinued lines on our website. I'll pass this information to the relevant department for review. If you ever need to query stock levels or restock dates for any of our products please feel free to get intouch with the support team who can advise on this right away to save you placing multiple orders and facing additional unecessary delivery fees when ordering with us. We are always here to help and thank you for your continued custom

Posted 1 year ago

“Great service good price what more would you want . God Bless”

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Posted 1 year ago

Hi Doug, thank you for your wonderful 5 star review! Your support means a lot to us.

Posted 1 year ago

“Great service and fast delivery! The cups are excellent quality, exactly what I needed. I also love the eco-friendly options available. Will definitely order again highly recommend!”

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Posted 1 year ago

Good morning, Many thanks for taking the time to review our products and CupsDirect as a company today. Your custom is important to us and we are so pleased to hear you are happy with the products and service received. Have a great day.

Posted 1 year ago

“I buy the fully recyclable paper cups, a fantastic product as you can recycle them with the domestic paper waste. Good price, very fast delivery. Many thanks.”

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Posted 1 year ago

Hi Anne, Thank you for your 5* review and for your continued custom. It is much appreciated

Posted 1 year ago

“Easy to order and delivered before the date given”

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Posted 1 year ago

“I have found Cups Direct to be very helpful when you call them on the phone. Their speed of getting goods out is excellent. It was almost next day delivery I think - brilliant!”

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Posted 1 year ago

Hi Adam, thank you for your review! We're delighted to hear that you've had a positive experience with our phone support and speedy delivery. Thank you for your support.

Posted 1 year ago

“Great product choice , super fast delivery by a very nice bloke”

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Posted 1 year ago

“Easy to use website. Products great quality. Delivery next day unless ordered late the day before.”

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Posted 1 year ago

Hi Brian, thank you for your 5 star review! We’re glad to hear that you find our website easy to use and are pleased with the quality of our products. We appreciate your custom.

Posted 1 year ago

“Had to wait until in stock otherwise 5*”

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Posted 1 year ago

“Quick delivery and quality products, Great value. My new go too for all our containers.”

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Posted 1 year ago

Hi Paul, thank you for your 5 star review! We’re glad to hear that you’re pleased with our quick delivery and quality products. Thank you for your custom.

Posted 1 year ago

“Bought some clear 12oz deli pots as travel containers for my baby snakes. I need them to be secure and transparent which they absolutely are! Others i have tried are not clear enough or the lids are too weak and break with use. These seem very robust and great value for the amount! I will be recommending these and using them from now on! Bigger deli pots for more grown up snakes would be amazing!”

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Posted 1 year ago

Hi there, thank you for your fantastic review! We're thrilled to hear that our deli pots are meeting your needs for your baby snakes. It's great to know they’ve met your expectations in both clarity and durability. Thank you for your support and custom.

Posted 1 year ago

“Very good products and delivery time”

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Posted 1 year ago

“Great products & quick delivery”

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Posted 1 year ago

CupsDirect is rated 4.9 based on 863 reviews